| Question: |
Good evening! Could you check the website \"psychologist-Yaroslavl.of the Russian Federation\". It doesn`t work. |
| Answer: |
Hello in which folder is a website? |
| Question: |
public_html/psiholog |
| Answer: |
please Wait. |
| Answer: |
check Report: /public_html/psiholog/AI-BOLIT-REPORT-__-707997-31-10-2016_02-41.html |
| Question: |
and what do I do with this? |
| Answer: |
You need to read this report and take measures to clean the site. please tell us what ip you will be working and we will open You the access |
| Question: |
I read, did not understand. How to clean it? And why suddenly there was such a need? |
| Answer: |
the site is infected, if so leave it at the entrance to the site displays a message that the website is not secure and contains viruses, then about the site visitors Richie will be gone. |
| Question: |
and how could he be infected??? as the viruses could get on the website? in what way? how can you protect from this? |
| Answer: |
the site has a vulnerability through which the virus enters, or You could install the plug-in containing the virus. |
| Question: |
And how to clean it? If you just delete the folder with the website hosting and upload again? Will this help? |
| Answer: |
You have the website files on Your computer? |
| Question: |
Yes there is |
| Answer: |
check them out https://revisium.com/kb/scan_site_windows.html |
| Question: |
https://yadi.sk/i/8aKtHcxJxxe6E - link to the scan report. Like anything there |
| Answer: |
then upload the files |
| Question: |
Good day! Downloaded the site files again. But it`s still not working. What to do? |
| Answer: |
you widget what is the error? |
| Question: |
Yes, the same as was:ForbiddenYou don`t have permission to access / on this server.Server unable to read htaccess file, denying access to be safeAdditionally, a 403 Forbidden error was encountered while trying to use an an ErrorDocument to handle the request. |
| Answer: |
the request sent to the administrator. |
| Answer: |
please Check now.
|
| Question: |
Yes, it works, thank you |
| Answer: |
ok
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