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Question: Hello.After trying to add the domain when logging in to the control panel after a long boot shows error 504 (gateway error).
Answer:

Hello. aloneit please, you are something changed on the server?

Question: Poured files from the last server. new.videlka.com.ua clear.videlka.com.IAS added a domain new.videlka.com.ua
Question: Thank you, tree.
Question: Sorry, but the problem was repeated in the same circumstances.In this case, what should I do to correctly create a subdomain on your hosting? If the documentation for the control panel, Vesta write that you must create it as a separate domain and when a domain is created I have a 504 error?
Answer:

this problem ever since this panel was not . so please hopistal that has Imanali the order of your actions. you are not hosting , you have a personal vps, it is completely yours . domains and subdomains are added to panel menu - web /

please describe how  you added. we repeat, this problem occurred for the first time and never played it is irrelevant to hosting is not.

Answer:

we understood you correctly - you first downloaded the file and then added the domains?

Question: I got You, but now it worked.1. I uploaded the files with completely identical with control panel (files of subdomains new and clear)2. After the files are already stored on the server I tried to connect the domains, which leads to 504 error.Following from this error occurs when you try to create already existing path?Now try to remove the directory and create a domain and then fill in the files.
Question: Yes, the problem was that the path already existed.
Answer:

There is not only the path but also the rights to files and folders and work it so can`t unfortunately.

now explain what is the cause

you must first add a domain and then upload files.

the error cites the fact that the panel is trying to create folders of domains, but because the folder is already there then the panel can`t do that and just hangs. moreover the downloaded folders have owner root and not user, because of this, again, Ms. work nothing will.

 

please, no need to rush if you have any questions then you can ask them in a ticket

Sach Sogno to remove those files that you have downloaded or just pereimenovat them

then add the subdomain, and then upload a folder of website files website. also, it is mandatory to change the rights Ana files and folders of the website.

if you have already downloaded all the files then we can help.

sorry if this probelmy got corrupted file konfiguracii , you may need to reinstall the server

let do You need help because it is impossible odnovremeenno raboatet on the same server with two administratoren may unfortunately

Question: It`s already done. thank you. The question is, when will the subdomains? Because virtual hosts work correctly, but now interested in the question of NS-servers, and whether I did the right thing.Now I have on the West there are two subdomain. Do I need it somewhere in addition to the control panel to register or not?
Answer:


please Check now.

Question: I still have server not found.T.e. to activate the subdomains I write in support or what?
Answer:

no, you have only been nedostroen domain. we set up

the subdomains work, all you`ll create new as will work

Question: Excellent, thank you.
Answer:


ok


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