| Question: |
Hello, today lost access to our sites account alyabov (tactv.of the Russian Federation, my-kolomna.ru) Instead of the page hosting \"This Account Has Been Suspended\". What happened, why blocked account? |
| Answer: |
Hello incorrect DNS domains. Ukazat DNS ns1.hostven03.com IP:88.99.193.234
ns2.hostven03.com IP:88.99.193.251 or ip 88.99.193.243 |
| Question: |
DNS changed 2 hours ago, no change. It is hardly the case only in domains that are otherwise sites simply would not open, not be issued the lock message from the host. Moreover, since morning all worked. FTP account access either. Although the third site on this account arabelle-muz.ru working fine. |
| Answer: |
please Do a trace to Your domain: start - run - enter cmd - in the black window enter tracert YOUR DOMAIN - after click to highlight - making enter - skopirovat here in the ticket
If You are experiencing zatrudina, view instructional videos http://ded07.net/helphost/tracert.htm |
| Question: |
C:\\WINDOWS\\system32tracert my-kolomna.Gerasimovka route to my-kolomna.ru [46.29.2.46]with the maximum number of jumps 30: 1 1 MS 1 MS 1 MS zver.holding.local [192.168.1.4] 2 1 MS 1 MS 1 MS explorer.colomna.net [78.25.155.75] 3 5 ms 6 ms 6 ms 37.29.17.200 4 * * * timed out for the request. 5 * * * timed out for the request. 6 * * * timed out for the request. 7 * * * timed out for the request. 8 60 ms 61 ms 60 ms amsix.as6663.net [80.249.208.121] 9 59 ms 59 ms 60 ms 31.210.11.38 10 57 ms 57 ms 57 ms hosted-by.enahost.com [46.29.2.46]Trace complete.C:\\WINDOWS\\system32 |
| Answer: |
You have not yet updated DNS. |
| Answer: |
still Need to wait. |
| Answer: |
You have not updated DNS |
| Question: |
The problem is, as it turned out, only in the Chrome browser, and in different places in different ways. Tried at work - one of the sites started to run home right now, both sites are unavailable, also going straight to the page /cgi-sys/suspendedpage.cgi. But in Firefox and Edge all start perfectly, both sites are available. What could be the problem? |
| Answer: |
clear browser cache |
| Question: |
Tried, does not help. |
| Answer: |
wait for the DNS updates |
| Question: |
The problem continues to randomly occur, it is not in DNS, sites that open no. Last night earned both again today one doesn`t open. It appears only in Chrome. Something on the level of your hosting, because that refers to your page about blocking. |
| Answer: |
From hosting all right. If you see a blocking page then this is the cache Your ISP DGS |
| Answer: |
please Wait, the request is sent to the administrator. |
| Answer: |
You have the wrong DNS sitat enter our CSN ns1.hostven03.com IP:88.99.193.234
ns2.hostven03.com IP:88.99.193.251
or ip 88.99.193.243 |
| Question: |
All DNS domains registered on your hosting, here is a screenshot:http://dropmefiles.com/v8K0U |
| Answer: |
in DNS You have a Domain: KOLOMNA-ADVERT.RU
name Server: pam.ns.cloudflare.com.
name Server: scott.ns.cloudflare.com. |
