| Question: |
Good afternoon. the site does not work estella.dp.ua pomogite please understand why. thank you |
| Answer: |
Hello. As you have directed your domain to our server? |
| Answer: |
have You added the domain in spanel? |
| Question: |
Yes, domain has been added to saneli, but there is some strange redirect which is not removed or edited |
| Answer: |
please Do a trace to Your domain: start - run - enter cmd - in the black window enter tracert YOUR DOMAIN - after click to highlight - making enter - skopirovat here in the ticket
If You are experiencing zatrudina, view instructional videos http://ded07.net/helphost/tracert.htm |
| Question: |
C:\\Users\\Анастасия>tracert estella.dp.afrassiabi route to estella.dp.ua [195.123.192.38]with the maximum number of jumps 30: 1 * * * timed out for the request. 2 90 ms 79 ms 995 ms 192.168.0.46 3 * * * timed out for the request. 4 67 ms 91 ms 63 ms maxnet-10G-gw.ix.net.ua [195.35.65.136] 5 78 ms 59 ms 73 ms ukrnames.maxnet.ua [79.171.125.210] 6 83 ms 67 ms 62 ms 195-123-192-38.ohp.ua [195.123.192.38]Trace complete. |
| Answer: |
widocznie that you deleted the root account |
| Question: |
nothing was removed |
| Answer: |
if you changed something in the panel? |
| Question: |
wasn`t this domain -- had disappeared. today I added it again |
| Answer: |
the problem is checked |
| Answer: |
utochnyat with some base runs the website |
| Answer: |
please Check now.
|
| Question: |
thank you. everything works!!!! and what was that? |
| Answer: |
we specified the password which was in the configuration |
