| Question: |
Good day! the problem with the site. The paid hosting. Hour ago worked. now again no. the address of the website page with the text: *hosting*: *.*: ........ What to do to resolve this at all? Thank you! |
| Answer: |
Hello clear browser cache |
| Question: |
unfortunately, did not help |
| Answer: |
please Do a trace to Your domain: start - run - enter cmd - in the black window enter tracert YOUR DOMAIN - after click to highlight - making enter - skopirovat here in the ticket
If You are experiencing zatrudina, view instructional videos http://ded**.net/helphost/tracert.htm |
| Question: |
Microsoft Windows [Version **.*.*****](c) Corporation Microsoft (Microsoft Corporation), ****. All rights reserved.C:\\Users\\Oggy>*.*Tracing route to *.* [**.***.**.***]the maximum number of jumps **: * <* MS <* MS <* MS ***.***.*.* * * * * Timed out for the request. * * ** * ** * **.**.**.*** * ** * ** * ** *.*.* [***.**.***.***] * ** * ** * ** *.*.* [**.***.***.***] * ** * ** * ** *.host**.* [**.***.**.***]Trace complete. |
| Answer: |
something you changed in the domain settings on the server? |
| Question: |
no. not changed. domain name is registered with another provider. there I gave Your *. This morning I set up the topic at WP. moved ** minutes. returned, the site does not start. he was on the * day test period. paid, still didn`t work, here I am writing now, trying to understand. With that, interestingly enough... not on all of your devices and run fine. Then there is, no. |
| Question: |
the admin panel of the website, by the way, too stopped working. *** writes |
| Answer: |
what is not changed if changed. why do you add another record with the ip **.***.**.*** in the panel? |
| Question: |
not quite sure where it is. What you need to do? Please write where and what to change gradually, so. |
| Answer: |
nothing is not need to change, we`ve corrected, and now wait for DNS updates |
| Question: |
thank you, have a nice day |
| Answer: |
thank you for contacting the technical support |
| Question: |
yeah, another question... how quickly is updated *? how long to wait? |
| Answer: |
DNS is updated at your ISP. Usually takes a few hours |
