Question: |
Good day!I tightened the secondary domain dsp.life the hosting and put it on the plug. Everything worked, but at the moment, the website stopped to appear. Displays this error:unable to access saitone cannot find the DNS address of the server dsp.life.Run a search for dsp in life GoogleERR_NAME_NOT_RESOLVED |
Answer: |
Hello please Do a trace to Your domain: start - run - enter cmd - in the black window enter tracert YOUR DOMAIN - after click to highlight - making enter - skopirovat here in the ticket If You are experiencing zatrudina, view instructional videos http://ded07.net/helphost/tracert.htm |
Question: |
In the trace gives the following text:tracert dsp.lifeНе cannot resolve the system name of the host dsp.life. |
Answer: |
you guinebretiere to the Registrar. this domain is not running |
Question: |
Got this answer from the support portal, where you bought the domain:Domain refers to the name server ns1.hostven03.com and ns2.hostven03.com.Check the DNS setting on their side. |
Answer: |
it is elementary verified on their side. all settings are present. they are Yong even bother to check it out dig dsp.life @ns1.hostven03.com
; <<>> DiG 9.8.2rc1-RedHat-9.8.2-0.47.rc1.el6_8.4 <<>> dsp.life @ns1.hostven03.com ;; global options: +cmd ;; Got answer: ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 45949 ;; flags: qr aa rd; QUERY: 1, ANSWER: 1, AUTHORITY: 2, ADDITIONAL: 2 ;; WARNING: recursion requested but not available
;; QUESTION SECTION: ;dsp.life. IN A
;; ANSWER SECTION: the dsp.life. 14400 IN A 46.29.2.46
;; AUTHORITY SECTION: the dsp.life. 86400 IN NS ns2.hostven03.com. dsp.life. 86400 IN NS ns1.hostven03.com.
;; ADDITIONAL SECTION: ns1.hostven03.com. 14400 IN A 46.29.2.60 ns2.hostven03.com. 14400 IN A 46.29.2.46
;; Query time: 59 msec ;; SERVER: 46.29.2.60#53(46.29.2.60) ;; WHEN: Thu Feb 23 16:03:19 2017 ;; MSG SIZE rcvd: 123 |
Question: |
OK, thank you. now send the log to them |
Answer: |
this is not a log. this is a test DNS just as easily and just checked under windows nslookup dsp.life ns1.hostven03.com ╤hethe: UnKnown Address: 46.29.2.60
╚s : dsp.life Address: 46.29.2.46 configuration of DNS is in order |