| Question: |
Good afternoon.Need to restore site from the last backup (the creaking of the site and MSQL). You need to do it quickly!Before recovery, please email the date and time of the last backup from which to recover siteshrine thank you! |
| Answer: |
Hello.utochnit about cacomite is it? |
| Question: |
Thank you, obey. It is not necessary nor what to do. |
| Answer: |
all operations with becaame available to you in the menu bar - backup kopirovanie. other ways to work with bekapai in isp5 no. only through this menu. we can`t recover in isp5 / only the panel can vosstanovit from their backups |
| Question: |
approx. SPS |
| Answer: |
ok
|
| Question: |
At what date and time of the last backup of the database and the script of the website onlybel.ru |
| Question: |
Good night.The following happened:- when updating the script a CMS error has occurred - when trying to \"rollback backup\", created by the update utility an error has occurred, and now we can`t get into the admin/CMS part :(In control panel to figure out on their own could not - and that appealed to You for help .Thank you for understanding |
| Question: |
We are interested in recovery any recent backup of the CMS script and database.Please help us |
| Question: |
The latest backup available via FTP /www/onlybel.EN/jpxpxsozkutyt5vj/autoupgrade/backupНо we can`t recover them...please Help us |
| Question: |
The website onlybel.ru it gives an error 500 Server Error |
| Question: |
The script is restored from the cut/copy.A base can not/www/onlybel.EN/jpxpxsozkutyt5vj/autoupgrade/backup/V1.6.1.11_20170731-233905-4a159c94 |
| Question: |
Good morning!The letter in the mail that You replied to a ticket`s subject in 5:18 in the morning, but then I see our last message... Tell me, did You do the described problem? |
| Answer: |
Hello. please describe more your actions to vosstanovleniu from backup. conftitle tut? /www/onlybel.ru/jpxpxsozkutyt5vj/autoupgrade/backup/V1.6.1.11_20170731-233905-4a159c94 there is no base / specify the database name. in the very same panel has a section where the backups available for a restore process few easy backup account |
| Answer: |
also, please tell us what you changed in the panel, what settings are changed? |
| Question: |
The script is restored from the cut/copy./www/onlybel.EN/jpxpxsozkutyt5vj/autoupgrade/backup /www/onlybel.EN/jpxpxsozkutyt5vj/autoupgrade/backup/V1.6.1.11_20170731-233905-4а159с94База is here and name you must restore the /www/onlybel.EN/jpxpxsozkutyt5vj/autoupgrade/backup/V1.6.1.11_20170731-233905-4а159с94По specified path are the archives, which are components of the database.Backup is NOT created in the panel, and the program updates CMS.Backups from the panel, we do not fit because they are from two months ago!In the panel did not change anything. |
| Answer: |
you have not said the name of the database |
| Question: |
onlybelb_omeran |
| Answer: |
please wait , deal with your file |
| Answer: |
utochnite more please on what engine website. name and version |
| Question: |
CMS PrestaShop 1.6.1.11 |
| Answer: |
ok/ please wait |
| Answer: |
we gathered from the archives and dump it into impartiali onlybelb_omeran_back connected the website to the database the message don`t worry, we will soon open our hearts.We update our online store to make it better!
E-mail: [email protected]
Thank You for your patience. |
| Question: |
Thank you so much!Everything is working correctly. |
| Answer: |
the site now works with the base onlybelb_omeran_back we didn`t touch your old database onlybelb_omeranдамп base onlybelb_omeran.sql in the root of the site |
| Question: |
Thanks Andamp the old database we will remove from the root, all kind of works... You could even delete our old database onlybelb_omeran tied to the user to further avoid any confusion?THANKS again for the work done |
| Answer: |
you didn`t have to remove the ladies, better download it just in case. if the old database does not need we can upload the current dump her modality one that onlybelb_omeran_back |
| Question: |
OK - so please, if you can - otpishites on rezultatow |
| Answer: |
ok, wait please |
| Answer: |
ready |
| Question: |
All ocese thanks again :) |
| Answer: |
thank you for contacting the technical support |
