| Question: |
the website hostel-misto.com was infected back, I restored the latest backup on the computer made before the hacking and did not even know that site was so broken! here I am trying for the second day, something to fix nothing policiesprocedures us what happened from your side why it stopped working and if there`s a backup of the website you have done before, if you have something send me an email [email protected] files in database, thank you! |
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Hello. e-mail we do not send backup. A backup of files as of Saturday, and the database for yesterday and Saturday. Would you accept that? |
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Yes, of course! |
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and yet, you question why is it needed? |
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please Wait. |
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OK, thank you! |
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website Files recovery. check the operation of the site. Database to restore? |
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the site is not working about the same way as the last backup copy, I do not doubt that you have it will be broken |
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clear! but you have not answered the question, but on your part he is locked? for some reason, I mean?thanks for the replies! |
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You is the site available? |
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How do you check a website? |
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the site is available but always when you step on it knocks the warning \"beware of malware\" |
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similar messages are found, try to fully update stranicu, Samiti the ctrl key and click klavisu reloading the page. Also try to enter the site with the prefix www. |
| Question: |
in past times I have checked it for viruses Dolittle which you advised and after every restore it about every 2 weeks, more like 2 months in a row someone makes a good attack on his campaign or, as I do not know but you always block it and I don`t know why |
| Question: |
last ticket you wrote to me saying that this was sent spam from the site 2016-07-19 16:51:25 cwd=/home/rviktor/public_html/hostel misto.com/modules/mod_menu 4 args: /usr/sbin/sendmail [email protected] 16:51:25 1bPVQj-004Ng0-Az <= [email protected] U=rviktor P=local S=1336 [email protected] T=\"Sxx Tonight\" for [email protected] 16:53:42 cwd=/home/rviktor/public_html/hostel misto.com/modules/mod_menu 4 args: /usr/sbin/sendmail [email protected] 16:53:42 1bPVSw-00014l-Gb <= [email protected] U=rviktor P=local S=1395 [email protected] T=\"Sweet Affair With a Girl-Next-Door\" for [email protected] 16:53:43 cwd=/home/rviktor/public_html/hostel misto.com/modules/mod_menu 4 args: /usr/sbin/sendmail [email protected] 16:53:43 1bPVSx-00015Y-0s <= [email protected] U=rviktor P=local S=1381 [email protected] T=\"Need Your C0ck\" for [email protected] 16:53:43 cwd=/home/rviktor/public_html/hostel misto.com/modules/mod_menu 4 args: /usr/sbin/sendmail [email protected] 16:53:43 1bPVSx-00016F-7j <= [email protected] U=rviktor P=local S=1391 [email protected] T=\"Need Your C0ck\" for [email protected] 16:53:43 cwd=/home/rviktor/public_html/hostel misto.com/modules/mod_menu 4 args: /usr/sbin/sendmail [email protected] 16:53:43 1bPVSx-00016u-LO <= [email protected] U=rviktor P=local S=1422 [email protected] T=\"Need Your C0ck\" for [email protected] 16:53:44 cwd=/home/rviktor/public_html/hostel misto.com/modules/mod_menu 4 args: /usr/sbin/sendmail [email protected] 16:53:44 1bPVSy-00017W-31 <= [email protected] U=rviktor P=local S=1388 [email protected] T=\"Need Your C0ck\" for [email protected] 16:53:44 cwd=/home/rviktor/public_html/hostel misto.com/modules/mod_menu 4 args: /usr/sbin/sendmail [email protected] 16:53:44 1bPVSy-00018G-GN <= [email protected] U=rviktor P=local S=1412 [email protected] T=\"Need Your C0ck\" for [email protected] |
| Answer: |
the site has a vulnerability through which constantly infect a site that shows and finds will scanet, it is only the virus itself, but the hole remained, and through her constantly he gets back. |
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no, you do not consider we have no claims to you, just the website is always blocked and I don`t know why, and it is always there are viruses, the latter has already started even warns me Google this вотhttp://s020.radikal.ru/i717/1609/df/f83a2f2e1da9.bagde nothing can do |
| Question: |
and if you go to the direct link to the site with www. it gives about the same message http://s019.radikal.ru/i626/1609/cf/bd47999c81d7.png |
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I would recommend to contact the experts who patch up the site, eliminate vulnerabilities, and give a guarantee. Because if you let it go .... :( |
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I understand, thank you! at last your advice in earlier ticket, I even replaced the files with originals, for example the basic php session file, but still does not help, viruses viruses but someone always enters and the whole thing breaks we have come to the decision that it is better to replace a different template from scratch with the other functions + to set security modules pay as you on this matter see? |
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no one said that originalnih files no vulnerability :) |
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well, Yes, but I`m in the wrong sense, it`s just that after all these infection and blocking the site files and some modules stopped working, I`m trying to replace as in past times the original but it does nothing. Because I do not have a clean copy of your website (the hell) is it that I always download the unfinished copy, because I won`t fix and won`t even see what and where the intruder has removed 100%, but ask that the replacement of the new template and functionality - will give the privilege of clean files, and to put on clean site pay protection modules! |
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try. |
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OK |
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OK |
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hi again, here`s a question - I have all the website files have replaced everything new, but everything remains as before - the coming of Google gives me http://s010.radikal.ru/i311/1609/94/b1edfeb074c2.pngтоже most that before |
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tepern you need to write in google ? what would you re-scanned to get a website |
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OK thanks! everything is done |
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ok
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| Question: |
all set and produces here that hostel-misto.com look googled they say it`s because of the php version, what would you advise the version for Joomla 3.6? |
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you can install any version of php, paneai management menu - select php version |
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changed php version to 5.4 and nothing changes, what would you suggest to do? |
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with such error |
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where you see the error? |
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well you have a computer website http://hostel-misto.com is downloaded, you see it gives you or so http://s56.radikal.ru/i154/1609/d5/4deafeae283c.png |
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PHP Fatal error: require(): Failed opening required `/home/rviktor/public_html/hostel-misto.com/modules/mod_os_touchslider/tmpl/default.php` (include_path=`.:/opt/alt/php54/usr/share/pear:/opt/alt/php54/usr/share/php`) in /home/rviktor/public_html/hostel-misto.com/modules/mod_os_touchslider/mod_os_touchslider.php on line 46 you have no files on the site download all files |
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Hello, today the same thing we have, it gives an error 500 the same as yesterday http://s56.radikal.ru/i154/1609/d5/4deafeae283c.png it has lasted 4 days, as soon as I load the website it runs about half a day, and then gives the same error. And yesterday you wrote me that files are missing from the website - but on the contrary they are hosting there. the admin part works fine, but the website is not loaded |
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you have no files on the site 14:11:16 Europe/Moscow] PHP Fatal error: require(): Failed opening required `/home/rviktor/public_html/hostel-misto.com/modules/mod_os_touchslider/tmpl/default.php` (include_path=`.:/opt/alt/php54/usr/share/pear:/opt/alt/php54/usr/share/php`) in /home/rviktor/public_html/hostel-misto.com/modules/mod_os_touchslider/mod_os_touchslider.php on line 46 /home/rviktor/public_html/hostel-misto.com/modules/mod_os_touchslider/tmpl/default.php: No such file or directory - file you have
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| Question: |
thank you :) I added this file it worked, you have no information why is the file removed?thank you once more)) |
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is the file of the website? he is not infected? |
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not infected for sure! we bought a template license for Joomla 3! |
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maybe it`s the server blocking it? |
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talking antivirus that the file is infected. /home/rviktor/public_html/hostel-misto.com/modules/mod_os_touchslider/tmpl/default.php: {HEX}base64.inject.unclassed.6.UNOFFICIAL FOUND |
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but this file cannot add to the exceptions? |
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the request sent to the administrator |
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OK, thank you! email me here so I know what`s what |
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ok |
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Hey, well, what have you? I went back this file)! |
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today, we don`t even run antivirus on your account. you worked with the files in the panel? |
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Oh no! I did not go there |
| Answer: |
upload file and supprt Yong anego law 444 |
| Question: |
put |
| Answer: |
ok |
| Question: |
damn, everything is exactly the file is deleted! |
| Answer: |
the question referred to the administrator, wait for amp. |
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please utochnyat when I started to deleted the file? what number? I downloaded it the first time? |
| Question: |
was uploaded a week ago, and removed every day |
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please wait. |
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it was removed since was loaded? |
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Yes |
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every time is removed |
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please Wait. |
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We passed a request to the developers of antivirus |
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well, what is there? |
| Answer: |
while no answer |
