| Question: |
Hello the site does not work and mail |
| Answer: |
please Do a trace to Your domain: start - run - enter cmd - in the black window enter tracert YOUR DOMAIN - after click to highlight - making enter - skopirovat here in the ticket
If You are experiencing zatrudina, view instructional videos http://ded07.net/helphost/tracert.htm |
| Question: |
C:\\Users\\Alex>tracert prochan.com.afrassiabi route to prochan.com.ua [212.86.107.39]with the maximum number of jumps 30: 1 <1 MS 1 ms <1 MS 192.168.0.1 2 2 ms 1 ms 1 ms ll-225.228.170.83.zp.sovam.net.ua [83.170.230.225] 3 * * * timed out for the request. 4 16 ms 14 ms 14 ms 193.41.62.205 5 21 ms 23 ms 22 ms 81-23-25-193-vpn.gprs.kyivstar.net [81.23.25.193] 6 16 ms 16 ms 16 ms 193.41.62.214 7 14 ms 14 ms 14 ms 88.81.242.253 8 58 ms 16 ms 16 ms 88.81.242.254 9 14 ms 14 ms 14 ms pitline.downstreams.itcons.net.ua [109.68.43.6] 10 22 ms 22 ms 24 ms pitline-gw1-10g.ukrnames.com [195.64.154.246] 11 23 ms 27 ms 23 ms pitline-gw1-10g.ukrnames.com [195.64.154.245] 12 * * * timed out for the request. 13 * * * timed out for the request. 14 * * * timed out for the request. 15 * * * timed out for the request. 16 * * * timed out for the request. 17 * * * timed out for the request. 18 * * * timed out for the request. 19 * * * timed out for the request. 20 * * * timed out for the request. 21 * * * timed out for the request. 22 * * * timed out for the request. 23 * * * timed out for the request. 24 * * * timed out for the request. 25 * * * timed out for the request. 26 * * * timed out for the request. 27 * * * timed out for the request. 28 * * * timed out for the request. 29 * * * timed out for the request. 30 * * * timed out for the request.Trace complete.C:\\Users\\Alex> |
| Answer: |
according to the trace: prochan.com.ua [212.86.107.39] DNS you have not updated. |
| Question: |
what is it? how to update? |
| Answer: |
the domain DNS to our servers. As you have sent the domain and how long ago did you change DNS? |
| Question: |
I apologize for my necompletat.I don`t know what is DNS how he directed and how to change it |
| Answer: |
send a DNS domain to the correct server where the website files. specifies the DNS at the domain Registrar where you registered. You changed them? |
| Question: |
no nothing has changed |
| Answer: |
You have prescribed in the hosts file for this domain? |
| Question: |
no domain prochan.com.ua |
| Answer: |
Domain directed to this IP < / span>212.86.107.39 on our server. Specify where it should be sent? |
| Answer: |
ie. mail ... not from our server as the site itself. |
| Question: |
but we do not perenosil the mailbox associated and the site was on your server! |
| Answer: |
what ip did you trace? |
| Question: |
83.170.230.226 |
| Question: |
you write from another IP |
| Answer: |
You specify the ip slalom spam csf.deny: 83.170.230.226 # lfd: 83.170.230.226 (UA/Ukraine/ll-226.228.170.83.zp.... .net.ua) AUTHRELAY limit exceeded - Mon Oct 24 13:41:11 2016 |
| Question: |
more chto to do with this? how could he take? |
| Answer: |
You need utochnyat whoever is sent with the ip 83.170.230.226/ whose is this ip? what kind of distribution it was conducted? |
| Question: |
the Manager did mailings to customer base |
| Answer: |
inform him that the limit distribution of 100 messages per hour |
| Question: |
occasio |
| Answer: |
ok
|
| Question: |
Hello mailboxes experiments not available |
| Answer: |
please Wait. |
| Answer: |
please Check now.
|
| Question: |
Earned thank you! |
| Answer: |
ok |
