| Question: |
Hello!Prompt, recently there has been a very long response website https://hettich-shop.online/Даже Yandex robot masters, I wrote to the webmaster that the site loads more than 5 seconds.Over the past few days have also been reports that the site http://jilda-shop.ru/ and http://hettich-shop.ru/ also not available...the only thing that has been done on these sites this update the admin panel with joomla 3.65 to 3.7 ... and for this I had to change the php version to version 7Повлияло whether the performance of websites? Unable to perform any optimization on the server or a database that such problems did not arise?Thank you! |
| Question: |
Prodaja to watch the website.... here from 8 am site started to fly.... everything loads fine and as it should.... watch what happens on the server? |
| Answer: |
Hello. we checked the server and see that present some problemy. they will need to move your server to another physical server. during the transfer you don`t have to change anything on the site. will notify when we can start the transfer |
| Question: |
Tell me, how long will it take? and do I need then to carry out any settings? for example to change the ip or something? |
| Question: |
during migration I want the sites kept on working |
| Answer: |
the sites will continue rabatte but all changes to be made in wPrime the transfer is not Peninsula so it is desirable that during the Perens nebylo changes |
| Question: |
Well... start the transfer, just tell how long it may take, as I need to deal with the site, its content... |
| Answer: |
we are now ustanavlivaem panel to a new server and start the migration. we will notify You when finished. |
| Question: |
change dnsa understand correctly, I will need to change DNS for all domains from the Registrar*? or domains were in the same DNS |
| Answer: |
what DNS do you stand now? |
| Question: |
ns1.dns-panel.ru ns2.dns-panel.ru |
| Answer: |
we recommend You to replace all domains DNS ns1.vps-dns.info IP:78.46.29.249
ns2.vps-dns.info IP:138.201.183.98 and to manage them through dnsserver |
| Question: |
well...the domains I`m going to change...Tell me as soon as the DNS change happens, they automatically picked up by the second servo? those. sites nor сtreyle will continue to work |
| Answer: |
Yes, of course.
please Do a trace to Your domain: start - run - enter cmd - in the black window enter tracert YOUR DOMAIN - after click to highlight - making enter - skopirovat here in the ticket
If You are experiencing zatrudina, view instructional videos http://ded07.net/helphost/tracert.htm |
| Question: |
Changed DNS for the domains, but I noticed on the website https://hettich-shop.online/Error displaying the error page |
| Question: |
Changed DNS for the domains, but I noticed on the website https://hettich-shop.online/Error displaying the error page |
| Answer: |
utochnyat with some base runs the website |
| Question: |
http://jilda-shop.ru/ ... https://hettich-shop.ru and all the other sites do not work, please immediately run them |
| Answer: |
please Do a trace to Your domain: start - run - enter cmd - in the black window enter tracert YOUR DOMAIN - after click to highlight - making enter - skopirovat here in the ticket
If You are experiencing zatrudina, view instructional videos http://ded07.net/helphost/tracert.htm |
| Answer: |
please utochnyat what sites You are not working |
| Question: |
Tracing route to hettich-shop.ru [88.99.255.178]with the maximum number of jumps 30: 1 1 ms 1 ms 3 ms 192.168.1.1 2 4 ms 2 ms 4 ms 78.107.125.237 3 4 ms 3 ms 2 ms korova-bng1-local.msk.corbina.net [85.21.0.99] 4 2 ms 2 ms 7 ms 10.2.254.194 5 33 ms 21 ms 21 ms lesnor-bb-be6.corbina.net [195.14.54.193] 6 26 ms 25 ms 21 ms ko-crs-be5.corbina.net [195.14.54.184] 7 24 ms 29 ms 21 ms tc-bb-ae0.sto.corbina.net [195.14.54.157] 8 22 ms 29 ms 19 ms xe-2-2-1-xcr1.skt.cw.net [166.63.220.73] 9 40 ms 41 ms 41 ms ae9-xcr2.fri.cw.net [195.2.8.202] 10 48 ms 38 ms 40 ms ae29-xcr1.fri.cw.net [195.2.24.221] 11 39 ms 39 ms 40 ms ae19-0.fra30.core-backbone.com [5.56.18.149] 12 39 ms 42 ms 42 ms ae11-2025.fra20.core-backbone.com [5.56.17.25] 13 45 ms 45 ms 42 ms core-backbone-100g-fra.hetzner.de [80.255.15.122] 14 40 ms 42 ms 39 ms core4.fra.hetzner.com [213.239.245.2] 15 47 ms 48 ms 48 ms core21.fsn1.hetzner.com [213.239.245.13] 16 50 ms 47 ms 47 ms ex9k1.rz10.hetzner.de [213.239.245.230] 17 47 ms 47 ms 49 ms static.137.210.99.88.clients.your-server.de [88.99.210.137] 18 47 ms 48 ms 48 ms static.178.255.99.88.clients.your-server.de [88.99.255.178]Trace complete. |
| Answer: |
Your ip 88.99.255.187 the website hettich-shop.ru works https://tools.pingdom.com/#!/c7tVJH/http://hettich-shop.EN |
| Question: |
http://hettich-shop.ru/adellock.rublum-shop.ruessetre-shop.ruhailo-shop.ruvibo-shop.ruvauth-sagel-shop.rupeak-market.rukessebohmer-store.ruи TD |
| Question: |
http://hettich-shop.ru/ - does not work, there is a cap vps.bilasad.comPowered by VESTAа there should be a website |
| Answer: |
all of these sites work. |
| Question: |
Yes ... check, apparently the cache in the browser is left... tell me now all the sites are already working on the new server in the new panel?Tell me this inscription will soon disappear in the isp?You are using the evaluation version, the validity of which expires on 2017-05-26. To activate the license |
| Answer: |
Yes, the sites work with the new server, the label will disappear. |
| Question: |
http://peak-market.ru/ - does not work |
| Answer: |
utochnyat how the base works this website |
| Question: |
public $host = `localhost`; public $user = `petrobiz_petrobi`; public $password = `2!gfogUExZ1]`; public $db = `petrobiz_market`; public $dbprefix = `lu7m9_`; |
| Answer: |
please Wait. |
| Answer: |
please Check now.
|
| Question: |
Thanks...rabotheater the problem here https://hettich-shop.online/petli-mebelnye/category/petli-sensys.htmlError displaying the error page |
| Question: |
now working, but periodically appears on white foreigher displaying the error page |
| Answer: |
the page works utochnyat when error appears. |
| Question: |
that`s when I went to 13-05-2017 | 20:27:42эта error hung...wrote You a letter, check.... the site is up and running |
| Answer: |
up To this error, you visited the site? |
| Question: |
Yes, 13-05-2017 | 18:50:07 it still worked |
| Answer: |
now you see the error? |
| Question: |
Now everything is in order |
| Answer: |
ok
|
| Question: |
There is a bug on all sites https://hettich-shop.ru/ etc Error displaying the error radena friend Can`t open file: `./petrobiz_jilda/tline_session.frm` (errno: 24) SQL=INSERT INTO `tline_session` (`session_id`, `client_id`, `time`) VALUES (`1aaa4023b20efe7ac0d8e0c324ad5bda`, 0, `1494783671`)https://jilda-shop.ru/ |
| Answer: |
please Check now.
|
| Question: |
Working now, but You can configure it so that errors are no longer there? I can assume that this error is linked to a database? |
| Answer: |
Yes, we filed a request to the developers |
| Question: |
Hello!Again the problem in...the same error |
| Answer: |
please Check now.
|
| Question: |
now working |
| Answer: |
we consulted with the developers and made changes. now everything should be stable. |
| Question: |
Thanks!... |
| Question: |
Thanks!... |
| Answer: |
please tell us if the problem persists. |
| Question: |
https://hettich-shop.online/sistemy-yashchikov-komplektuyushchie.html again error displaying the error page |
| Answer: |
please Wait. |
| Answer: |
please Check now.
|
| Question: |
Now working. The problem, as I understand it is not resolved with the manufacturer? |
| Question: |
Now working. The problem, as I understand it is not resolved with the manufacturer? |
| Answer: |
Yes, but we found another solution. it is tested on another server, nagruzhena more than Your should now all rabatte |
