| Question: |
Instead of *.* see the error message *hosting*: *.*:I could be wrong, the problem with the certificate? Can it (the certificate) to remove it for the site is no longer needed (so switched to a cheaper rate)? |
| Answer: |
please Do a trace to Your domain: start - run - enter cmd - in the black window enter tracert YOUR DOMAIN - after click to highlight - making enter - skopirovat here in the ticket
If You are experiencing zatrudina, view instructional videos http://ded**.net/helphost/tracert.htm |
| Question: |
Microsoft Windows [Version *.*.****](c) Corporation Microsoft (Microsoft Corporation), ****. All rights reserved.C:\\Users\\Daria> tracert medovidom.Gerasimovka route to medovidom.ru [***.***.***.***]the maximum number of jumps **: * * ms * ms * ms ***.***.*.* * * ms * ms * ms **-***-**-*.broadband.corbina.ru [**.***.**.*] * * * * Timed out for the request. * * ms * ms * ms **.***.**.** * ** ms ** ms ** ms mx**.Amsterdam.gldn.net [**.***.***.**] * ** ms ** ms ** ms amsix.as****.net [**.***.***.***] * ** ms ** ms ** ms **.***.**.** * ** ms ** ms ** ms ararat.hostdns.name [***.***.***.***]Trace complete.C:\\Users\\Daria> |
| Answer: |
this is not true your ip ***.***.***.*** what you configured in the panel ilina website? |
| Question: |
I mean? Don`t understand what you mean...will Tell the story: originally the site was on the cheapest tariff. Then we decided to tie an online payment, we needed an ssl certificate. We bought a certificate and switched to a tariff with a dedicated ip. We did that in the settings https://*.*. For some time the website worked - then the owner of the site decided that it all together \"somehow expensive\". And we are back on the cheapest fare and refused online payment. Then he decided to return to our old hosting. Yesterday again decided to get back to you. I copied the DNS on your domain. Here is a screenshot of DNS https://*.*/**** Maybe with the delegation of a domain is something? |
| Answer: |
then everything is clear. the ip where the website was already taken. you now have a new ip it takes time for the DNS updates. do not go for a few hours. |
| Question: |
OK, thank you. |
| Answer: |
ok |
| Question: |
Not yet earned... |
| Answer: |
please Do a trace to Your domain: start - run - enter cmd - in the black window enter tracert YOUR DOMAIN - after click to highlight - making enter - skopirovat here in the ticket
If You are experiencing zatrudina, view instructional videos http://ded**.net/helphost/tracert.htm |
| Question: |
Microsoft Windows [Version *.*.****](c) Corporation Microsoft (Microsoft Corporation), ****. All rights reserved.C:\\Users\\Daria>tracert medovidom.Gerasimovka route to medovidom.ru [***.***.***.***]the maximum number of jumps **: * * ms * ms * ms ***.***.*.* * * ms * ms * ms **-***-**-*.broadband.corbina.ru [**.***.**.*] * * * * Timed out for the request. * * ms * ms * ms **.***.**.* * ** ms ** ms ** ms mx**.Amsterdam.gldn.net [**.***.***.***] * ** ms *** ms *** ms amsix.as****.net [**.***.***.***] * ** ms ** ms ** ms **.***.**.** * ** ms ** ms ** ms large.alieldus.com [***.***.***.***]Trace complete.C:\\Users\\Daria> |
| Answer: |
the request sent to the administrator. |
| Answer: |
tell me, you ustanovili certificate? |
| Question: |
You helped us to install it. |
| Answer: |
provide the certification, we ustnovit |
| Question: |
You helped us to install it. |
| Answer: |
provide the certificate, install |
| Question: |
No need... we needed him only for online payment - we had to give up. |
| Answer: |
then you have to disable https on the site. TK. you are ustanovili certificate to use https, and you can not see the error |
| Question: |
OOO... Thanks, earned! |
| Answer: |
ok |
