| Question: |
good day please tell me why in the test mode, the message came in the mail and now don`t come and how to fix it?and do you have some sort of mobile communications and it is not very handy with a computer it is not always at hand and the questions need to be addressed urgently |
| Answer: |
Hello describe the problem in more detail.
of Those.support works via ticket system, as the administrator needs to see the problem rather than hear about it
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| Question: |
I like the details you describe it? me write a poem on the theme does not come notice in the mail about ordering on the website and you have not answered the second question or should I just go to the office I`m not very friendly with the computer and you will spite not understandable words and phrases |
| Answer: |
let on which box and how do you send mail |
| Question: |
when ordering on the website http://bigtorg.com.ua I had a mail order [email protected] in the test period, this function was working now no |
| Answer: |
mail blocks mail.ru
2016-10-06 12:57:13 cwd=/var/spool/exim 3 args: /usr/sbin/exim -Mc 1bs5QP-000GSz-32
2016-10-06 12:57:13 1bs5QP-000GSz-32 SMTP connection outbound 1475747833 1bs5QP-000GSz-32 bigtorg.com.ua [email protected]
2016-10-06 12:57:13 1bs5QP-000GSz-32 ** [email protected] R=lookuphost T=remote_smtp H=mxs.mail.ru [217.69.139.150] X=TLSv1.2:AES256-GCM-SHA384:256 CV=yes: SMTP error from remote mail server after DATA: 550 Try again later (141.101.128.114). Please contact [email protected].
2016-10-06 12:57:13 cwd=/var/spool/exim 7 args: /usr/sbin/exim -t-oem -oi-f <> -E1bs5QP-000GSz-32
2016-10-06 12:57:13 1bs5QP-000GTK-Md <= <> R=1bs5QP-000GSz-32 U=mailnull P=local S=8139 T=\"Mail delivery failed: returning message to sender\" for [email protected]
2016-10-06 12:57:13 1bs5QP-000GSz-32 Completed
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| Question: |
who is blocking and why? and what`s with the hieroglyphics ? |
| Question: |
why and when was the trial period everything worked and now blocks? |
| Answer: |
test perod no malaysiaonline to the problem has not. you locks the mail server mail.ru try to send not on mail.ru |
| Question: |
so the notices don`t come not only to me but also customers are already 3 orders not received notices with different postal addresses |
| Question: |
on mail.ru, gmail.ru, i.ua |
| Answer: |
call boxes please do not mail.ru, gmail.ru, i.ua and specific mailboxes |
| Question: |
[email protected], [email protected] |
| Question: |
and just processed the order manually pulled the data of a completely different person and users are unable to issue button to issue the order does not work |
| Answer: |
box [email protected] mail delivered successfully.
2016-10-06 12:57:12 cwd=/var/spool/exim 3 args: /usr/sbin/exim -Mc 1bs5QO-000GSX-Sy
2016-10-06 12:57:12 1bs5QO-000GSX-Sy SMTP connection outbound 1475747832 1bs5QO-000GSX-Sy bigtorg.com.ua [email protected]
2016-10-06 12:57:13 1bs5QO-000GSX-Sy => [email protected] R=lookuphost T=remote_smtp H=gmail-smtp-in.l.google.com [74.125.133.26] X=TLSv1.2:ECDHE-RSA-AES128-GCM-SHA256:128 CV=yes C=\"250 2.0.0 OK 1475747833 h206si16786612wmf.32 - gsmtp\"
2016-10-06 12:57:13 1bs5QO-000GSX-Sy Completed |
| Question: |
I`m sorry please tell me what to do. what would come of the notice on the mail order [email protected] |
| Answer: |
we wrote in mail.ru about your problem |
| Question: |
you will write me the solution or I some time have to wait for a response from mail.ru |
| Answer: |
can`t say how fast they will respond, just after some time, check your mail. |
