| Question: |
Good evening!Preserved you a copy of my root directory with the databases? can revert from 11.04, |
| Answer: |
Hello. specify which folder you want vosstanovit and database names. we will check the date of backup |
| Question: |
on my host there are 4 website and database for them. can recover everything completely, and then the folders will be problematic |
| Answer: |
what happened to the sites? |
| Question: |
all work, one which is open the map, can`t get into admin панельhttp://ventana-puerta.com.have uperstar make the LOGI and password |
| Answer: |
then there is a problem? what is the database name of the site? |
| Question: |
suddenly, the day before yesterday everything worked, I was online, went to the hosting service did a backup via C-panel. But yesterday I faced this problem, today restored backup was, nothing came of it. I appeal to you for help. why asking to restore all, because I don`t know what database and what folders, I do not understand |
| Answer: |
what obrazom and Kai backup you vosstanovili? for vosstanovlenija need specific data , the name of a particular database so give an example where you can see the problem . the concept of \"postwait all\" is not here , because delassalle copies of all files and copies of all databases on the server. there is no \"backup site\" . if you did a full backup in the panel we can vostanovitel from it. this is the only option full vosstanovleniya all at once. |
| Question: |
Yes, I did a full backup on the server using C-panel is included in the backup tab, complete reservada copy (Full backup creates an archive of all the files and configuration of the web site. This file can be used to move the account to another server or store local copies of files.)BUT it was 12.04 I have restored it, it is at the root of the website, and I still can`t get into the admin panel on the website.This is why I ask you to rollback if you still have the archive from 11.04. |
| Question: |
what do you get? |
| Answer: |
archive for 11 we have unfortunately not. you yourself could not postwait from a full backup. if you have this archive that we can postwait from it |
| Question: |
I spread it in the root of /home/bendozoвосстановите please and the base too, thanks. |
| Answer: |
will notify when upload |
| Question: |
Everything is already in the root, can start. |
| Answer: |
please Wait. |
| Answer: |
account restored. |
| Question: |
Thank you very much, it worked |
| Answer: |
ok
|
| Answer: |
ok
|
| Question: |
can check, can`t get into C-panel, no one website is not displayed |
| Answer: |
Details sent to [email protected]
what sites have you not opened? |
| Question: |
vorota-shop.com.uaventana-puerta.com.ua |
| Question: |
despite the fact that after a rollback, everything worked. |
| Answer: |
they work. something you changed? |
| Question: |
no, I bar that couldn`t get why and turned to you. after the rollback everything worked perfectly, and now snooping not working. they are generally at the root of I in C-panel do not see.What we`re doing, re-fill the entire archive in the root, try to restore?immediately change the passwords, it is a circus |
| Answer: |
I mean don`t you see? You don`t see the sites? You video the address of the sites? |
| Question: |
vorota-shop открылсяventana-puerta.com.ua there is no site visit, it is empty, so this appears |
| Answer: |
We see part of the site design, but not completely. The site has caching? |
| Question: |
mmm, I don`t know the website to open the map, probably there are, what could it be?After rolling back it they worked fine. |
| Answer: |
Try to clear the cache on the website. |
| Question: |
I can`t get into the admin panel of the website, don`t understand what`s going on.I`ll ask you again to send the archive you still have or again fill? |
| Answer: |
we ETS Your files. now restore |
| Question: |
OK, waiting for result |
| Answer: |
we have completed the restoration |
