| Question: |
Hello, we have last two day outages hosting. Constantly do not open subdomains. Yesterday did not open the admin panel in WordPress. Gave 403 error.Today I found out I was gone from the site http://salon-dilora.ru/ updates that were made on the 28th. Let us understand what is a poltergeist? |
| Answer: |
Hello the website salon-dilora.ru works. utochnyat you made yesterday changes to the site? |
| Question: |
We made changes on the 28th, now their website no.Also have made one site change that no. |
| Question: |
buildings-фз214.RF - there are 27 numbers changed, now no |
| Answer: |
please wait, anything on the websites don`t do |
| Answer: |
please Check now.
|
| Question: |
On http://salon-dilora.ru/ - Error displaying the error page: Application Instantiation Error: Could not connect to MySQL. |
| Answer: |
please Check now.
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| Question: |
http://salon-dilora.ru/ - then the changes appeared. Tell me what it was? We just yesterday the admin panel of the wp was not opened on the same site gave a 403 error |
| Question: |
buildings-фз214.RF - there are also updates. |
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now all works? |
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No, check the subdomains where the 500 error, where there is no connection to the database |
| Answer: |
bring a list |
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I would love to, but FTP is not working in cpanel I can not go. |
| Question: |
Passwords did not match mine. |
| Answer: |
Your Inbox sent a letter with the data for the connection, check the amps. pravilnosti input data. |
| Answer: |
Verify the details which you enter, we will check. |
| Question: |
http://osminog161.ru/ - does not work |
| Question: |
http://qzar-rostov.ru/ - does not work |
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http://xn------6cdicbbklahd1act7dmleadxrrjti.xn--p1ai/ - does not work |
| Question: |
http://xn----7sbanh5borhhz8j.xn--p1ai/ - does not work |
| Question: |
http://xn----8sbaipilpxgwtd7f3b.xn--p1ai/ - does not work |
| Question: |
http://artelement.dogmaweb.ru/ - does not work |
| Question: |
igma.dogmaweb.ru - does not work |
| Question: |
http://qzar.dogmaweb.ru/ - does not work |
| Answer: |
please one list |
| Question: |
http://wedding.dogmaweb.ru/http://qzar.dogmaweb.ru/igma.dogmaweb.ruhttp://artelement.dogmaweb.ru/http://xn----8sbaipilpxgwtd7f3b.xn--p1ai/http://xn----7sbanh5borhhz8j.xn--p1ai/ http://xn------6cdicbbklahd1act7dmleadxrrjti.xn--p1ai/ http://qzar-rostov.ru/ http://osminog161.ru/ |
| Answer: |
please wait |
| Answer: |
http://wedding.dogmaweb.ru/ run
http://qzar.dogmaweb.ru/ no files http://igma.dogmaweb.ru/ runs why would you delete files? |
| Question: |
Hosting any works we do not produce. Waiting for the end of your actions. |
| Answer: |
please Check now.
|
| Question: |
http://xn----8sbaipilpxgwtd7f3b.xn--p1ai/http://xn----7sbanh5borhhz8j.xn--p1ai/http://xn------6cdicbbklahd1act7dmleadxrrjti.xn--p1ai/Ðти three website not working still |
| Answer: |
how long ago did you add these sites to the hosting? |
| Answer: |
the Last link - the site works. The first two domains available. You upload to their folders the site files? |
| Question: |
Yes a few months already has been downloaded |
| Answer: |
please Wait. |
| Question: |
Hello, the sites still do not work, how soon to expect results? |
| Answer: |
please Specify what is not working |
| Question: |
http://xn----8sbaipilpxgwtd7f3b.xn--p1ai/http://xn----7sbanh5borhhz8j.xn--p1ai/ |
| Answer: |
Check. Please wait |
| Answer: |
in the folder xn----8sbaipilpxgwtd7f3b.xn--p1ai no files the site xn----7sbanh5borhhz8j.xn--p1ai so no files |
| Question: |
The fact that there is no file I can see that. These sites were working a week ago. And filled files we`re still in the same year. |
| Answer: |
a week ago, they were fiction. didn`t and 3 days ago. alconite the exact date. 28 the number of racing |
| Question: |
And what`s the last date backups with the files on these sites?To be honest I do not understand where the files all gone. Since these folders had not been touched for a long time. |
| Answer: |
please wait |
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soobschila site, because we do not see files |
| Question: |
blinds, curtains.RF - folder of one domain atmosphere - folder for the second |
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there is nothing in these folders. |
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So about that and speech that has been sites now no and we can`t understand where it`s all gone. |
| Answer: |
where you have downloaded them? what innymi? and when? |
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atmosphere - this website in early March 100% worked, as it we asked.The second site found backup. |
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the directory is empty even on the server for backups. you definitely pointed us in the right folder? |
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Yes, another no. How long have You backups stored? What date is the farthest? |
| Answer: |
in became no danyh. there is an empty folder, we watched |
| Question: |
Please indicate how long backups are stored, can`t find that info on your site? |
| Answer: |
backups stored only until the next backup. backup files weekly |
