| Question: |
Good day!Help please when sending message via the feedback form, you will receive error 504. The forms are in order, updated. Joomla CMS 3.7.0. The website http://ppmservice.ru |
| Answer: |
Hello how and sent mail |
| Question: |
Via the feedback form: this is a button \"Send message\" and \"Request a call\" in Hadera site, and the form on the \"Contact\" page (http://ppmservice.ru/contacts).This installed modules, there like all through the php |
| Answer: |
method atprice php mail or smtp? |
| Question: |
Just noticed on the website there is a system message\"Vnimaniem connect() failed. https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting\" |
| Answer: |
proverit settings post Podolskaya. to which server you podklyuchaetsya |
| Question: |
Here are the settings of the CMS:Mail SettingsFrom [email protected] NameООО \"MRP Service\"MailerSMTPSMTP Hostsmtp.gmail.comSMTP Port *465SMTP SecuritySSL/TLSSMTP AuthenticationYes SMTP [email protected] Password•••••••••• |
| Answer: |
please Check now.
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| Question: |
Kind of sends the message that \"successfully sent\", but this is a system message\"Vnimaniem Error: Could not authenticate.\"At that email letters are not sent (checked spam) |
| Answer: |
you have now proirity the settings on gmail and parametry authorization |
| Question: |
Checked settings, changed with the SMTP PHP Mailer, again 504 error. On another account you have on the website are the same modules, also Joomla with the same parameters, only e-mail other (but the client one Gmail) - everything works. |
| Answer: |
on what account? |
| Question: |
transcul. The site http://www.translateschool.ru/ there the same forms \"contact us\" and \"call Back\", the settings are the same as on ppmservice: PHP Mailer goes to the mail on gmail. Both sites on CMS Joomla (3.7.0) |
| Answer: |
authorization settings are configured одинаково7 server address the same? |
| Question: |
This is not know. Where can I check? In the settings of php mailer specified only the mail From and the sender`s name, there didn`t touch anything.Screenshot admin panel of the site transcul: https://we.tl/hUdSztOotx |
| Answer: |
there must be specified the server, the user name and password |
| Question: |
Good afternoon, the problem is not resolved. Can`t find where these settings. You can see the necessary information if write access to admin area of joomla? |
| Answer: |
please Contact the developers forum. We do not know the intricacies of Joomla. |
