| Question: |
Good evening!Today, faced with a new problem. Was made mail exclusively for its database of subscribers who have voluntarily subscribed to receive news and newsletters from our store. Just was sent about 3800 emails.Such mailings have come regularly, about once every 1-2 weeks.But the letters to the recipients on mail.ru not been delivered and you got in the spam filter, so all the letters were returned to us.It`s never happened before.You can properly configure my mail server so the emails came? Including to install and configure DKIM?Thank you. |
| Answer: |
Hello send a test palmo on mail-tester.com and provide the link to napravicu |
| Question: |
https://www.mail-tester.com/web-i2ArtN |
| Answer: |
the request sent to the administrator. |
| Answer: |
half an hour later send another test |
| Answer: |
tell me, how you so what you have, and domain www.babystores.com.ua and babystores.com.ua ? how did you added the domain babystores.com.ua in the panel? www.babystores.com.ua this is not domain a , you have babystores.com.ua |
| Answer: |
https://www.mail-tester.com/web-UE8L8A |
| Question: |
Yes, I did, but I didn`t create domains in ispmanager, I set the domain manually, maybe somewhere in the config is not spelled right, in the bar they caught up.Yes, I understand that the domain babystores.com.ua and the www subdomain. At leisure rummage :)Tell your mail server:Your IP address 138.201.230.155 is associated with the domain static.155.230.201.138.clients.your-server.de.However, Your message will appear as sent from the vps.babystores.com.ua.It is possible to change that instead static.155.230.201.138.clients.your-server.de. was vps.babystores.com.ua or not? |
| Answer: |
I mean not created? who created it? DNS oenorama to update |
| Question: |
Thank you very much for the help! |
| Answer: |
Since the issue has been resolved, we are closing this ticket. In case, in Your opinion, an unsatisfactory answer, You can always create a new one or reopen this ticket with my answer. |
