| Question: |
Hello, I was overdue hosting, today paid but can`t go to your page http://138.201.75.145:83/ and can`t login to the server control panel (tried dlazarev with the same password as on the website erahost) |
| Answer: |
Hello. Your server was removed for the long delay. we expect You to restore the server from recent backup but on a different ip/ please do not bring the arrears up to big time |
| Answer: |
Your server https://138.201.230.148:1500/ispmgr |
| Question: |
thanks, can you tell me how many of this backup? I had postgres installed and there was a database bbp and now it is not. and yet, the ReSTOR is done only data or including full server setup? because my test page http://138.201.75.145:83/ has stopped working on new ip |
| Answer: |
backup corresponds to the end date of the payment, because after payment the server is locked and the data on it is not changing. before removing the server was made a full backup of your account, on the new server we did not pavliani PostgreSQL now install and re-perform the procedure of the restore process. |
| Question: |
what settings on the web server, they will very or all you need to do it again? |
| Answer: |
you have a new clean server with just vosstanovleniem from backup account, kastrioti servers are not stored, only account settings your base is PostgreSQL same presutstvuet |
| Question: |
okay, thank you! |
| Answer: |
ok
|
| Question: |
there is another problem, all the sites that were on that server now is also not working. for example skycargoexpress.Guesde writes the same \"Site *** just created. Real content coming soon.\" |
| Answer: |
Check the amps. now. |
| Question: |
Now not only works alpikagroup.ru |
| Answer: |
please Do a trace to Your domain: start - run - enter cmd - in the black window enter tracert YOUR DOMAIN - after click to highlight - making enter - skopirovat here in the ticket
If You are experiencing zatrudina, view instructional videos http://ded07.net/helphost/tracert.htm |
| Question: |
Hello, after restoring from backup http://alpikagroup.ru/ throws the following error:Warning: date(): It is not safe to rely on the system`s timezone settings. You are *required* to use the date.timezone setting or the date_default_timezone_set() function. In case you used any of those methods and you are still getting this warning you most likely misspelled the timezone identifier. We selected the timezone `UTC` for now, but please set date.timezone to select your timezone. in /var/www/dlazarev/data/www/alpikagroup.ru/http/manager/includes/document.parser.class.inc.php on line 3926Warning: mysqli::mysqli(): Headers and client library minor version mismatch. Headers:50552 Library:50633 in /var/www/dlazarev/data/www/alpikagroup.ru/http/manager/includes/extenders/dbapi.mysqli.class.inc.php on line 29ЕггогИзначально he worked under PHP 5.6, a backup was PHP 5.4, I`ve updated to 5.6, but still not working. I don`t know what could be the problem? |
| Answer: |
Hello. to be done in php.ini time zone You need. |
| Question: |
and about this? on the old server everything worked, the problem appeared after the restoration.Warning: mysqli::mysqli(): Headers and client library minor version mismatch. Headers:50552 Library:50633 in /var/www/dlazarev/data/www/alpikagroup.ru/http/manager/includes/extenders/dbapi.mysqli.class.inc.php on line 29 |
| Answer: |
utochnyat what is old ? the mysqli module You have # php -m
[PHP Modules]
bcmath
bz2
calendar
Core
ctype
curl
date
dba
dom
ereg
exif
fileinfo
filter
ftp
gd
- gettext
hash
iconv
json
libxml
mbstring
mcrypt
mhash
mysql
mysqli
openssl
pcntl
pcre
PDO
pdo_mysql
pdo_pgsql
pgsql
Phar
posix
readline
Reflection
session
shmop
SimpleXML
soap
sockets
SPL
standard
sysvmsg
sysvsem
sysvshm
tokenizer
wddx
xml
xmlreader
xmlwriter
Zend OPcache
zip
zlib
[Zend Modules]
Zend OPcache |
| Question: |
I had a VPS, you have removed it for non-payment 2 weeks, then restored. apparently after the restoration is not all the php modules that were on the old server. because the php version is the same - 5.6 now performed sudo apt-get install php5-mysqlnd and this warning gone. but the site remains. could you install all modules that were on the old server? |
| Answer: |
utochnite what modules are required, we do not know what were the modules on the old server. the installation was standard with all modules. you need additional modules? what alconite |
| Question: |
the problem is that I don`t know what, they were all there.initially I was hosting, and I have checked for all possible modules. then you moved all the sites on the VPS, and everything continued to work. now after the restore does not work, then most likely the image missing all those extra modules. I now can`t remember, but they were in the hosting settings, there was a tick mark. |
| Answer: |
we Have no way fiction. was only a backup account, it`s php files and a database dump. The server was put from zero. in the server settings any ticks there, because you asked install version of php which is originally not supported by the server all ustanavlivaet again. Nicaraguense to the server hosting your server had to have fails, this private server is in no way associated with ticks to the server hosting please specify on what engine website and what requirements |
| Answer: |
just let us know what actions you performed on the server what else did also sudo apt-get install php5-mysqlnd ??? |
| Question: |
Required extensions:zlibJSON (or PECL library)mod_rewrite (for friendly URLs/.htaccess)GD lib (required for captcha and file browser)PDO, specifically pdo_mysql (for xPDO)ImageMagick (for thumbnails)SimpleXMLcURL (for Package Management)safe_mode offregister_globals offmagic_quotes_gpc offphp-on mbstring (required on some extras like Gallery) |
| Answer: |
just let us know what actions you performed on the server what else did also sudo apt-get install php5-mysqlnd ??? |
| Question: |
updated php to 5.6 before, I set up nginx. but the site alpikagroup.ru immediately after restoring from backup stopped working, most likely due to the lack of any packages that were previously. |
| Question: |
I see that there is mod_rewrite, pdo, imagemagick |
| Answer: |
the Question referred to the administrator, wait for amp. |
| Answer: |
the mod_rewrite is always there , it can not be and he any relation to php has, is a module of the web server and not php pdo you have a presence, wavevideo full list of modules php -m
[PHP Modules]
bcmath
bz2
calendar
Core
ctype
curl
date
dba
dom
ereg
exif
fileinfo
filter
ftp
gd
- gettext
hash
iconv
json
libxml
mbstring
mcrypt
mhash
mysql
mysqli
mysqlnd
openssl
pcntl
pcre
PDO
pdo_mysql
pdo_pgsql
pgsql
Phar
posix
readline
Reflection
session
shmop
SimpleXML
soap
sockets
SPL
standard
sysvmsg
sysvsem
sysvshm
tokenizer
wddx
xml
xmlreader
xmlwriter
Zend OPcache
zip
zlib
[Zend Modules]
Zend OPcache imagemagick you neispolnenie, you use the GD lib (required for captcha and file browser) you have |
| Question: |
Look, there was VPS server A. On the site alpikagroup.ru worked. You blew it. Then put VPS server B, restore everything from backup (including alpikagroup.ru). The site stopped working. Question: is this a site problem or is it a server problem? Do you have any ideas? |
| Answer: |
inform what is required for the operation of the site |
| Question: |
For the operation of the site required that the standard was for your hosting, and then after transferring with web hosting and VPS. I don`t know what the problem is, if I had known we would have solved it myself. All I know is after a particular action, which is called restore my account from backup on the new VPS, the website ceased to function. What do I do now, hire a specialist? I think this is your area of responsibility, or am I wrong? |
| Answer: |
try placing the site on the same engine on a subdomain, so You will asnite problem with the server or with the site itself. |
| Answer: |
scariet what you dellina server? what have you done with apache? where is he? why not? You have provided from the very beginning of the production server , what did you do to him? where is apache? |
| Answer: |
Message:25 | date:29-09-2016 17:10
updated php to 5.6 prior to this, I have configured nginx Who did? what did you all do on your server? |
| Question: |
I already told you that have updated php and nginx set up after the problem occurred. the site stopped working IMMEDIATELY after the restore account from backup (still had an ancient Apache and PHP)I`m trying to help, but so far I have to justify and explain several times the same thing. |
| Answer: |
You have now made the server so big changes on the website, not even worth it, the question is about what You did on the server and how it is compatible with the server. What did You do to us is not known for these changes we do not respond, we can perestroit server again and provide backup. now that you have set is incompatible with the server based on the ISP panel. |
| Question: |
please tell me what happened http://en.skycargoexpress.ru/ ?en was made as a subdomain on the new server it is not |
| Answer: |
please Wait, your question deals. |
| Answer: |
Domovie his panel again. |
| Question: |
created, no problem. only here I do not see database and files for en |
| Answer: |
please Wait. |
| Answer: |
in the folder /dlazarev is an archive full backup of your account on the server. you model unzip and get the files |
| Question: |
unpacked, looked. in a backup it is not. you still have a backup from the host? |
| Answer: |
please Wait. |
| Answer: |
Yes, there, now peretsem backup on your server |
| Answer: |
backup downloaded to a folder /dlazarev |
| Question: |
Hello, after restoring a backup, there are too many problems which are still not fully resolved.1) Broke the website alpikagroup.ru (wasted time and money, 25.21 EUR)2) Disappeared from the website en.skycargoexpress.ru together with the base (now this subdomain temporarily deployed admin a mail server) - not решено3) Broke the web service is configured under nginx (it works) - solved, had to move to another VPS http://dalazarev.fvds.ru/ - again, time4) In the mail [email protected] there is no letter to delete 22/08, the unknown fate of the letters sent to this address from 22/08 till 9/10 when the address has been restored.I found 2 problems server recovery from backup:1) To restore in Linux was not created by the user dlazarev (on the new server was only by root)2) the Files were not completely restored (missing database and files to subdomain en.skycargoexpress.ru) and in the wrong directory (was /home/dlazarev, was /var/www/dlazarev).I propose to do the following:1) Pre zabekapit current database just in case, then restore alpikagroup.ru, tortugadz.ru, skycargoexpress.ru, en.skycargoexpress.ru from any backup (you even have a backup with hosting )2) to Recover messages [email protected] 22/08 at the time when the server was deleted for неуплату3) to Explain the fate of the letters to 22/08 18/09 when the server was restored, can you восстановить4) to Explain the fate of the letters to 18/09 09/10 when I rebuilt the mail account, can you восстановить5) to Explain why it was removed from the server for failure to pay this has created a lot of problems. I became very sick, and I was not to prolong anything, why would you delete a server, if you see that there`s still activity? |
| Answer: |
Hello servere fiction and couldn`t be any activity because it after stitching, the server is locked. unfortunately we were not aware of prichny your absence , the resources we have is not rubber, and we can`t afford to keep indefinitely servers which are not paid as well as their backups. Instead of gratitude we have at least some backups we shouldn`t be after removing the server, you have postoyanno what the accused. Not our fault that you are reported that You have problems with payment. One ticket or a letter and your server would be deleted. Letters vosstanovit impossible, to nowhere Vosstanovlenie came from a backup created panel Ispmanager / If something is incorrectly maintained or postolos it is the fault of only ispmanager n/r no vmeshatelstva in the process of creating a backup and vosstanovlenie be can not. this is an automatic question. because you have made individual settings of servers in the backup ominican will not fall. all You had to configure again. User dlazarev was always. This is the first thing that is done by an administrator after installation is sozdanii user with the username equal to the username of the account holder who pays for the server. |
