| Question: |
Hello! Just a week ago my site began a very long time to load in browsers, as well as long over FTP client I`m not talking about Sirusho files. Tell me what can be the reason? How to solve the problem?My sites: http://*.*http://*.*http://*.* |
| Answer: |
Hello how do you measure the speed of robotic sites and working ftp client? |
| Question: |
* - * minutes of loading any page on my sites I think it is very slow and FTP client do not open some directories of my engines due to the long download |
| Answer: |
please Do a trace to Your domain: start - run - enter cmd - in the black window enter tracert YOUR DOMAIN - after click to highlight - making enter - skopirovat here in the ticket
If You are experiencing zatrudina, view instructional videos http://ded**.net/helphost/tracert.htm |
| Question: |
Microsoft Windows [Version *.*.****](c) Corporation Microsoft (Microsoft Corp.), ****. All rights reserved.C:\\Users\\Lerich>*.*Tracing route to *.* [***.***.**.**]the maximum number of jumps **: * <* MS <* MS <* MS *.* [***.***.*.*] * * * * * * * **.***.***.** * * * * * * * ***.**.***.** * * * * * * * **.**.***.** * ** * *** * ** *ipoe*.*.*.* [**.**.***.***] * ** * ** * ** * **.**.***.*** * ** * ** * ** * **.**.***.*** * *** * ** * ** *ipoe*.*.*.* [**.**.***.***] * ** * ** * ** * ***.***.**.*** ** ** * ** * ** * ***.**.***.*** ** ** * ** * ** * ***.**.***.*** ** ** * ** * ** **.***.ip*.*.* [**.**.**.***] ** ** * ** * ** *-*-*-*.***.ip*.*.* [**.***.***.**] ** ** * ** * ** *.ip*.*.* [**.**.**.***] ** ** * ** * ** ***.*.* [***.***.***.**] ** ** * ** * ** ****.***.*.* [***.***.***.**] ** ** * ** * ** *.hostven**.* [***.***.**.**]Trace complete. |
| Answer: |
please Check now.
|
| Question: |
Microsoft Windows [Version *.*.****](c) Corporation Microsoft (Microsoft Corp.), ****. All rights reserved.C:\\Users\\Lerich>*.*Tracing route to *.* [***.***.**.**]the maximum number of jumps **: * <* MS <* MS <* MS *.* [***.***.*.*] * * * * * * * **.***.***.** * * * * * * * ***.**.***.** * * * * * * * **.**.***.** * ** * ** * ** *ipoe*.*.*.* [**.**.***.***] * ** * ** * ** * **.**.***.*** * ** * ** * ** * **.**.***.*** * ** * ** * ** *ipoe*.*.*.* [**.**.***.***] * ** * ** * ** * ***.***.**.*** ** ** * ** * ** * ***.**.***.*** ** ** * ** * ** * ***.**.***.*** ** ** * ** * ** **.***.ip*.*.* [**.**.**.***] ** ** * ** * ** * **.***.***.*** ** ** * ** * ** *.ip*.*.* [**.**.**.***] ** ** * ** * ** ***.*.* [***.***.***.**] ** ** * ** * ** ****.***.*.* [***.***.***.**] ** ** * ** * ** *.hostven**.* [***.***.**.**]Trace complete. |
| Answer: |
please Check now.
|
| Question: |
Microsoft Windows [Version *.*.****](c) Corporation Microsoft (Microsoft Corp.), ****. All rights reserved.C:\\Users\\Lerich>*.*Tracing route to *.* [***.***.**.**]the maximum number of jumps **: * <* MS <* MS <* MS *.* [***.***.*.*] * * * * * * * **.***.***.** * * * * * * * ***.**.***.** * * * * * * * **.**.***.** * ** * ** * ** *ipoe*.*.*.* [**.**.***.***] * ** * ** * ** * **.**.***.*** * ** * ** * ** * **.**.***.*** * ** * ** * ** *ipoe*.*.*.* [**.**.***.***] * ** * ** * ** * ***.***.**.*** ** ** * ** * ** * ***.**.***.*** ** ** * ** * ** * ***.**.***.*** ** ** * ** * ** **.***.ip*.*.* [**.**.**.***] ** ** * ** * ** *-*-*-*.***.ip*.*.* [***.***.***.**] ** ** * ** * ** *.ip*.*.* [**.**.**.***] ** ** * ** * ** ***.*.* [***.***.***.**] ** ** * ** * ** ****.***.*.* [***.***.***.**] ** ** * ** * ** *.hostven**.* [***.***.**.**]Trace complete. |
| Answer: |
should all work. |
| Question: |
It is now faster like. What happened? |
| Answer: |
the attack |
| Question: |
Now there is no attack? |
| Answer: |
not now |
| Question: |
Thank you very much! |
| Answer: |
ok |
| Question: |
Unfortunately my sites still loaded for a long time and FTP client all files did not have any transfers! With this hosting generally work not possible! |
| Answer: |
disconnect the external services on your sites, for example www.zhitov.ru/widgets very mesweet normal load the problem of health website www.zhitov.ru does not apply to our hosting, Yuma is not responsible for the website www.zhitov.ru you have more than half of the site is loaded from this resurssi smotret schedule for yourself https://tools.pingdom.com/#!/edBrox/http://stroyyut.EN |
| Question: |
A week ago, and it worked quick. FTP client why so tight works, or rather does not work? |
| Answer: |
we are not aware of the inoperability or problems with dostupom the site zhitov.ru describe your problem with ftp details. we proveriai and no problems yet have not found |
| Question: |
For example ** munut ago wanted to go to the root of the site http://*.* FTP - only through cat **, I`m not talking about downloading files! I want to note that there are times when everything works fine, but mostly it`s very long and badly! |
| Answer: |
please Show again the trace result |
| Question: |
Microsoft Windows [Version *.*.****](c) Corporation Microsoft (Microsoft Corp.), ****. All rights reserved.C:\\Users\\Lerich>tracert stroyyut.Gerasimovka route to stroyyut.ru [***.***.**.**]the maximum number of jumps **: * <* MS <* MS <* MS Dlink-Router.Dlink [***.***.*.*] * ** ms ** ms * ms **.***.***.** * * ms * ms * ms ***.**.***.** * * ms * ms * ms **.**.***.** * ** ms ** ms ** ms ipoe-static.mosoblast.rt.ru [**.**.***.***] * ** ms ** ms ** ms **.**.***.*** * ** ms ** ms ** ms **.**.***.*** * ** ms ** ms ** ms ipoe-static.mosoblast.rt.ru [**.**.***.***] * ** ms ** ms ** ms ***.***.**.*** ** ** ms ** ms ** ms ***.**.***.*** ** ** ms ** ms ** ms ***.**.***.*** ** ** ms ** ms ** ms ae*.stk**.ip*.gtt.net [**.**.**.***] ** ** ms ** ms ** ms xe-*-*-*.fra**.ip*.gtt.net [**.***.***.***] ** ** ms ** ms ** ms hetzner-online-gw.ip*.gtt.net [**.**.**.***] ** ** ms ** ms ** ms core**.hetzner.de [***.***.***.**] ** ** ms ** ms ** ms*k*.rz**.hetzner.de [***.***.***.**] ** ** ms ** ms ** ms duna.hostven**.EN [***.***.**.**]Trace complete.C:\\Users\\Lerich> |
| Answer: |
trace the normal response is good, zaderjki normal. proverit ENET if you have problems with Internet provider |
| Question: |
I have several times checked everything. The fact of the matter is that other sites and servers from other hosts work fine and FTP client with other server connects fine, but Your actually very long time. Now for example, tried to upload several files via FTP to Your server and that`s what was howling FTP Manager: \"Error: Connection interrupted after ** seconds of inactivity Error: could not connect to serverstatus: Disconnected from serverstatus: Waiting connection * seconds after an unsuccessful attempt...Status: Definition of IP addresses for ftp.*.*Status: Connected ***.***.**.**:**...Status: Connection established, waiting for an invitation -- Status: Initialize *...\" and so it is repeated in a circle ! These same files a week ago was loaded in less than ** seconds. |
| Question: |
If you want I can record a video and show how I have everything loaded on Your server and on other servers |
| Answer: |
Rostelecom... can offer you our other servernamemom and SPB, unfortunately the adequacy of the Internet provider Rostelecom is poor, we know there is nothing they cannot prove. the problem of guaranteed creates your Internet provider. we can offer you transfer to another server |
| Question: |
How will all this look like? The tariff plan will remain the same? I not when did not do this! Why a week ago everything worked fine? |
| Answer: |
it will look very simple, you simply will izmenite DNS domain, and all |
| Question: |
To all my domains to change DNS you have on Your server? |
| Answer: |
for all domains in your account |
| Question: |
Well! |
| Answer: |
Details sent to [email protected]
|
| Question: |
OK! Thank you! |
| Answer: |
ok
|
| Question: |
According to the data that You sent me I through the FTP client can`t connect, writes: Critical error: unable to connect to the server |
| Answer: |
what data? how exactly do you connect? |
| Question: |
FTP data connect through FTP client * |
| Answer: |
You were asked to provide information which you use, and it is also preferable that the log of connection |
| Question: |
Here are the data: FTP: ***.**.**.**FTP username: sergeosyFTP password: ******* |
| Answer: |
the log connect please provide. |
| Question: |
Status: Initialize *...Status: verifying certificate...Status: * the connection is established.Command: USER*Response: *** User*OK. *Team: * ************Answer: *** Login*Error: Critical error: unable to connect to the server |
| Answer: |
you just entered the password V*Wb*cIga*RK ? we tested the MRC connects |
| Question: |
Yes, exactly! One too many times. |
| Answer: |
please Check now.
|
| Question: |
Now to bridge! Thank you! And it works fast! |
| Question: |
Thank you for Your patience! You`ve been very helpful! |
| Answer: |
ok
|
| Question: |
Hello! I found a serious problem with my sites: http://*.*http://*.*http://*.* they fell out of the index Yandex! This happened after You migrate my sites to another server and a few days later the sites disappeared from the index altogether! Sites my ban to Yandex were not included because in Yandex wemaster displays the number of sites. Have repeatedly checked on various services for the analysis of the sites - there is also no AGS and bans from Google and Yandex is not specified! Help to understand with a problem! Maybe something with the response of Your service to PS Yandex? |
| Answer: |
If there was a problem with availability Saito, from the metrics You would have immediately received the notification, I understand it is installed on the site. |
| Question: |
The fact of the matter is that the sites are all available, but it is very strange that all my sites have disappeared on the same day of the Yandex search! On some sites the content is unique and any rules I did not break. Please check something may be wrong with Your server? |
| Answer: |
the Question referred to the administrator, wait for amp. |
| Answer: |
amoena to clarify the cause of Yandex. in the North hundreds of sites and all use Yandex, complaints like yours didn`t arrive |
| Question: |
|
| Answer: |
we can scan your site for viruses |
| Question: |
Scan please! |
| Answer: |
scan |
| Answer: |
the report http://stroyyut.ru/AI-BOLIT-REPORT-__-******-**-**-****_**-**.html criticisms
Vulnerabilities in scripts (*)
/home/sergeosy/public_html/engine/classes/min/index.php - AFD : MINIFY : CVE-****-**** |
