| Question: |
Good day! Virus on the website green Visa. and fell adminpanel. You can roll back, Backup available. |
| Answer: |
Hello describe the problem in detail please |
| Question: |
Yesterday AVG blocked the site. Tried to clean, may have deleted some file. But yesterday worked. Constantly filling the cache folder. Today can`t login to admin panel. A white window. |
| Answer: |
what exactly doesn`t work? in the ticket there is no information about it. please give specific data. what kind of admin is it? and where can you see the problem? |
| Question: |
white screen if I go to admin Greenwise |
| Answer: |
where it is possible to see it? |
| Question: |
http://www.green-viza.com/administrator/ |
| Answer: |
we see the prompt to enter username and password |
| Question: |
I see a white screen |
| Answer: |
we see fields to input username and fields. as we can see Your white screen? |
| Question: |
cleaned the browser cache, opened a field for input of the administrator.When I enter the password opens a white window. |
| Answer: |
you have an error PHP Fatal error: Class `FOFDatabaseFactory` not found in /home/nik10nik/green-viza.com/libraries/fof/integration/joomla/platform.php on line 447 |
| Answer: |
No such file or directory in /home/nik10nik/green-viza.com/libraries/cms.php on line 45
[28-Oct-2016 00:46:35 Europe/Moscow] PHP Warning: include_once() [<a href=`function.include`>function.include</a>]: Failed opening `/home/nik10nik/green-viza.com/libraries/fof/include.php` for inclusion (include_path=`.:/opt/alt/php53/usr/share/pear:/opt/alt/php53/usr/share/php`) in /home/nik10nik/green-viza.com/libraries/cms.php on line 45 |
| Question: |
what does it mean |
| Answer: |
this means that you probably have made changes on the website, is incompatible with his work. alconet you Manali when? |
| Answer: |
check the assignment folder /home/nik10nik/green-viza.com/libra
ries/fof/ |
| Question: |
yesterday from 20 to 23 have updated to the latest version of all three sites tried to ban through htaccess to run php codes, Sadorus folder fof -removed, brought back.... |
| Answer: |
after returning the folder the admin panel works? |
| Question: |
yesterday everything worked, today no.Pour from the distribution |
| Answer: |
we can try vosstanovit website files from backup |
| Question: |
threw the fof folder with the distribution worked. |
| Answer: |
ok |
| Question: |
OK. and still I have the templates for all three sites appear paste the code in the template files index.php how to deal with it. Last night found again. |
| Answer: |
we now check the cat virus |
| Answer: |
the report green-viza.com/AI-BOLIT-REPORT-__-401565-28-10-2016_11-10.html |
| Question: |
OK! work with Dolittle.you can also check papindom and lifecomfort . |
| Answer: |
specify the path to the folder check |
| Question: |
my sites http://papindom.com.ua/ and http://lifecomfort.com.ua/ |
| Question: |
I don`t understand. On the website Greenwise folder cache is regularly filled with different type files d016e3bf88c6f592bbd2388bd7e68758-cache-com_content-2daa20d226ac128a1ec12871bcabe192.php |
| Answer: |
this cache files |
| Question: |
what about checking Dolittle http://papindom.com.ua/ and http://lifecomfort.com.ua/ |
| Question: |
thanks, saw. process |
| Answer: |
Logs proverki: /public_html/papindom.com.ua/AI-BOLIT-REPORT-__-531840-28-10-2016_18-48.html /public_html/AI-BOLIT-REPORT-__-776282-28-10-2016_20-31.html |
| Question: |
thanks, handled.Can you check again papindom.com.ua |
| Answer: |
Validation is performed, log vislitsa to your e-mail. |
| Question: |
wait approx. |
| Answer: |
the Log returned. |
| Question: |
thank you. |
| Answer: |
ok
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