| Question: |
Hello, taksal a new package with a dedicated IP. Confirmation of order received. The site is currently not opening. The domain is registered by another operator. What changes I need to make to the website become available again?With best regards, Sergey |
| Answer: |
Hello site work your dedicated ip 141.101.128.118 |
| Question: |
you are right, if I type in the address www.sctc.eu leave a message that the IP address change the site is not displayed:The IP address has changed.The IP address for this domain may have changed recently. Check your DNS settings to verify that the domain is set up correctly. It may take 8-24 hours for DNS changes to propagate. It may be possible to restore access to this site by following these instructions for clearing your dns cache. |
| Answer: |
please Do a trace to Your domain: start - run - enter cmd - in the black window enter tracert YOUR DOMAIN - after click to highlight - making enter - skopirovat here in the ticket
If You are experiencing zatrudina, view instructional videos http://ded07.net/helphost/tracert.htm |
| Question: |
where, windows 10 -run ? |
| Answer: |
Search the Internet help. |
| Question: |
and it is impossible to do adequately, and do not run. for several months the only problems with you and the constant throwing problems. impudent about it. |
| Question: |
it`s amazing how much you hate your customers. The devil beguiled me to contact you. |
| Answer: |
can You show the screenshot what you see? screenshot can download to piccy.info |
| Question: |
C:\\Users\\serge>tracert www.sctc.euTracing route to sctc.eu [141.101.128.116]over a maximum of 30 hops: 1 4 ms 4 ms 4 ms HBPL [192.168.10.1] 2 * 8 ms 8 ms 178-248-142-254.nrv.up.ee [178.248.142.254] 3 6 ms 8 ms 9 ms 80-66-247-206.kj.up.ee [80.66.247.206] 4 7 ms 6 ms 6 ms 105.127.235.80.sta.estpak.ee [80.235.127.105] 5 6 ms 6 ms 6 ms jhv-sr3-3-1-2.ee.estpak.ee [213.180.10.41] 6 9 ms 11 ms 9 ms kjj-bb3-ae-2-0.ee.estpak.ee [194.126.123.0] 7 10 ms 11 ms 10 ms tln-b3-link.telia.net [62.115.34.133] 8 21 ms 17 ms 16 ms s-bb3-link.telia.net [213.155.131.222] 9 34 ms 31 ms 33 ms hbg-bb1-link.telia.net [213.155.130.9] 10 46 ms 47 ms 47 ms prag-bb1-link.telia.net [62.115.113.131] 11 54 ms 53 ms 52 ms bpt-b4-link.telia.net [80.91.247.61] 12 55 ms 52 ms 53 ms pantel-ic-151985-bpt-b4.c.telia.net [213.248.73.214] 13 58 ms 62 ms 58 ms 31.210.11.37 14 101 ms 92 ms 97 ms 31.210.11.38 15 * 60 ms 61 ms adme6.alieldus.com [141.101.128.116]Trace complete. |
| Question: |
http://i.piccy.info/i9/866392e1e2ff2b909b1e414e902ba4ba/1476642631/97884/1080312/Capture.jpg |
| Answer: |
you have not yet obnubilate DNS. your dedicated ip 141.101.128.118 all new visitors see the website |
| Question: |
I need somewhere to register the domain name owner? I wrote it in there next to ns1.hosthp.net and ns2.hosthp.net |
| Answer: |
no, You don`t need to do, just need to wait a bit until you cleared the DNS cache of Your ISP. |
| Answer: |
Sorry, I didn`t mean to insult you. Thank you for your response. |
| Question: |
ok. thanks, I`ll wait. |
| Answer: |
thank you for contacting the technical support |
