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Question: Good afternoon. Trying to transfer website from another hosting, the whole work, but one does not want to load http://allwin.spb.ru/templates/allwin/css/template.css in htaccess nothing forbidden, all rules are moved, the permissions on the file have already checked what could be the problem?
Question: Just in case I wanted to clarify: at the moment dns is not yet changed yet, since while testing Your hosting, so to access the site, you need to make a hosts entry 141.101.128.116 allwin.spb.ru
Answer:

Hello.

 hosts prescribed, but the site doesn`t work, You all the files copied?

Question: Hello. Yes, the files are copied completely, and at the moment it worked, You did nothing?
Answer:


please Do a trace to Your domain: start - run - enter cmd - in the black window enter tracert YOUR DOMAIN - after click to highlight - making enter - skopirovat here in the ticket

If You are experiencing zatrudina, view instructional videos http://ded07.net/helphost/tracert.htm

Question: traceroute to allwin.spb.ru (141.101.128.116), 30 hops max, 60 byte packets 1 10.10.10.1 (10.10.10.1) 1.375 ms 2.154 ms 3.040 ms 2 * * * 3 gtn.it-region.ru (79.173.80.81) 0.305 ms 0.307 ms 0.606 ms 4 ae5-241.RT.OV.SPB.RU.retn.net (87.245.250.21) 1.104 ms 1.051 ms 1.175 ms 5 ae2-7.RT.IRX.VIE.AT.retn.net (87.245.233.138) 44.580 ms 44.557 ms 44.150 ms 6 vix.invitel.net (193.203.0.160) 74.956 74.769 74.760 ms ms ms 7 31.210.11.37 (31.210.11.37) 47.035 ms 46.785 ms 46.753 ms 8 31.210.11.38 (31.210.11.38) 53.423 ms 53.365 ms 53.444 ms 9 * * *10 * * *11 * * *12 * * *13 * * *14 * * *15 * * *16 * * *17 * * *18 * * *19 * * *20 * * *21 * * *22 * * *23 * * *24 * * *25 * * *26 * * *27 * * *28 * * *29 * * *
Question: the curious thing is that now it again stopped to work... and this time the website is not fully loaded
Answer:

you have static or dynamic ip?

Question: grey nat
Question: can put a static straight line, if that helps
Answer:

inform what the ip was done tracing

Question: 79.173.83.14
Answer:

you have the option to change ip and check again?

Question: changed the ip on the direct 79.173.87.200 still not работаетtraceroute to allwin.spb.ru (141.101.128.116), 30 hops max, 60 byte packets 1 gw87.gtn.ru (79.173.87.1) 222.391 223.140 242.682 ms ms ms 2 * * * 3 gtn.it-region.ru (79.173.80.81) 0.344 ms 0.334 ms 0.337 ms 4 ae5-241.RT.OV.SPB.RU.retn.net (87.245.250.21) 0.749 0.748 0.795 ms ms ms 5 ae2-7.RT.IRX.VIE.AT.retn.net (87.245.233.138) 43.763 ms 43.755 ms 43.416 ms 6 vix.invitel.net (193.203.0.160) 44.284 ms 44.209 ms 44.179 ms 7 31.210.11.37 (31.210.11.37) 45.530 ms 45.880 ms ms 45.881 8 31.210.11.38 (31.210.11.38) 70.830 ms ms ms 68.240 68.237 9 * * *10 * * *11 * * *12 * * *13 * * *14 * * *15 * * *16 * * *17 * * *18 * * *19 * * *20 * * *21 * * *22 * * *23 * * *24 * * *25 * * *26 * * *27 * * *28 * * *
Answer:

make the backtrace to 141.101.128.114

Question: traceroute to 141.101.128.114 (141.101.128.114), 30 hops max, 60 byte packets 1 gw87.gtn.ru (79.173.87.1) 433.777 434.527 454.393 ms ms ms 2 * * * 3 gtn.it-region.ru (79.173.80.81) 0.341 ms 0.352 ms 0.344 ms 4 ae5-241.RT.OV.SPB.RU.retn.net (87.245.250.21) 0.818 0.784 0.797 ms ms ms 5 ae2-7.RT.IRX.VIE.AT.retn.net (87.245.233.138) 45.039 ms 45.034 ms 45.029 ms 6 vix.invitel.net (193.203.0.160) 43.891 ms 44.277 ms 43.989 ms 7 31.210.11.37 (31.210.11.37) 45.838 ms ms ms 45.443 45.435 8 31.210.11.38 (31.210.11.38) 53.808 ms ms ms 52.268 51.917 9 * * *10 * * *11 * * *12 * * *13 * * *14 * * *15 * * *16 * * *17 * * *18 * * *19 * * *20 * * *21 * * *22 * * *23 * * *24 * * *25 * * *26 * * *27 * * *28 * * *29 * * *30 * * *
Answer:

you have an obvious problem with this direction. we can open You an account on drogenase server

 make a trace to 46.29.2.62

Question: Unfortunately, the picture is similar to traceroute 46.29.2.62 (46.29.2.62), 30 hops max, 60 byte packets 1 gw87.gtn.ru (79.173.87.1) 1.381 ms 2.152 ms 2.957 ms 2 * * * 3 gtn.it-region.ru (79.173.80.81) 0.334 ms 0.337 ms 0.328 ms 4 ae5-241.RT.OV.SPB.RU.retn.net (87.245.250.21) 0.873 ms 0.864 ms 0.837 ms 5 ae2-7.RT.IRX.VIE.AT.retn.net (87.245.233.138) 43.791 ms 43.794 ms 43.368 ms 6 vix.invitel.net (193.203.0.160) 44.265 ms 43.930 ms 44.202 ms 7 31.210.11.37 (31.210.11.37) 45.374 45.419 49.229 ms ms ms 8 31.210.11.38 (31.210.11.38) 64.936 ms 62.457 62.190 ms ms 9 * * *10 * * *11 * * *12 * * *13 * * *14 * * *15 * * *16 * * *17 * * *18 * * *19 * * *20 * * *21 * * *22 * * *23 * * *24 * * *25 * * *26 * * *27 * * *28 * * *29 * * *30 * * *
Question: Tell me, if I understand correctly, that if you have problems with the direction wouldn`t have access to ftp account? but it connect is absolutely correct..
Answer:

not quite understand you, you have now normalny access to ftp but doesn`t work the website? and the panel You available?

Question: Yes, ftp and cpanel work. to tests filled in another site, also on joomla, swargas.ru similarly to the problem is that not loads of folders home/alvin86/swargas.EN/template/svargas/css/template.css
Question: before pouring all files put user alvin86
Answer:

where you can see the problem?

Question: http://www.swargas.ru/templates/svargas/css/template.cssтолько please list the hosts, similar allwin.spb.ru
Answer:

of course they will not be loaded. You have set rights to the folder 544

the folder always!! should be right in the performance of

Answer:

check. we have fixed your bug.

Question: Oh, thanks a lot! the weird thing is that the old host with the same rights it worked... I will Consider it for the future! thank you again!)
Question: now it works!)
Answer:

it`s impossible. law nappco should always be executable.


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