| Question: |
Good afternoon. Our website begemot.net.ua be on Your hosting 1-2 months ago it stopped working...(no walks on the website and in the admin area). Our programmer says that he was removed some files associated with the site... our Employees have denied involvement in the incident. Maybe the problem from Your side? Would like to ask You to provide information - when was last revised on the website(date, time, and then it stopped working) and what IP address it was done... thanks in Advance... |
| Answer: |
Hello. In which folder you can find files of the site? |
| Question: |
if I understand correctly... the Root Directory/home/begemotv |
| Question: |
backup-10.31.2016_17-02-09_begemotv there is such a folder... can it fully restore the website that you have worked? |
| Question: |
I`m interested in it begemot.net.ua NOT a.begemot not b.begemot.... Can I give You login and password from your account and You look and say why is not working? |
| Answer: |
the Root directory is not a folder for site files. Folder of your domain - /home/begemotv/public_html |
| Question: |
Will work? ) |
| Question: |
After some changes it stopped working please? And when? It was made with this control panel? You can restore it to a robot? |
| Answer: |
You need to upload website files to the public_html folder. |
| Question: |
files from archive \"resinova copy\" approach? |
| Answer: |
if it contains files saved to create problems that fit the |
| Question: |
Now the site works b.begemot.net.ua can bcit is a reason that is not working begemot.net.ua |
| Answer: |
view the file error_log in the site root |
| Question: |
Thanks for the help. Unfortunately I have to interrupt our conversation until tomorrow... |
| Question: |
Can`t yet find this file, and a folder with website.... Tomorrow will continue the search...thanks |
| Answer: |
now you have a problem with the database connection. you change database? |
