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Question: Good day!on our account has account vodit it is the website vodit.by please tell me. How can it be so on the server the correct files and these files are obsolete and flushing the cache and that sort of helps.Have checked there website lies. It lies on hostven03.song what the problem might be?
Answer:

Hello.
please Do a trace to Your domain: start - run - enter cmd - in the black window enter tracert YOUR DOMAIN - after click to highlight - making enter - skopirovat here in the ticket

If You are experiencing zatrudina, view instructional videos http://ded07.net/helphost/tracert.htm

Question: 1 1 MS 1 MS 1 MS 192.168.0.1 2 1 ms 1 ms 1 ms 10.39.16.1 3 1 ms 1 ms 1 ms 192.168.68.101 4 1 MS 1 MS 1 MS 192.168.68.17 5 1 MS 1 ms 2 ms 10.254.255.130 6 1 MS 1 MS 1 MS 10.254.255.11 7 1 MS 1 MS 1 MS nat5-vl200.telecom.by [93.125.5.130] 8 1 ms 2 ms 1 ms c6509-vss-vl202.telecom.by [213.184.225.17] 5 9 ms 1 ms 1 ms 178.124.199.1 3 10 ms 7 ms 7 ms ie1.net.belpak.by [93.85.80.133] 11 1 ms 1 ms 1 ms asbr7.net.belpak.by [93.85.80.90] 12 31 ms 27 ms 27 ms 5.56.18.165 13 30 ms 27 ms 27 ms ae11-2025.fra20.core-backbone.com [5.56.17.25] 14 28 ms 28 ms 27 ms core-backbone-100g-fra.hetzner.de [80.255.15.122] 15 27 ms 39 ms 27 ms core1.fra.hetzner.com [213.239.245.9] 16 32 ms 32 ms 32 ms core22.fsn1.hetzner.com [213.239.245.178] 17 31 ms 31 ms 32 ms ex9k1.rz22.hetzner.de [213.239.245.242] 18 32 ms 32 ms 32 ms static.243.193.99.88.clients.your-server.de [88.99.193.243]traceroute I see is 88.99.193.243 is your ip?
Answer:

Yes, this is the IP of our server.

Question: then why the actual data on ftp and on the website yesterday they have been updated today - no? The cache?-I have already cleared many times does not help
Answer:

How can we check?

Question: Please explain. How the site can be accessed by 2 ip at once? I was authoritively 88.99.193.243 through and through 46.29.2.62 in the end, the website is currently 88.99.193.243, problem solved.But please explain how so?)
Answer:

Was updated to a new hardware, i.e. account bypartisan to the new server while DNS was updated, the site was available at two IP.


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