| Question: |
Good day!Site hosted on the VPS is working very slowly. The transition to a higher TP is not improving the situation.There are suspicions on a virus, but the site itself is not infected.Please look at what can be done |
| Answer: |
Hello. what is slow work. You have optimized the job site? You spent testing it on upload? |
| Question: |
At constant load (20 simultaneous users) the speed of site delivery is low. When you try from frontend to create material issues 504 error. Tariff plan change has not led to improvement.The website Joomla. And with such resources and attendance should \"to fly\".Accordingly, it can be 2 conclusions:1) not allocated ресурсы2 stated) problem with vps. |
| Answer: |
from these findings? 1) stated resources are not allocated
2) problems with the vps. |
| Question: |
because totpri a load on the more niscom tariff plan the site has been faster and 504 error did not occur.You tell me, can you help and see the resources that vps consumes? |
| Answer: |
please Wait, the request is sent to the administrator. |
| Answer: |
soobshaet about changes on the website since yesterday. you have a very big load on the server was yesterday. soobshil that you have changed. no problems with serverom not all resources allocated in accordance with the tariff. what you have changed on the site? |
| Question: |
Yesterday`s night was a 403 error and was discovered a line in htaccess \"deny from all\".No action was taken. And visits was less yesterday than the day before yesterday (1700 and 2300 respectively).On this basis it seems to me that there was unauthorised access and the likelihood that malicious code is left. And not necessarily at the site level (once had a similar situation with another hosting provider).Now I scan the site for malicious code. can you check it on level VPS (I don`t know how). |
| Answer: |
we`ll check your website for viruses |
| Question: |
Thank you! Please let us know the result.To understand what to do next. Because the behavior of the site is not normal. |
| Answer: |
the problem appeared yesterday. we observed very high activity of your server |
| Answer: |
reports, websites have a critical vulnerability and potentially zarazeny https://www.ridivira.com/REPORT-_mviper_data_www_molfa_ridivira_com-780123.html https://www.ridivira.com/REPORT-_mviper_data_www_ridivira_com-780123.html |
| Question: |
Wrote the message a long time because of the authorization it did not get here.In short: reviewed, independently tested - 90% sure that the site files are not infected. The problem is most likely in the rest of the VPS file (had a similar situation on another hosting).Can I take pure VPS initially and correctly configure it with the point of view of security?Additional comments/requirements: php5.6+, http/2 to Help with the transfer of the website files (ridivira.com) between the servers (without using the local machine to speed up the process). Database, and can be manually moved.Configuring security and migration site is ready to pay for separately. |
| Answer: |
the Question referred to the administrator, wait for amp. |
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Please Specify what is Your confidence? Mobe able to give at least one supporting example? .we`ve scanned the server and no sign of forced entry was found. Also about security. Utochnila please what do you mean that we could customize. |
| Question: |
On the question of confidence: her let`s leave.As you can see, it uses server resources?Safety: I have this server for 1 website. Thus all resources should be available to him. but, as I understand, should be 2 user (control site should not be using root). |
| Answer: |
you have now nothing uses resources. serverne loaded. osnovnu. the load created php scripts to your website. to determine exactly which is impossible. you Have all the resources of the server belong to those sites on it. resources between sites are not distributed, they are all owned sites. root does not control the sites. root controls all serverom. |
