| Answer: |
Hello. To migrate the site will notify you the credentials to FTP and phpMyAdmin. Admin of the site will not help to move the website. |
| Question: |
I can`t find where FTP. Help? |
| Answer: |
you need to find out these data from your previous host. without access to the files and database, migration is not possible. |
| Question: |
Well I know all the data of your skin. Thanks for the advice! |
| Answer: |
ok |
| Question: |
How long will it take to transfer the site?Thank you for your attention |
| Answer: |
utochnyat which site you want to migrate. in a ticket about that no information. so you are provided access to rsiplist |
| Question: |
The site is called al-samarkand.com |
| Answer: |
we need access to the hosting I was not the admin of the site. ie where You created the database. |
| Answer: |
which database is the database of your website? u0188829_joom166 MySQL u0188829_joom166 is 3,750
MySQL u0188829_joom186 u0188829_joom186 3.734
MySQL u0188829_joom229 u0188829_joom229 10.444
MySQL u0188829_joom315 u0188829_joom315 3.734
MySQL u0188829_joom366 u0188829_joom366 3.734
MySQL u0188829_joom404 u0188829_joom404 3.734
MySQL u0188829_joom453 u0188829_joom453 5.050
MySQL u0188829_joom485 u0188829_joom485 3.781
MySQL u0188829_joom588 u0188829_joom588 8.080
MySQL u0188829_joom649 u0188829_joom649 3.734
MySQL u0188829_joom733 u0188829_joom733 3.734
MySQL u0188829_joom855 u0188829_joom855 3.734
u0188829_joom993 MySQL u0188829_joom993 4.062
MySQL u0188829_jooml45 u0188829_jooml45 3.734
MySQL u0188829_jooml79 u0188829_jooml79 11.956
MySQL u0188829_jooml93 u0188829_jooml93 7.406
MySQL u0188829_joomla9 u0188829_joomla9 3.734
MySQL u0188829_turizm u0188829_admin 4.312 |
| Answer: |
transfer approx. |
| Answer: |
test and change DNS |
| Question: |
how to change DNS? |
| Answer: |
on the website of the Registrar, specify a DNS ns1.host77.org
ns2.host77.org |
| Question: |
All done, how long will it take? |
| Answer: |
depends on your Internet provider. expect |
| Question: |
good thank you |
| Answer: |
ok
|
| Question: |
ns1.host77.org so to write? or at the beginning D:? |
| Answer: |
ns1.host77.org
ns2.host77.org |
| Question: |
understood thank you very much, with many grateful! |
| Answer: |
ok
|
| Answer: |
ok |
| Question: |
Gentlemen usually how long will it take to ensure that the site resumed its work ? |
| Answer: |
please Do a trace to Your domain: start - run - enter cmd - in the black window enter tracert YOUR DOMAIN - after click to highlight - making enter - skopirovat here in the ticket
If You are experiencing zatrudina, view instructional videos http://ded07.net/helphost/tracert.htm |
| Question: |
C:\\Users\\Тимур> al-samarkand.com\"al-samarkand.com\" not an internal or unessacary, operable program or batch file.C:\\Users\\Timur>tracert al-samarkand.contrastive route to al-samarkand.com [31.31.196.103]with the maximum number of jumps 30: 1 <1 MS <1 MS <1 MS hi.link [192.168.8.1] 2 1240 ms 2688 ms 1069 ms 192.168.147.142 3 571 429 ms 479 ms ms 192.168.7.37 4 596 608 629 ms ms ms 192.168.7.21 5 61 ms 72 ms 66 ms 37.110.208.242 6 390 ms 499 ms 639 ms 195.69.188.217 7 486 ms 369 ms 458 ms 195.69.191.61 8 208 ms 78 ms 109 ms 195.69.191.9 9 76 ms 79 ms 139 ms 195.69.191.1 10 374 ms 418 ms 460 ms 195.69.190.129 11 471 ms 469 ms 578 ms 91.185.23.10 12 1052 ms 549 ms 649 ms GiEthernet0-0-304.Ala3840-nursatGW.ttc.kz [91.185.5.5] 13 502 ms 628 ms 579 ms unitednet-kiae-10ge-msk-ix.exepto.ru [195.208.209.95] 14 * * * timed out for the request. 15 * * * timed out for the request. 16 686 ms 498 ms 519 ms server140.hosting.reg.ru [31.31.196.103]Trace complete.C:\\Users\\Timur>C:\\Users\\Тимур> |
| Question: |
Eugene depends on Your answer my working day)I how long to wait, approximately ? |
| Answer: |
DNS is updated at your ISP. it takes a few hours |
| Question: |
Hello, Transfer done? |
| Answer: |
please Do a trace to Your domain: start - run - enter cmd - in the black window enter tracert YOUR DOMAIN - after click to highlight - making enter - skopirovat here in the ticket
If You are experiencing zatrudina, view instructional videos http://ded07.net/helphost/tracert.htm |
| Question: |
Information on the website updated, but it is not updated and remains so. |
| Question: |
if he finishes the updated information will appear on the new or all will have to do? |
| Answer: |
tracing please show that to know how it works for you. |
| Question: |
Microsoft Windows [Version 6.1.7601](c) Corporation Microsoft (Microsoft Corp.), 2009. All rights reserved.C:\\Users\\Timur>C:\\Users\\Тимур>tracer al-samarkand.com\"tracer\" is not internal or unessacary, operable program or batch file.C:\\Users\\Timur>tracert al-samarkand.contrastive route to al-samarkand.com [46.29.2.75]with the maximum number of jumps 30: 1 <1 MS <1 MS <1 MS hi.link [192.168.8.1] 2 65 ms 61 ms 60 ms 192.168.147.141 3 89 ms 97 ms 98 ms 192.168.7.21 4 42 ms 46 ms 41 ms 37.110.208.242 5 85 ms 48 ms 46 ms 195.69.188.217 6 49 ms 49 ms 49 ms 195.69.191.61 7 509 ms 299 ms 338 ms 195.69.191.9 8 247 ms 377 ms 319 ms 195.69.191.1 9 257 ms 479 ms 308 ms 333 195.69.190.137 10 ms 308 ms 419 ms 92.46.55.29 11 390 ms 719 ms 509 ms 95.59.172.26 12 389 ms 899 ms 609 ms 95.59.172.9 13 310 ms 298 ms 329 ms 95.59.172.15 14 418 ms 379 ms 399 ms 217.150.44.14 15 194 ms 177 ms 178 ms 80.249.210.177 16 384 ms 449 ms 468 ms amsix.as6663.net [80.249.208.121] 17 554 ms 848 ms 738 ms 31.210.11.38 18 437 ms 569 ms 369 ms 46.29.2.75 the Trace was completed.C:\\Users\\Timur> |
| Answer: |
the website works with our hosting. |
| Question: |
well here I am today, updated information. But the site remained such as was. Ie the information is not updated!!!! |
| Question: |
Internal Server ErrorThe server encountered an internal error or misconfiguration and was unable to complete your request.Please contact the server administrator, [email protected] and inform them of the time the error occurred, and anything you might have done that may have caused the error.When you log in to the admin panel got this error |
| Answer: |
where you see this error? |
| Question: |
during the migration of the website we most likely have updated the information on the website. But the update is not detected. What could be the problem? |
| Question: |
When you log in admin area |
| Question: |
how much was the transfer completed? |
| Answer: |
Sorry, we have no such data. we do not do urgent transfers and transfers on time. if there was some sort of problem when you verify, give a link to it and it will be fixed |
| Answer: |
Sorry, we have no such data. we do not do urgent transfers and transfers on time. if there was some sort of problem when you verify, give a link to it and it will be fixed |
| Question: |
Now I can work normally on the website? to update the information. |
| Answer: |
Yes. can |
| Question: |
Good time, I had a post on Yandex, now says that the MX is not found, than this could be the reason? |
| Answer: |
utochnyat what mx you need to register. |
| Question: |
Create a new MX record with the following settings:subdomain Name — @Type record — Mcdanie — mx.yandex.net.Priority 10 |
| Answer: |
specify please domain |
| Question: |
al-samarkand.com |
| Answer: |
entry amended |
| Question: |
thank you |
| Answer: |
ok |
