| Question: |
Hello, in connection with the relocation of our website, there is a need to remove all the file data and the database. Could you delete all data from the current account? Thank you. |
| Answer: |
Hello. Check amps. moving the website? |
| Question: |
To another hosting. |
| Answer: |
ie. You`ll close this server? |
| Question: |
Yes. |
| Answer: |
For some reason, You decided to change hosting? You something not satisfied? |
| Question: |
A whole range of reasons, including the recent failure in DNS. |
| Answer: |
Check amps., what exactly are You not satisfied? |
| Question: |
Yes that is a banal failure in DNS, it is almost the day the site went to the left of a fraudulent domain, with some of our attendance! And so, if in little things is the low uptime, the problems with loads, the inability to control individually the load on CP, frequent interruptions, the concept of user-friendly is completely absent in PU to transfer files, I have to connect FTP-client to work, the absence of banal SSD in 2016, and a fall day each month (see the log of previous tickets). |
| Answer: |
i.e., \"no banal SSD \"?? we Have all the servers on the SSD exclusively. |
| Question: |
In this case, I can`t explain the primary testing images 2-5 KB of 2-4 seconds without regard to caching. To the point a little true. Can you or can`t clean remaining files and database? |
| Answer: |
we have absolutely all the servers on the ssd drives, we completely switched to ssd 4 years ago. your website creates a very high load, despite the fact that You have optimized FOR on the server , we can predloziti You more powerful servers, as well to make the most of Ustinovka ispmanager control panel , it has file Manager |
| Question: |
Alas, we`ve moved. You have not answered the question. You can just remove all the data on our server? |
| Answer: |
data is deleted automatically along with the server itself after the expiry of the hosting. |
| Question: |
Thank you. |
| Answer: |
Thank you for contacting the technical support |
