| Question: |
Zdrastvuyte!I wanted to change the current VPS server to a virtual. Can`t change through my office. How is this possible? |
| Answer: |
Hello. Check amps. on which plan You want to change? |
| Question: |
We want a tariff plan Gefest |
| Answer: |
tariff plan changed |
| Answer: |
VPS You no longer need? Poskolku it is still stored. It can be removed? |
| Question: |
Thank you! But after the payment to the virtual hosting site does not open. What could be the problem? |
| Answer: |
please Do a trace to Your domain: start - run - enter cmd - in the black window enter tracert YOUR DOMAIN - after click to highlight - making enter - skopirovat here in the ticket
If You are experiencing zatrudina, view instructional videos http://ded07.net/helphost/tracert.htm |
| Answer: |
please Do a trace to Your domain: start - run - enter cmd - in the black window enter tracert YOUR DOMAIN - after click to highlight - making enter - skopirovat here in the ticket
If You are experiencing zatrudina, view instructional videos http://ded07.net/helphost/tracert.htm |
| Question: |
Not done tracing.Unable to resolve target system name uagyz.com |
| Answer: |
your site is not moved you have changed the rate from vps hosting to transfer. to move from vps to vps need to be activated and until enperienced the website You are paying for the server |
| Question: |
If you completely remove a vps server, the site will work?Is it possible to use the current virtual server does not alpateva vps? |
| Answer: |
your website on a vps server. Do you need him? if Yes , then at the time of perennia hosting, vps pays You |
| Question: |
We don`t need a vps server. Since we paid for shared hosting. And you can move your website on shared hosting and will include it. |
| Answer: |
it will take time. expect |
| Question: |
Okay, and how long should I wait?Thank you! |
| Answer: |
we need time to migrate |
| Answer: |
modify DNS ns1.dnsline.EN:46.29.2.43
ns2.dnsline.EN:46.29.2.44 |
| Question: |
Can`t change DNS:Incorrect host `ns1.dnsline.EN:46.29.2.43`: host does not exist.Incorrect host `ns2.dnsline.EN:46.29.2.44`: host does not exist.can you check? |
| Answer: |
DNM ns1.dnsline.ru
ns2.dnsline.ru |
| Question: |
Thank you |
| Answer: |
ok
|
| Question: |
Yesterday I configured the DNS, but the site still doesn`t work. How much time will it take? |
| Answer: |
please Do a trace to Your domain: start - run - enter cmd - in the black window enter tracert YOUR DOMAIN - after click to highlight - making enter - skopirovat here in the ticket
If You are experiencing zatrudina, view instructional videos http://ded07.net/helphost/tracert.htm |
| Question: |
C:\\Users\\Student.Programmer-ПК>tracert uagyz.comTracing route to uagyz.com [46.29.2.43]over a maximum of 30 hops: 1 * * * Request timed out. 2 * * * Request timed out. 3 * * * Request timed out. 4 * * * Request timed out. 5 * * * Request timed out. 6 * * * Request timed out. 7 * * * Request timed out. 8 * * * Request timed out. 9 * * * Request timed out. 10 * * * Request timed out. 11 * * * Request timed out. 12 * * * Request timed out. 13 * * * Request timed out. 14 * * * Request timed out. 15 * * * Request timed out. 16 * * * Request timed out. 17 * * * Request timed out. 18 * * * Request timed out. 19 * * * Request timed out. 20 * * * Request timed out. 21 * * * Request timed out. 22 * * * Request timed out. 23 * * * Request timed out. 24 * * * Request timed out. 25 * * * Request timed out. 26 * * * Request timed out. 27 * * * Request timed out. 28 * * * Request timed out. 29 * * * Request timed out. 30 * * * Request timed out.Trace complete. |
| Answer: |
make the backtrace to 46.29.2.42 |
| Question: |
Here is the result dressirovki:\\Users\\Student.Programmer-PC>tracert 46.29.2.42 46.29.2.42 Tracing route to over a maximum of 30 hops 1 2 ms 1 ms 1 ms 192.168.43.1 2 * * * Request timed out. 3 64 ms 39 ms 42 ms 172.16.49.97 4 45 ms 51 ms 40 ms 172.16.20.157 5 64 ms 49 ms 46 ms 2-78-44-153.kcell.kz [2.78.44.153] 6 * * 3838 ms 2-78-44-145.kcell.kz [2.78.44.145] 7 * * * Request timed out. 8 82 ms 47 ms 60 ms 46.227.189.37 9 78 ms 92 ms 66 ms 213.33.228.201 10 142 ms 138 ms 126 ms mx01.Amsterdam.gldn.net [79.104.225.148] 11 166 ms 140 ms 152 ms amsix.as6663.net [80.249.208.121] 12 158 ms 158 ms 162 ms 31.210.11.38 13 159 ms 145 ms 139 ms 46.29.2.42 Trace complete. |
| Answer: |
we`ll turn Your website on this ip/ your ISP, Kaito prichny blokiruet 46.29.2.43 |
| Question: |
Now you need to contact the provider who took the domain? |
| Answer: |
what? |
| Question: |
That is, the Hosting provider is blocking? If Yes,how can I solve? |
| Answer: |
have You clarified the question about the lock? |
| Question: |
Here`s their answer:No locks on our part is not possible.If You see the problems with opening the website - You need to contact your ISP provides You the IP. |
| Answer: |
have You contacted the provider? |
| Question: |
Thank you! The site operates. |
| Answer: |
ok |
| Question: |
Excuse me please, but can`t login into isp manager. I need ftp access. |
| Answer: |
Details were sent to your e-mail. |
| Question: |
Thank you! But not open, the server is not responding.Can`t log on this http://138.201.183.97:1500/ |
| Answer: |
please Do traceroute to Your server: start - run - enter cmd - in the black window enter tracert < / span>138.201.183.97 - after click to highlight - making enter - skopirovat here in the ticket
If You are experiencing zatrudina, view instructional videos http://ded07.net/helphost/tracert.htm |
| Question: |
Here is the result: C:\\Users\\Student.Programmer-ПК>tracert Tracing route to 138.201.183.97 static.97.183.201.138.clients.your-server.de [138.201.183.97]over a maximum of 30 hops: 1 2 ms 2 ms 2 ms www.huaweimobilewifi.com [192.168.8.1] 2 * * * Request timed out. 3 569 ms 51 ms 38 ms 10.9.0.217 4 67 ms 44 ms 43 ms 10.9.7.137 5 42 ms 40 ms 32 ms 92.47.144.248 6 86 ms 57 ms 59 ms 217.150.44.146 7 162 ms 120 ms 118 ms frt01.transtelecom.net [80.81.194.117] 8 138 ms 137 ms 128 ms decix-gw.hetzner.de [80.81.192.164] 9 140 ms 118 ms 124 ms core23.hetzner.de [213.239.203.154] 10 141 ms 124 ms 129 ms core24.hetzner.de [213.239.229.78] 11 136 ms 125 ms 122 ms ex9k2.rz17.hetzner.de [213.239.229.22] 12 * * * Request timed out. 13 * * * Request timed out. 14 * * * Request timed out. 15 * * * Request timed out. 16 * * * Request timed out. 17 * * * Request timed out. 18 * * * Request timed out. 19 * * * Request timed out. 20 * * * Request timed out. 21 * * * Request timed out. 22 * * * Request timed out. 23 * * * Request timed out. 24 * * * Request timed out. 25 * * * Request timed out. 26 * * * Request timed out. 27 * * * Request timed out. 28 * * * Request timed out. 29 * * * Request timed out. 30 * * * Request timed out.Trace complete. |
| Answer: |
Inform your IP, you can read it on the page http://www.empire-host.com/2ip.php |
| Question: |
my IP:85.117.111.234 |
| Answer: |
This IP is not blocked. You with this IP provided carsinoma? |
| Question: |
Here is the trace from the ip 85.117.111.234 c:\\>tracert Tracing route to 85.117.111.234 85.117.111.234.altel.kz [85.117.111.234]over a maximum of 30 hops: 1 1 ms 1 ms 1 ms www.huaweimobilewifi.com [192.168.8.1] 2 * * * Request timed out. 3 50 ms 46 ms 37 ms 10.9.0.217 4 * * * Request timed out. 5 * * * Request timed out. 6 * * * Request timed out. 7 * * * Request timed out. 8 * * * Request timed out. 9 * * * Request timed out. 10 * * * Request timed out. 11 * * * Request timed out. 12 * * * Request timed out. 13 * * * Request timed out. 14 * * * Request timed out. 15 * * * Request timed out. 16 * * * Request timed out. 17 * * * Request timed out. 18 * * * Request timed out. 19 * * * Request timed out. 20 * * * Request timed out. 21 * * * Request timed out. 22 * * * Request timed out. 23 * * * Request timed out. 24 * * * Request timed out. 25 * * * Request timed out. 26 * * * Request timed out. 27 * * * Request timed out. 28 * * * Request timed out. 29 * * * Request timed out. 30 * * * Request timed out.Trace complete. |
| Answer: |
the address bar: https://46.29.2.43:1500/ispmgr |
| Question: |
Still not open, even from a different computer tried. |
| Answer: |
What gives? |
| Question: |
This site can`t be reached46.29.2.43 took too long to respond.Try:Checking the connectionChecking the proxy and the firewallRunning Windows Network DiagnosticsERR_CONNECTION_TIMED_out |
| Answer: |
Your site ip 46.29.2.42 |
| Question: |
But exactly the same error |
| Answer: |
http://www.host-tracker.com/InstantCheck/ResultComplete/6d5ff16f-469f-e611-80c3-0003ff7328cc the site is available with the new ip
please Do a trace to Your domain: start - run - enter cmd - in the black window enter tracert YOUR DOMAIN - after click to highlight - making enter - skopirovat here in the ticket
If You are experiencing zatrudina, view instructional videos http://ded07.net/helphost/tracert.htm |
| Question: |
c:\\>tracert uagyz.comTracing route to uagyz.com [46.29.2.42]over a maximum of 30 hops: 1 3 ms 1 ms 1 ms www.huaweimobilewifi.com [192.168.8.1] 2 * * * Request timed out. 3 91 ms 38 ms 38 ms 10.9.0.221 4 85 ms 33 ms 41 ms 10.9.8.137 5 75 ms 42 ms 34 ms 84.240.234.4 6 73 ms 59 ms 50 ms 217.150.44.146 7 166 ms 139 ms 139 ms 80.249.210.177 8 165 ms 140 ms 138 ms amsix.as6663.net [80.249.208.121] 9 163 ms 147 ms 149 ms 31.210.11.38 10 152 ms 149 ms 145 ms 46.29.2.42 Trace complete. |
| Answer: |
according to the trace domain available to you. Have you tried to refresh the browser cache? |
| Question: |
Yes I tried, but still not open.Can decide |
| Answer: |
you called your Internet provider? |
| Question: |
Not yet. And the problem is in Internet provider? |
| Answer: |
what Internet service provider You that it blocks access |
| Question: |
I contacted the web provider just. They say their parties are no restrictions. Even there, checked the control panel doesn`t open. |
| Answer: |
You have the opportunity to check through another provider or through the mobile web? |
| Question: |
Yes I tested from multiple providers. Still not open |
| Answer: |
the Question referred to the administrator, wait for amp. |
| Answer: |
and the address 46.29.2.44 You available? |
| Question: |
Not available gives the old error |
| Answer: |
46.29.2.62 available? |
| Question: |
If you enter through this Addons https://46.29.2.62:1500/ispmgr Gives the same error.And if you only log on this ip , it gives etot site can`t provide a secure connection46.29.2.62 sent an invalid response.ERR_SSL_PROTOCOL_ERROR |
| Answer: |
please Wait. |
| Answer: |
we talked about 46.29.2.62 not about https://46.29.2.62:1500/ispmgr address 46.29.2.62 You available? |
| Question: |
Yes, like open.If you are the owner of this website, please contact your hosting provider: [email protected] is possible you have reached this page because: |
| Answer: |
we will transfer your website to another server |
| Question: |
Well, is how long will it take? After the transfer, send me the address. |
| Answer: |
Details sent to [email protected]
change DNS |
