| Question: |
Hello dear tech support of my hosting, which I already use for many years. I write to you in hope to solve the problem, which I`m considering to switch to another service. Maybe it won`t have to do that I very much hope. The problem is that after one of your updates, and it was a few years ago, on the website when you try to login (for users of the site) began to vypisyvat a window asking you to enter admin and boss in two rows. Remember we also corresponded for a long time, but the solutions I found and just stopped using the site which you are leaving it \"as is\" until better times. Now I plan on doing an update of the website (there are WordPress), install the new design and resume his work. But very confused, this chip - on other sites I don`t see such pieces, as I am a user of many websites. Question - what can be done and is it possible? It is possible to change the hosting parameters, or something else - what solution can you offer me? I don`t want this window to pop out the nose of my clients. I will wait for your answer. Spaceball |
| Answer: |
Hello. additional authorization protects your website from bots burglars. at the moment there is an attack on the website. as soon as the attack stops then the protection will be removed. before obnovleniem site do a full backup |
| Question: |
But I don`t understand - many people have websites, and no such protection to jump out in front of the users window is there no more options hidden from users? It`s been two years there. And it`s awful because stupid people do not realize that they with this window to do and I can`t not chocou everyone individually to explain. |
| Answer: |
where you see this authorization? |
| Question: |
I will double check and write down where exactly it comes, and write to you. Thank you! |
| Answer: |
ok
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