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Question: Hello.We had delegated domain (neformalno.ru) on your hosting. Worked mail (@neformalno.ru)we Recently peredelyvali it to the Tilde (made there website).And mail have stopped working.Please tell me how to fix it? That is how to make so that mail is worked in the delegation of a domain is the Tilde?Thank you.
Answer:

Hello.

Check amps. what is the \"Tilde \"

Question: Tilda.cc — website Builder. There we made a website and tied it to our domain.
Answer:

what would the mail worked with our server you must stand our DNS

Question: Returned to your DNS:1) the FTP type And value 138.201.57.852) @ type A value 138.201.57.85 Right?The problem must be solved immediately or need some time?
Answer:

no, the A record and ns record, you need to specify

Question: I tried to change these two entries with \"NS\", and gave me the error: \"the Address record for the host `138.201.57.85` is not found in the current zone. Add the required entry or enter the absolute value\".Tell me, what value should I specify?
Answer:

please Wait.

Answer:

NS records

ns1.hostven02.ru
 ns2.hostven02.ru

Question: Gives the same error:\"the Address record for the host `ns1.hostven02.ru` is not found in the current zone. Add the required entry or enter the absolute value\".Same for ns2.It might be the value of the field \"host\"? What value should be specified? Now the \"@\".
Answer:

utochnyat your Registrar the cause of the error because the domain is an these zones

dig neformalno.ru @ns1.hostven02.ru

; <<>> DiG 9.8.2rc1-RedHat-9.8.2-0.47.rc1.el6_8.1 <<>> neformalno.ru @ns1.hostven02.ru
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 38110
;; flags: qr aa rd; QUERY: 1, ANSWER: 1, AUTHORITY: 2, ADDITIONAL: 2
;; WARNING: recursion requested but not available

;; QUESTION SECTION:
;neformalno.ru. IN A

;; ANSWER SECTION:
neformalno.ru. 14400 IN A 138.201.57.85

;; AUTHORITY SECTION:
neformalno.ru. 86400 IN NS ns1.hostven02.ru.
neformalno.ru. 86400 IN NS ns2.hostven02.ru.

;; ADDITIONAL SECTION:
ns1.hostven02.ru. 14400 IN A 138.201.57.85
ns2.hostven02.ru. 14400 IN A 138.201.57.121

;; Query time: 0 msec
;; SERVER: 138.201.57.85#53(138.201.57.85)
;; WHEN: Wed Oct 26 02:48:29 2016
;; MSG SIZE rcvd: 125

Question: Prescribed of the record. Mail is not working. Although he worked when he was prescribed record type \"A\" with a value of 138.201.57.85. But when the written entry of type \"A\" does not work the delegation of a website to another host.How to make mail work?
Answer:

utochnyat about a specific email in question? which box? as you proverete it work?

Question: [email protected]и other mailboxes @neformalno.getproblem from one box to another. The letter does not go away.Email program gives an error: \"Error from server: the Program \"Mail\" failed to connect to server \"mail.neformalno.ru\" with SSL using the default ports.\"
Answer:

how to send? how to check?

Question: I use Makovsky program \"Mail\". This method has worked before and allowed you to send and receive letters.
Answer:

what nastroiki you use?

Question: What kind of settings are you asking? The mail settings? This account?What you need to know? I don`t understand what you`re asking.
Answer:

we need to know how you`ve set up your program. as indicated in the settings. to use the program you have to enable it, you did? you entered some data, so give them

Question: If you need settings other users whose mail is not working?I have:account Type: Marakes email: [email protected]Сервер incoming mail: mail.neformalno.geautomatiseerde to define and manage account settings — tick statpress IMAP path: INBOXПорт: 143.To use SSL checkbox staatspolizeiamt command \"IDLE\" if the server supports it — checked
Answer:

other users mail works. by kako IPrice you have decided that it is not working? You are on the server alone on the server few easy dozen users, hundreds of boxes, and I give you the number of complaints if not of rabutla mail, but the only complaint from you, so we`re trying to figure out what Will not have themselves set up

if you use ssl, then specify as the server  address coil.dnsline.ru. is the address of the server, it has the certificate , the address  mail.neformalno.ru Ana has a certificate and can not ispolzovatsya for ssl

Question: To prove address \"coil.dnsline.ru\" did not help.Eugene, I`m talking about other users of my mail server. Email linked to the domain \"@neformalno.ru\" there is not just me. We use multiple mailboxes for different users and different purposes, and none of them accepts mail. By the way, to send mail from some devices can.
Answer:

you Specify in the mailer settings POP and port 110

Question: Tell me, using IMAP you can`t fix a broken mail?
Answer:

the Postal service is using POP.

Question: Despite the fact that the created account ROR and prescribed Protocol number \"110\" of the letter still not delivered unfortunately, Your mail cannot be delivered to one or more получателям:[email protected] error from remote mail server after RCPT TO::host neformalno.ru [31.186.102.154]: 554 5.7.1 :Relay access deniedПодскажите, with what may be causing the problem this time?
Answer:

Hello

ip   31.186.102.154
 to us any relation has no, this is not our hosting service. your dampen works not from our server.

Question: Wait, you said that it is enough to configure NS records on your server, which we did.The site is on another hosting and it created a record with the specified ip.How a record can affect mail?Please write the following necessary and sufficient conditions for setting the DNS records for the domain that mail is working correctly. And that is just confusing.Thank you. Really looking forward to the answer!
Answer:

Email works Tortuga where domain is running. If you sent the domain to our server then the mail will work on it.

Question: Is there a possibility to use your mail service, but the site itself, at the same place on another server?!
Answer:

this is not possible. email tied to the domain location.


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