| Question: |
Good day! Purchased a dedicated IP, but today the site does not work (writes the database was moved to another IP). Tell me where you want to point to the new DNS site? |
| Answer: |
Hello. DNS is modified, the update was supposed to take effect.
please Do a trace to Your domain: start - run - enter cmd - in the black window enter tracert YOUR DOMAIN - after click to highlight - making enter - skopirovat here in the ticket
If You are experiencing zatrudina, view instructional videos http://ded07.net/helphost/tracert.htm |
| Question: |
Microsoft Windows [Version 6.1.7601](c) Corporation Microsoft (Microsoft Corp.), 2009. All rights reserved.C:\\Users\\Abbasov_I>tracert intelserv.net.afrassiabi route to intelserv.net.ua [46.29.2.80]with the maximum number of jumps 30: 1 <1 MS <1 MS 3 ms 192.168.1.1 2 42 ms 4 ms 1 ms 178-137-31-252-broadband.kyivstar.net [178.137.31.252] 3 11 ms 11 ms 11 ms dtel-ix.kyivstar.net [193.25.180.88] 4 11 ms 10 ms 10 ms dtel-ix.as6663.net [193.25.180.192] 5 38 ms 41 ms 38 ms 31.210.11.37 6 47 ms 56 ms 55 ms 31.210.11.38 7 38 ms 38 ms 42 ms 46.29.2.80 the Trace was completed. |
| Question: |
Tell me, in the extended panel zone editor on our domain there is such an entry intelserv.net.ua. 14400 IN A 46.29.2.82, and sent the letter ns1.host27.info IP:46.29.2.73 ns2.host27.info IP:46.29.2.74 Can be a problem?In the control panel php my admin base is also missing! |
| Answer: |
DNS, we have edited, I think in the hour domain You have normally otobrazhatsya. |
| Question: |
and what to do with otstutstvie database? |
| Answer: |
check amps. the name of the database? |
| Question: |
slserv_testsait1 |
| Question: |
this user |
| Question: |
the name of the database slserv_sait_2_0 |
| Answer: |
expect the amps. issue involved. |
| Question: |
write, please, when the problem will be solved. thank you! |
| Answer: |
we now await the selection of ip spritenum on the server because the new server is a different version of mysql |
| Question: |
and the rest of the table from the database? I now see only 5 pieces!a website is already more than 12 hours |
| Answer: |
no, it will not be because your account on this server will not. you will be on prezhdnemu servie only on a dedicated ip. t,e we will you will not endure |
| Question: |
well we will wait, but if in phpMyadmin dB will not, I will write more |
| Answer: |
e can not because of bytt omanikuga did not go |
| Question: |
https://drive.google.com/file/d/0B0IOYvsxeDKzLTllYktpMVdHNDA/viewв our database have about 50 tables, and now 5. yesterday 19:00, everything was in order. |
| Answer: |
you go to the wrong bar
Details sent to [email protected]
|
| Question: |
details sent to [email protected] makes you go into the panel, try resetting the password also does not work on both the box [email protected] and [email protected] |
| Answer: |
please Check now.
|
| Question: |
included. thank you. |
| Question: |
The site to work, but without a connection to the database.the error log says that PHP Warning: mysqli_connect(): (42000/1044): Access denied for user `slserv_testsait1`@`localhost` to database `slserv_sait_2_0` This user exists in the panel and attached to Btlogin and password, and database name shown in the configuration file to correspond to what is specified in the panel |
| Answer: |
please Do a trace to Your domain: start - run - enter cmd - in the black window enter tracert YOUR DOMAIN - after click to highlight - making enter - skopirovat here in the ticket
If You are experiencing zatrudina, view instructional videos http://ded07.net/helphost/tracert.htm |
| Question: |
Microsoft Windows [Version 6.1.7601](c) Corporation Microsoft (Microsoft Corp.), 2009. All rights reserved.C:\\Users\\Abbasov_I>tracert intelserv.net.afrassiabi route to intelserv.net.ua [46.29.2.82]with the maximum number of jumps 30: 1 <1 MS 3 ms <1 MS 192.168.1.1 2 8 ms 1 ms 1 ms 178-137-31-252-broadband.kyivstar.net [178.137.31.252] 3 14 ms 11 ms 11 ms dtel-ix.kyivstar.net [193.25.180.88] 4 10 ms 10 ms 10 ms dtel-ix.as6663.net [193.25.180.192] 5 38 ms 38 ms 70 ms 31.210.11.37 6 53 ms 57 ms 45 ms 31.210.11.38 7 38 ms 38 ms 39 ms 46.29.2.82 the Trace was completed.C:\\Users\\Abbasov_I> |
| Answer: |
you have neonopolis DNS |
| Question: |
They will be updated automatically?and yet, in the panel under SSL/TLSУправление nodes SSLОпять there was a warning that there is no dedicated IP |
| Answer: |
you currently do not have a dedicated ip we look forward to his connections. |
| Question: |
Tell me, how long is the connection dedicated IP. |
| Answer: |
we expect the data center allocation of ip. the hosting service shall be extended until the dedicated ip |
| Question: |
Well, tell me more, are there instructions on connecting the ssl certificate in the panel. In sections I of this FAQ question not found |
| Answer: |
we ustnovit You a certificate |
| Question: |
Thank you |
| Answer: |
only you have the key to tell it to you in the mail came |
| Question: |
-----BEGIN CERTIFICATE----- MIIFWDCCBECgAwIBAgIQP+yuopDcFf5yoeSa7bWiITANBgkqhkiG9w0baqsfadcb kDELMAkGA1UEBhMCR0IxGzAZBgNVBAgTekdyzwf0zxigtwfuy2hlc3rlcjeqma4g A1UEBxMHU2FsZm9yZDEaMBgGA1UEChMRq09nt0rpienbiexpbwl0zwqxnja0bgnv BAMTLUNPTU9ETyBSU0EgRG9tYWluIFZhbglkyxrpb24gu2vjdxjlifnlcnzlcibd QTAeFw0xNjEwMjgwMDAwMDBaFw0xNzEwmjgymzu5ntlamfgxitafbgnvbastgerv bWFpbiBDb250cm9sIFZhbGlkYXRlZDEUmbiga1uecxmlug9zaxrpdmvtu0wxhtab BgNVBAMTFHd3dy5pbnRlbHNlcnYubmV0lnvhmiibijanbgkqhkig9w0baqefaaoc AQ8AMIIBCgKCAQEA2keCulOpFDqc6I7dz1a5tsi1kb403hama2ih/FiJo3U+IGyP fxuqAzDpzAMogjwATcX1/ZBruAwKWXvoQUFTvojziDH/jjbmr2g93icSXJrtXCsw TdffR+cQq5Mq87pD7+ciwkVzPak+t9ic5BUUgGNDnpL4lnlGmdVbXLIRpMCCj45k PF+FszDJsQeiaSrdUouhuNb8YuFoHDLQN8Xnsgp6lwr84lyaluuj2tbgkca1rn5e 5Q1FtDGhI43oa/W8ReMGNdbd8ojoFKnThr7hQDMJdw9VHqgu+eZch9ZNSQnZ26rW 0G8HrKlzq2URUn64dhXyfnypvAyHHieSwqdu2qidaqabo4ib4zccad8whwydvr0j BBgwFoAUkK9qOpRaC9iQ6hJWc99DtDoo2ucwhqydvr0obbyefjekstjthamcyzg/ Db0nx9piuCTaMA4GA1UdDwEB/wQEAwIFoDAMBgNVHRMBAf8EAjAAMB0GA1udjqqw MBQGCCsGAQUFBwMBBggrBgEFBQcDAjBPbgnvhsaesdbgmdogcysgaqqbsjebagih MCswKQYIKwYBBQUHAgEWHWh0dHBzOi8vc2vjdxjllmnvbw9kby5jb20vq1btmagg BmeBDAECATBUBgNVHR8ETTBLMEmgR6BFhknodhrwoi8vy3jslmnvbw9kb2nhlmnv bS9DT01PRE9SU0FEb21haW5WYWxpZGF0aw9uu2vjdxjlu2vydmvyq0euy3jsmigf BggrBgEFBQcBAQR5MHcwTwYIKwYBBQUHmakgq2h0dha6ly9jcnquy29tb2rvy2eu Y29tL0NPTU9ET1JTQURvbWFpblZhbGlkyxrpb25tzwn1cmvtzxj2zxjdqs5jcnqw JAYIKwYBBQUHMAGGGGh0dHA6Ly9vY3Nwlmnvbw9kb2nhlmnvbtaxbgnvhreekjao ghR3d3cuaW50ZWxzZXJ2Lm5ldC51YYIQaw50zwxzzxj2lm5ldc51ytanbgkqhkig 9w0BAQsFAAOCAQEAXMJ45QzxtFRUwDjrsr2wagbx5ueaa2bevzaijflcte/TGp8x Fm0HQyeNM+KHFdsKsO5zCRb6oCWC+DP5e9d3ssqUK4hv/rX4zZ6YpTbYL707krix URXi8l7hIIXdvaH0J/DG0OPECjNHwul5WtYOmJl5ktX4dpzZxfsz9s7lo201lyip VytKEWg7jOKCakdZJFZXkPh3nQr5IXP8q/HQcRRbzcWJmljVMV0I7bOMjDb8es8/ SOLiLoM74V9q9QWsJx/28D3sohhnPb19Ok/iCm1Q0d/aR+po1YzJmRBouyMagAAs 3MFjXm6ZVSnlXYjMZH4FzeVSkHptqfDluke60w== ----- END CERTIFICATE----- |
| Answer: |
no, it`s a certificate, and you need a key |
| Question: |
-----BEGIN PRIVATE KEY-----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-----END PRIVATE KEY----- |
| Answer: |
ok
|
| Answer: |
the certificate is installed. |
| Question: |
now when you open the website says \"connection not secure\" |
| Answer: |
certificate of ustanoven if shows such message, it means You have chicken satay is propisanni links with the prefix http:// You need to fix out in the code or DB, depending on where they are stored, then it should work. |
