| Question: |
Dear support,why I can`t login to Vesta panel to download a backup of your site? |
| Answer: |
Hello. your server was stopped . expect please start the server |
| Question: |
Thank you |
| Answer: |
we will notify you when finished. due to the frequent complaints data center can block the ip, so you need to check everything carefully |
| Question: |
I`ll wait,because for me it is important to solve the issue and launch the website. |
| Question: |
In the settings of your account can change the email to which you send the notification.Old E-mail no longer active.New: [email protected] |
| Answer: |
changed email |
| Answer: |
ustanovili You two additional antivirus |
| Question: |
Very grateful |
| Answer: |
{HEX}php.base64.v23au.186 : /home/agor35/web/verhosvet.org/public_html/wp-content/plugins/smart-youtube/img/proxy84.php
{HEX}php.base64.v23au.186: /home/agor35/web/verhosvet.org/public_html/wp-content/plugins/jetpack/wpcom-test-backup/blog11.php |
| Question: |
Infected plugin? |
| Answer: |
both plugins this virus. |
| Question: |
No jet Pack not working,smart YouTube can delete. |
| Question: |
Or probably better resets from off site |
| Answer: |
when obnovleny these plugins? |
| Question: |
I have come to automatically update,I simply confirm |
| Answer: |
the theme of the site was raised from an official source? |
| Question: |
Yes,but the template is free,it can be activated for a fee of course,but have not yet seen the need |
| Answer: |
that`s just because of these patterns , which are embedded in the Trojans and hacked websites |
| Question: |
2 years running,had no problems,besides from off site was downloaded |
| Answer: |
http://verhosvet.org/AI-BOLIT-REPORT-__-5003-28-09-2016_16-56.html enchfybnt all issues listed in the report |
| Question: |
Well,you wrote that you installed 2 anti-virus how to use them? Or are you the one doing the test? |
| Answer: |
now correct that in the report |
| Question: |
Well,I turn to those who understand how to do it,I don`t know how to undo it |
| Answer: |
ok |
| Question: |
And access to the admin panel of your website can give? Last time I opened it after I gave your IP |
| Answer: |
access you have not changed |
| Question: |
I can`t log in to log in to the admin panel of your site and not Vesta |
| Answer: |
why not? describe in detail |
| Question: |
Says page not found |
| Question: |
Page verhosvet.org not rabotaetsya verhosvet.org still can not process that request.HTTP ERROR 500http://verhosvet.org/wp-login.php?loggedout=true |
| Answer: |
please Wait, the request is sent to the administrator. |
| Answer: |
verify that you have changed on the site? yesterday it worked |
| Question: |
I could not do anything to change them because they didn`t have access to the admin panel of your website |
| Answer: |
you files any removed? |
| Question: |
Yes, like no |
| Answer: |
And yesterday, what were you doing? |
| Question: |
When the site was available,I standard published materials and all. |
| Answer: |
the Question referred to the administrator, wait for amp. |
| Answer: |
please Check now.
|
| Question: |
Checked,access is.Thank you,today I`m going to check for the virus using one of the services that you advised. |
| Answer: |
well |
| Question: |
http://136.243.158.26/webmail/?_task=loginНа web mail I have not allowed,the password is the same as in the admin panel,and now can not go |
| Answer: |
in mail you access with a login and password for the mailbox |
| Question: |
Again,if you have not changed the password |
| Answer: |
there us nothing has changed. how do you get and with what data? |
| Question: |
I went to the Vesta panel,Mail-open web mail,register in the login window, your mail and password that was given when you. |
| Answer: |
we didn`t give you the password to the mail, he is not known to us. |
| Answer: |
On 10 Oct 22:05, [email protected] wrote:
> [ SpamCop V4.8.5 ]
> This message is brief for your comfort. Please use links below for details.
>
> Email from 136.243.158.26 / 10 Oct 2016 20:05:29 -0000
> https://www.spamcop.net/w3m?i=z6558136547zb67dbdde0d6c6d2c30c89ce926c2beefz
>
> [ Offending message ]
> Return-Path: <[email protected]>
> Delivered-To: x
> X-Spam-Checker-Version: SpamAssassin 3.3.2 (2011-06-06) on mail.innoventum.fi
> X-Spam-Level: *
> X-Spam-Status: No, score=2.0 required=5.0 tests=HTML_MESSAGE,LOTS_OF_MONEY,
> PYZOR_CHECK,UNPARSEABLE_RELAY autolearn=disabled version=3.3.2
> Received: (qmail 20907 invoked by uid 98); 10 Oct 2016 20:05:32 -0000
> Received: from by mail.innoventum.fi (envelope-from
<[email protected]>, uid 98) with qmail-scanner-2.08 st
> (clamdscan: 0.97.8/19263. spamassassin: 3.3.2. perlscan: 2.08 st.
> Clear:RC:1(127.0.0.1):.
> Processed in 0.036007 secs); 10 Oct 2016 20:05:32 -0000
> Forged delivered-to: bunny.fi-x
> Received: (qmail 20898 invoked by uid 98); 10 Oct 2016 20:05:31 -0000
> Received: from static.26.158.243.136.clients.your-server.de by mail.innoventum.fi
(envelope-from <[email protected]>, uid 98) with qmail-scanner-2.08 st
> (clamdscan: 0.97.8/19263. spamassassin: 3.3.2. perlscan: 2.08 st.
> Clear:RC:0(136.243.158.26):SA:0(2.0/5.0):.
> Processed in 2.472469 secs); 10 Oct 2016 20:05:31 -0000
> Received: from static.26.158.243.136.clients.your-server.de (HELO verhosvet.org)
(136.243.158.26)
> by mail.innoventum.fi with SMTP; 10 Oct 2016 20:05:29 -0000
> Date: Mon, 10 Oct 2016 20:05:28 +0000
> To: x
> From: Alexander Crane <[email protected]>
> Subject: We offer new vacancy
> Message-ID: <[email protected]>
> X-Priority: 3
> MIME-Version: 1.0
> Content-Type: multipart/alternative;
> boundary=\"b1_907974c920be11f25d526cdcb2c25b38\"
> Content-Transfer-Encoding: 8bit
>
> --b1_907974c920be11f25d526cdcb2c25b38
> Content-Type: text/plain; charset=us-ascii
>
> Hi,
>
> A good friend of mine just told me about this incredible developer, a TOP secret
binary formula and
> $236,708.43 per month all in the same sentence...
>
> I had to see what all the fuss was and after seeing with with *REAL* money how he made
so much from using
> his [
http://foodandwineinprogress.it/article.php?l=137&4NkskuxpvGATin=NTEN&3PY=KnJ&3sQ=EU
] binary TOP secret software.
>
> I had to let you in on it as well!
>
>
> --b1_907974c920be11f25d526cdcb2c25b38
> Content-Type: text/html; charset=us-ascii
>
> <html>
> <body>
> Hi,<br>
> <br>
> A good friend of mine just told me about this incredible developer, a TOP secret
binary and formula<br>
> $236,708.43 per month all in the same sentence...<br>
> <br>
> I had to see what all the fuss was and after seeing with with *REAL* money how he made
so much from using<br>
> his <a
href=\"http://foodandwineinprogress.it/article.php?l=137&4NkskuxpvGATin=NTEN&3PY=KnJ&3sQ=EU\">TOP
secret binary software</a>.<br>
> <br>
> I had to let you in on it as well!<br>
> </body>
> </html>
>
>
>
> --b1_907974c920be11f25d526cdcb2c25b38--
>
> |
| Question: |
Again can`t login to Vesta panel,what happens? |
| Answer: |
You changed your password? |
| Question: |
The password I have recorded,but does not accept it. |
| Answer: |
the Question referred to the administrator, wait for amp. |
| Question: |
Well |
| Answer: |
Check amps. Did you do any actions on the server I. D.? |
| Question: |
No |
| Answer: |
the data sent to you by email |
| Question: |
It was not the password,and the browsers say that it is an insecure connection,that can be done in this case? |
| Answer: |
Yes. when you log on https:// You will display such a message, because there is no certificate. In order for these messages fiction, in control panel You can log Ceres domain which works with Your server and has a SSL certificate dobavlyaya ends :8083 |
| Question: |
Fails,again after entering login and password |
| Answer: |
check amps. what loni and password You specify? |
| Question: |
username: adminpassword: 56jCh7l71o |
| Answer: |
you do not need to respond and engage in dialogue on one and any case issue in two tickets. |
| Question: |
Well |
| Answer: |
ok |
