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Question: Hello Подскажите1) can not go to control panel Сpanel, C than can be connected?
Answer:

Hello. Describe the problem in detail please

Answer:


please Do a trace to Your domain: start - run - enter cmd - in the black window enter tracert YOUR DOMAIN - after click to highlight - making enter - skopirovat here in the ticket

If You are experiencing zatrudina, view instructional videos http://ded07.net/helphost/tracert.htm

Question: now send! Now generally I can not go to sites grunted, by themselves or oneshoper.com and present-love.com! Maybe I did something wrong in filezilla?
Answer:

need to trace, show trace, and soobshaet ip with which you did it.

Question: Microsoft Windows [Version 6.3.9600](c) Corporation Microsoft (Microsoft Corporation), 2013. All rights reserved.C:\\Users\\Denis>tracert oneshoper.contrastive route to oneshoper.com [185.47.54.96]with the maximum number of jumps 30: 1 1 ms 1 ms 1 ms 192.168.0.1 2 2 ms 3 ms 1 ms 10.65.63.217 3 3 ms 3 ms 4 ms 86.110.173.49 4 2 ms 3 ms 2 ms Core-Len-Vlan8-30G.spark-rostov.ru [86.110.173.26] 5 2 ms 2 ms 2 ms Core-Center-Vlan5-40G.spark-rostov.ru [86.110.173.21] 6 2 ms 3 ms 2 ms RND-Core-IX-vlan11.electro-com.ru [86.110.173.9] 7 1 ms 1 ms 1 ms rnd-nat05-eth1-down.spark.ttk.ru [86.110.185.87] 8 2 ms 1 ms 1 ms rnd-ix-jmx480-ae1-65.spark.ttk.ru [93.189.12.34] 9 2 ms 2 ms 2 ms rdn06rb.transtelecom.net [188.43.23.226] 10 * * * timed out for the request. 11 62 ms 62 ms 68 ms de-cix1.RT.ACT.FKT.DE.retn.net [80.81.192.73] 12 100 ms 100 ms 99 ms ae2-6.RT.KM.SPB.RU.retn.net [87.245.233.173] 13 73 ms 64 ms 65 ms GW-ComforTel.retn.net [87.245.252.179] 14 63 ms 63 ms 63 ms 85-143-184-42.customer.comfortel.pro [85.143.184.42] 15 * * * timed out for the request. 16 * * * timed out for the request. 17 * * * timed out for the request. 18 * * * timed out for the request. 19 * * * timed out for the request. 20 * * * timed out for the request. 21 * * * timed out for the request. 22 * * * timed out for the request. 23 * * * timed out for the request. 24 * * * timed out for the request. 25 * * * timed out for the request. 26 * * * timed out for the request. 27 * * * timed out for the request. 28 * * * timed out for the request. 29 * * * timed out for the request. 30 * * * timed out for the request.
Answer:

you blocks your Internet provider.

customer.comfortel.pro

Question: On present-love.com to send a traceroute? What to do now, nakakih basis they block something, podskagite pzhlsta?
Answer:

unfortunately we do not know what osnovanii. now we`ll show your Transervice in our data center. it is possible that the prompt

 

Question: Tracing route to present-love.com [185.47.54.96]with the maximum number of jumps 30: 1 1 ms 3 ms 1 ms 192.168.0.1 2 2 ms 1 ms 1 ms 10.65.63.217 3 2 ms 2 ms 2 ms 86.110.173.49 4 2 ms 2 ms 2 ms Core-Len-Vlan8-30G.spark-rostov.ru [86.110.173.26] 2 5 ms 4 ms 5 ms Core-Center-Vlan5-40G.spark-rostov.ru [86.110.173.21] 6 * * * timed out for the request. 7 2 ms 1 ms 1 ms rnd-nat05-eth1-down.spark.ttk.ru [86.110.185.87] 8 4 ms 1 ms 1 ms rnd-ix-jmx480-ae1-65.spark.ttk.ru [93.189.12.34] 9 2 ms 2 ms 2 ms rdn06rb.transtelecom.net [188.43.23.226] 10 * * * timed out for the request. 11 63 ms 62 ms 62 ms de-cix1.RT.ACT.FKT.DE.retn.net [80.81.192.73] 12 100 ms 100 ms 100 ms ae2-6.RT.KM.SPB.RU.retn.net [87.245.233.173] 13 63 ms 63 ms 63 ms GW-ComforTel.retn.net [87.245.252.179] 14 63 ms 64 ms 63 ms 85-143-184-42.customer.comfortel.pro [85.143.184.42] 15 * * * timed out for the request. 16 * * * timed out for the request. 17 * * * timed out for the request. 18 * * * timed out for the request. 19 * * * timed out for the request. 20 * * * timed out for the request. 21 * * * timed out for the request. 22 * * * timed out for the request.
Answer:

can selectresource to 185.47.54.91 ?

Question: I wasn`t doing anything, I just poured another landing in filezilla on oneshoper all and then some house went, Present-love cover cpanel became inaccessible, and now oneshoper covered!
Question: I might do!
Answer:

your website work fine

Question: C:\\Users\\Denis>185.47.54.91 tracert Tracing route to 185.47.54.91 with the maximum number of jumps 30 1 1 ms 1 ms 1 ms 192.168.0.1 2 2 ms 2 ms 1 ms 10.65.63.217 3 2 ms 2 ms 2 ms 86.110.173.49 4 4 ms 2 ms 2 ms 172.25.255.121 5 2 ms 6 ms 2 ms RND-Core-IX-vlan11.electro-com.ru [86.110.173.9] 6 4 ms 1 ms 1 ms rnd-nat05-eth1-down.spark.ttk.ru [86.110.185.87] 7 2 ms 1 ms 4 ms rnd-ix-jmx480-ae1-65.spark.ttk.ru [93.189.12.34] 8 6 ms 2 ms 2 ms rdn06rb.transtelecom.net [188.43.23.226] 9 * * * timed out for the request. 10 63 ms 63 ms 62 ms de-cix1.RT.ACT.FKT.DE.retn.net [80.81.192.73] 11 99 ms 101 ms 99 ms ae2-6.RT.KM.SPB.RU.retn.net [87.245.233.173] 12 63 ms 63 ms 63 ms GW-ComforTel.retn.net [87.245.252.179] 13 63 ms 63 ms 63 ms 85-143-184-42.customer.comfortel.pro [85.143.184.42] 14 * * * timed out for the request. 15 * * * timed out for the request. 16 * * * timed out for the request. 17 * * * timed out for the request. 18 * * * timed out for the request. 19 * * * timed out for the request. 20 * * * timed out for the request. 21 * * * timed out for the request. 22 * * * timed out for the request. 23 * * * timed out for the request. 24 * * * timed out for the request. 25 * * * timed out for the request.
Answer:

ok/ data peredani in the data center

 

Question: sites work normally? and what could be the reason why I can`t go to them?
Answer:

 

the websites are up and running

you can check their availability on the service http://ping-admin.ru

Question: nothing do not understand then, the tablet does not comes not on one, computer does not come with phone oneshoper.com I went in, and about present-love.com writes that there is on the server(
Answer:

who is your Internet provider?

Question: TTK (SPARC) to call to talk to them???
Answer:

Yes, try it. us data center has not yet responded. but it looks like an accident at the comfortel.pro

Question: http://comfortel.pro/ who the hell is such I one of them??? This is what my provider, my http://www.spark-com.ru/
Answer:

this is some kind of operator. perhaps they have problems on the line

specify 185.47.54.207 you available?

Question: Go to that IP? Or the provider to clarify?
Answer:


please Check now.

Question: Not((( Not able to access sitepreview while waiting for the response from the website 185.47.54.207.Try the following:Check the connection to the Internet.Check the settings of the proxy server and firewall.Run the network diagnostics in Windows
Question: Now tried to come out with a tablet i.e. not Wi-fi your full-time operator, and c of the other sets in Cpanel and oneshoper present-love is not found on the server writes, although I did not change it( I couldn`t crack my or kokernot, I don`t know what to think!
Question: Now tried to come out with a tablet i.e. not Wi-fi your full-time operator, and c of the other sets in Cpanel and oneshoper present-love is not found on the server writes, although I did not change it( I couldn`t crack my or kokernot, I don`t know what to think!
Answer:

once again, please do a trace to the domain

Question: Tracing route to oneshoper.com [185.47.54.96]with the maximum number of jumps 30: 1 1 ms 1 ms 1 ms 192.168.0.1 2 5 ms 2 ms 1 ms 10.65.63.217 3 2 ms 3 ms 2 ms 86.110.173.49 4 8 ms 2 ms 13 ms Core-Len-Vlan8-30G.spark-rostov.ru [86.110.173.26] 5 4 ms 5 ms 2 ms Core-Center-Vlan5-40G.spark-rostov.ru [86.110.173.21] 2 6 ms 4 ms 2 ms RND-Core-IX-vlan11.electro-com.ru [86.110.173.9] 7 1 ms 1 ms 1 ms rnd-nat05-eth1-down.spark.ttk.ru [86.110.185.87] 8 2 ms 1 ms 4 ms rnd-ix-jmx480-ae1-65.spark.ttk.ru [93.189.12.34] 9 2 ms 3 ms 2 ms rdn06rb.transtelecom.net [188.43.23.226] 10 * * * timed out for the request. 11 63 ms 63 ms 63 ms de-cix1.RT.ACT.FKT.DE.retn.net [80.81.192.73] 12 101 ms 100 ms 100 ms ae2-6.RT.KM.SPB.RU.retn.net [87.245.233.173] 13 65 ms 63 ms 63 ms GW-ComforTel.retn.net [87.245.252.179] 14 63 ms 63 ms 64 ms 85-143-184-42.customer.comfortel.pro [85.143.184.42] 15 * * * timed out for the request. 16
Question: C:\\Users\\Denis>tracert present-love.contrastive route to present-love.com [185.47.54.96]with the maximum number of jumps 30: 1 3 ms 2 ms 1 ms 192.168.0.1 2 2 ms 3 ms 2 ms 10.65.63.217 3 3 ms 2 ms 5 ms 86.110.173.49 4 5 ms 2 ms 2 ms Core-Len-Vlan8-30G.spark-rostov.ru [86.110.173.26] 5 2 ms 2 ms 2 ms Core-Center-Vlan5-40G.spark-rostov.ru [86.110.173.21] 6 3 ms 2 ms 2 ms RND-Core-IX-vlan11.electro-com.ru [86.110.173.9] 7 1 ms 1 ms 1 ms rnd-nat05-eth1-down.spark.ttk.ru [86.110.185.87] 8 27 ms 2 ms 2 ms rnd-ix-jmx480-ae1-65.spark.ttk.ru [93.189.12.34] 9 2 ms 3 ms 2 ms rdn06rb.transtelecom.net [188.43.23.226] 10 * * * timed out for the request. 11 64 ms 63 ms 78 ms de-cix1.RT.ACT.FKT.DE.retn.net [80.81.192.73] 12 102 ms 100 ms 99 ms ae2-6.RT.KM.SPB.RU.retn.net [87.245.233.173] 13 64 ms 67 ms 64 ms GW-ComforTel.retn.net [87.245.252.179] 14 63 ms 64 ms 63 ms 85-143-184-42.customer.comfortel.pro [85.143.184.42] 15 * * * timed out for the request. 16 * * * timed out for the request. 17 * * * timed out for the request. 18 * * * timed out for the request. 19 * * * timed out for the request. 20 * * * timed out for the request. 21 * * * timed out for the request. 22 * * * timed out for the request. 23 * * * timed out for the request. 24 * * * timed out for the request. 25 * * * timed out for the request. 26 * * * timed out for the request. 27 * * * timed out for the request. 28
Answer:

sapra transferred to the data center. we were informed that they have a problem with routing

Question: At TTK turns out the problem???
Answer:

Yes, they promised to solve in the near future

Question: I`ll wait then, thank you! Tell And FTP You not advise? And then I did something with present-love namudrili, and why it writes that there is on the server(
Answer:

but you have no access at all now.

Question: Whatever you do, tell me or this is not for You?
Answer:

now, not to us. need to do soon

Question: Tell me if FTp how to do it or not to You?
Question: The provider said that they do not, ask host)) And say try to move on http://185.47.54.91/ and shoper.com with other providers and does not go! Although I have all the moves! Don`t know the magic live!
Answer:

I do not understand You, so Yeon moves or is transferred?

Question: With the tablet with their TTK is not transferred, and when turned off and try using MTS then goes!
Question: SORRY!If you are the owner of this website, please contact your hosting provider: [email protected] is possible you have reached this page because:The IP address has changed.The IP address for this domain may have changed recently. Check your DNS settings to verify that the domain is set up correctly. It may take 8-24 hours for DNS changes to propagate. It may be possible to restore access to this site by following these instructions for clearing your dns cache.There has been a server misconfiguration.You must verify that your hosting provider has the correct IP address configured for your Apache settings and DNS records. A restart of Apache may be required for new settings to take affect.The site may have moved to a different server.The URL for this domain may have changed or the hosting provider may have moved the account to a different server.cPanel, Inc.Copyright © 2016 cPanel, Inc.
Question: this is me on Сpanel (http://185.47.54.91) c phone trying to go with Another provider
Answer:

make amps. traceroute to IP address:

185.47.54.92

Question: C:\\Users\\Denis>185.47.54.92 tracert Tracing route to 185.47.54.92 with the maximum number of jumps 30 1 1 ms 1 ms 1 ms 192.168.0.1 2 2 ms 1 ms 1 ms 10.65.63.217 3 2 ms 2 ms 2 ms 86.110.173.49 4 3 ms 4 ms 3 ms 172.25.255.121 5 2 ms 2 ms 2 ms RND-Core-IX-vlan11.electro-com.ru [86.110.173.9] 6 2 ms 2 ms 2 ms rnd-nat05-eth1-down.spark.ttk.ru [86.110.185.87] 7 3 ms 1 ms 2 ms rnd-ix-jmx480-ae1-65.spark.ttk.ru [93.189.12.34] 8 2 ms 2 ms 3 ms rdn06rb.transtelecom.net [188.43.23.226] 9 * * * timed out for the request. 10 65 ms 62 ms 63 ms de-cix1.RT.ACT.FKT.DE.retn.net [80.81.192.73] 11 103 ms 102 ms 103 ms ae0-14.RT.KM.SPB.RU.retn.net [87.245.232.249] 12 64 ms 64 ms 65 ms GW-ComforTel.retn.net [87.245.252.179] 13 64 ms 64 ms 65 ms 85-143-184-42.customer.comfortel.pro [85.143.184.42] 14 * * * timed out for the request. 15 * * * timed out for the request. 16 * * * timed out for the request. 17 * *
Question: I`m gone! then I`ll wait, I hope tomorrow everything will become clear! Thank you!
Answer:

OK

Question: Hello! Today also I can`t check in control panel, not on the sites! What do I do?
Answer:

you Can take you transfer to another server. 

Question: What? It`s free, the conditions remain the same?
Answer:

of Course. We have servers in different data centers. We will take you to the European data center

Question: I have a question it supports CRON and MySQL?
Answer:

Who maintains? The server is absolutely the same. You only have DNS changes

Question: let`s go! Anything from me is required?
Question: Time long?
Answer:

you need to change the DNS of domains that were not registered  with us. along with the change of DNS it takes a few hours

Question: Well! Await further instructions!
Answer:

We will report when finished

Answer:

We will report when finished

Question: OK!
Question: Tell me at what stage the work?
Answer:

please Wait.

Question: Now check everything works, can I continue working or should I expect?
Answer:


please Do a trace to Your domain: start - run - enter cmd - in the black window enter tracert YOUR DOMAIN - after click to highlight - making enter - skopirovat here in the ticket

If You are experiencing zatrudina, view instructional videos http://ded07.net/helphost/tracert.htm

Answer:

please Do a trace to Your domain: start - run - enter cmd - in the black window enter tracert YOUR DOMAIN - after click to highlight - making enter - skopirovat here in the ticket

If You are experiencing zatrudina, view instructional videos http://ded07.net/helphost/tracert.htm

Question: C:\\Users\\Denis>tracert oneshoper.contrastive route to oneshoper.com [185.47.54.96]with the maximum number of jumps 30: 1 1 ms 1 ms 192.168.0.1 2 11 ms 2 ms 1 ms 4 ms 10.65.63.217 3 2 ms 2 ms 2 ms 86.110.173.49 4 4 ms 3 ms 3 ms Core-Len-Vlan8-30G.spark-rostov.ru [86.110.173.26] 5 5 ms 3 ms 3 ms Core-Center-Vlan5-40G.spark-rostov.ru [86.110.173.21] 6 2 ms 2 ms 2 ms RND-Core-IX-vlan11.electro-com.ru [86.110.173.9] 7 2 ms 2 ms 1 ms rnd-nat05-eth1-down.spark.ttk.ru [86.110.185.87] 8 2 ms 2 ms 1 ms rnd-ix-jmx480-ae1-65.spark.ttk.ru [93.189.12.34] 9 2 ms 2 ms 2 ms rdn06rb.transtelecom.net [188.43.23.226] 10 * * * timed out for the request. 11 62 ms 63 ms 63 ms de-cix1.RT.ACT.FKT.DE.retn.net [80.81.192.73] 12 100 ms 100 ms 100 ms ae2-6.RT.KM.SPB.RU.retn.net [87.245.233.173] 13 63 ms 63 ms 69 ms GW-ComforTel.retn.net [87.245.252.179] 14 63 ms 64 ms 63 ms 85-143-184-42.customer.comfortel.pro [85.143.184.42] 15 63 ms 63 ms 63 ms 185.47.54.96 the Trace was completed.
Question: C:\\Users\\Denis>185.47.54.91 tracert Tracing route to 185.47.54.91 with the maximum number of jumps 30 1 1 ms 1 ms 1 ms 192.168.0.1 2 2 ms 2 ms 1 ms 10.65.63.217 3 4 ms 2 ms 2 ms 86.110.173.49 8 4 ms 3 ms 2 ms 172.25.255.121 5 5 ms 2 ms 3 ms RND-Core-IX-vlan11.electro-com.ru [86.110.173.9] 6 2 ms 1 ms 1 ms rnd-nat05-eth1-down.spark.ttk.ru [86.110.185.87] 7 2 ms 1 ms 1 ms rnd-ix-jmx480-ae1-65.spark.ttk.ru [93.189.12.34] 8 2 ms 2 ms 2 ms rdn06rb.transtelecom.net [188.43.23.226] 9 * * * timed out for the request. 10 63 ms 66 ms 62 ms de-cix1.RT.ACT.FKT.DE.retn.net [80.81.192.73] 11 100 ms 99 ms 99 ms ae2-6.RT.KM.SPB.RU.retn.net [87.245.233.173] 12 63 ms 64 ms 63 ms GW-ComforTel.retn.net [87.245.252.179] 13 63 ms 63 ms 63 ms 85-143-184-42.customer.comfortel.pro [85.143.184.42] 14 64 ms 65 ms 63 ms 185.47.54.91 the Trace was completed.
Answer:


ok

Answer:

You are working from the old server, transfer is not yet completed, if You have the sites already available, then the connection You have already recovered.

the Transfer will finish or You want to stay on the old server?

Question: Let`s stay on the old, if once again, you have to move of course! So, and the reason for that was, in a data center?
Answer:

not quite, in the route.


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