| Question: |
Good afternoon. On the website aris.org.ua stopped working geolocation. When entering the site should automatically pull up the city where the person is. Displays the city name at the top of the page. Also on the right should display the address of the city. Now this is not happening. |
| Answer: |
Hello you merelina the website and server? |
| Question: |
Nothing has changed, after the transfer to your server, this option stopped working. Maybe something is missing, or you need to configure the server correctly. On hostpro.ua all of this worked. |
| Answer: |
inform where magneto to see? to see the problem |
| Question: |
I`m 1 ticket written. \"When entering the site should automatically pull up the city where the person is. Displays the city name at the top of the page. Also on the right should display the address of the city. Now this is not happening.\" By default, the city of Kiev. |
| Answer: |
you can do skrinshoty, akashat on it where is the problem? |
| Question: |
where to drop? |
| Answer: |
you can zagrozenia piccy.info we tested the geolocation php module installed on your server |
| Question: |
Mail write |
| Answer: |
you can zagrozenia piccy.info and paste the link into the ticket. |
| Question: |
http://i.piccy.info/i9/6cccf90efaf1bfcf125529211e345178/1494587135/299964/1145049/arys.jpgМодуль can and installed, but the site doesn`t work!http://piccy.info/view3/11175136/bbccac6327844d973ec125d55a7ec889/ |
| Answer: |
utochnyat where the site is configured this module? where can I get information about the error. |
| Question: |
The module and the plugin is configured in the admin panel, there is a module and plugin.Module: Extensions => module Manager, search to type My City Selector MOD. A module is a selection of the city (RU).---Plugin: Extensions => plugin Manager, the plugin name System - My City Selector.=====https://aris.org.ua/administratoradmin77vc3c38as0i |
| Answer: |
the problem is checked |
| Question: |
Good afternoon. You mean our ticket remember? |
| Answer: |
Hello. we handle Your question. please wait |
| Answer: |
utochnyat, Your website runs only in php7? |
| Question: |
Yes. Need to have everything on 7. Version 5.6 is already outdated. It is up to the end of the year. Accordingly not suitable. |
| Answer: |
what do you mean \"until the end of the year\" ? it is not Ostrava. the geoip module is not on php7 in the panel. specify what was your panel on the old hosting |
| Answer: |
the Issue is solved with the developers panel. please wait |
| Question: |
was 7 |
| Answer: |
please Check now.
|
| Question: |
not working. chrome, Muff, Opera. tried with 2 ip |
| Answer: |
check the |
| Answer: |
utochnyat which panel was on the old hosting |
| Question: |
C Panel |
| Answer: |
now works? we have installed the module |
| Question: |
no, not working |
| Answer: |
please wait |
| Answer: |
the problem is solved. please wait |
| Question: |
Good afternoon, when will be fix the problem? |
| Answer: |
Hello to eliminate the problem of insufficient data. please provide adanya about the requirements to the server or access to a fully functional version of the site to transfer |
| Question: |
Now a fully working version of the site. The problem is in the server |
| Answer: |
please give me this problem and it will be addressed |
| Question: |
how do I know what the problem is on the server. to do this you have. look! |
| Answer: |
the problem is checked |
