| Question: |
Hello again,the site does not work. writes that cannot find dns server.view Peta what could be the problem.thank you. |
| Answer: |
Zdravstvuite. Check amps. what kind of domain is it? |
| Answer: |
Zdravstvuite. Check amps. what kind of domain is it? |
| Answer: |
Hello what DNS do you use? |
| Question: |
yellowmart.kzпо push DNS-you did us free website transfer. where can you see what DNS we use? |
| Answer: |
enter DNS ns1.dnshosting.name IP:188.123.125.249
ns2.dnshosting.name IP:188.123.125.251 |
| Question: |
and where to specify that?) |
| Answer: |
UAS are our DNS and domain works
please Do a trace to Your domain: start - run - enter cmd - in the black window enter tracert YOUR DOMAIN - after click to highlight - making enter - skopirovat here in the ticket
If You are experiencing zatrudina, view instructional videos http://ded07.net/helphost/tracert.htm |
| Question: |
you go to the site and it works? |
| Answer: |
Yes, we go to the website and it works fine |
| Question: |
C:\\Users\\Yellow-mart>tracert yellowmart.kzНе unable to resolve target system name yellowmart.kz.before doing the tracing like everything was fine |
| Answer: |
run the trace to 188.123.125.250 |
| Question: |
C:\\Users\\Yellow-mart>188.123.125.250 tracert Tracing route to hosted-by.enahost.com [188.123.125.250]with the maximum number of jumps 30: 1 9 ms 1 ms 1 ms 192.168.0.1 2 * * * timed out for the request. 3 241 ms 46 ms 57 ms 10.1.0.221 4 51 ms 32 ms 28 ms 10.1.8.137 5 75 ms 40 ms 30 ms 92.46.57.85 6 94 ms 68 ms 41 ms 95.59.172.26 7 121 ms 111 ms 64 ms 95.59.172.9 8 75 ms 57 ms 41 ms 95.59.172.15 9 137 ms 74 ms 67 ms ebg02.transtelecom.net [217.150.44.14] 10 184 ms 127 ms 113 ms transtelecom-ic-303467-s-b3.c.telia.net [213.248.99.222] 11 137 ms 146 ms 103 ms s-b3-link.telia.net [213.248.99.221] 12 122 ms 97 ms 134 ms s-bb4-link.telia.net [62.115.114.164] 13 145 ms 151 ms 125 ms hbg-bb4-link.telia.net [213.155.134.247] 14 190 ms 158 ms 180 ms win-bb2-link.telia.net [62.115.113.6] 15 168 ms 163 ms 159 ms prag-b3-link.telia.net [62.115.117.95] 16 185 ms 150 ms 159 ms rio-ic-309604-prag-b3.c.telia.net [62.115.52.50] 17 * * 155 95.173.208.104 18 ms 192 ms 179 ms 163 ms 37-40.prozeta.net [185.2.40.37] 19 173 ms 147 ms 144 ms hosted-by.enahost.com [188.123.125.250]Trace complete. |
| Answer: |
you have full access. this is a local problem at your Internet provider. set the network connection properties of Your computer`s DNS server 8.8.8.8 |
| Question: |
thanks for the help! |
| Answer: |
ok
|
| Question: |
good day, we have changed on your computer DNS server to 8.8.8.8 and the website opens successfully. but many of our customers can`t log in, the site is not working. tell me, what can be done? |
| Question: |
maybe you can change some General settings for all DNS? |
| Answer: |
unfortunately we have no influence on their providers. |
| Question: |
Hello, the problem of DNS, we have not disappeared. traffic fell seriously, some visitors can come in, part no. we feel because of this serious problem. we are not entirely clear, both because of DNS settings, ISPs, people can not visit the site, that was fine.check Peta the following - may be an error in the Name-server, we have provided 2 servers: ns1.dnshosting.name and ns2.dnshosting.name? if you will need access to the Cabinet the previous hosting provider will provide.thank you |
| Answer: |
Hello. With the DNS settings all in order, your website works the correct DNS you can check with any of the test https://intodns.com/yellowmart.kz |
