| Question: |
Gone are all the files in the folder of the domain - el-com54.EN.What was it?Do you have backups? |
| Answer: |
Hello the file has not disappeared. this website is infected and sending spam. let ip with which You will clean and we will open dsetup |
| Question: |
5.44.169.36 |
| Answer: |
open access |
| Answer: |
the report el-com54.ru/AI-BOLIT-REPORT-__-19844-24-10-2016_13-28.htm |
| Question: |
All fixed. |
| Answer: |
ok
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| Question: |
Once again, no file is your antivirusnik bans site? or what`s the deal, I uploaded a new WordPress, downloaded from the official site, all excess removed and checked antivirusnika on the local computer. |
| Answer: |
where do you see that you have no files? |
| Question: |
In cPenelи file Manager |
| Answer: |
in which folder? |
| Answer: |
how do you get them pumped? as installed? |
| Question: |
I now have a different IP 37.192.140.25 |
| Answer: |
you have now full access . blocking ip not because you all udalili |
| Question: |
public_html/el-com54.EN - Downloaded the archive and unpacked in cPenelи -> file Manager |
| Question: |
Theoretically, this could happen, but then in the public_html folder was a file wp-config.php one it was but after a while and he was gone. I`m just hopelessly watched what will happen next, and the button is not pressed. It (the file wp-config.php) I could not remove 100%. |
| Answer: |
this file was empty and was removed to not interfere with You we recommend also to change the passwords
To change the password in cPanel, You need to authorize it and through the Change password. To change the password of the billing system, use the Profile.
Please set complex passwords with numbers and upper case letters.
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