| Question: |
Dear support could you please check my server ?i totally down even i can`t open my whm |
| Answer: |
Hello, Please write in your first ticket. |
| Question: |
hello it is still down |
| Answer: |
we site works https://tools.pingdom.com/#!/d3lNAI/http://pamir.link please show trasert ro your domain http://ded07.net/helphost/tracert.htm |
| Question: |
Microsoft Windows [Version 6.3.9600](c) 2013 Microsoft Corporation. All rights reserved.C:\\Users\\admin> tracert pamir.linkTracing route to pamir.link [138.201.206.7]over a maximum of 30 hops: 1 3 ms |
| Answer: |
what you see for the pamir.link ? can you uploaРІ screenshot to piccy.info ? we see wordpress site |
| Question: |
Server not foundFirefox can`t find the server at www.pamir.xyz. Check the address for typing errors such as ww.example.com instead of www.example.com If you are unable to load any pages, check your computer`s network connection. If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web. |
| Answer: |
can you show tarsert? because we sse site https://tools.pingdom.com/#!/bY9txK/http://pamir.xyz |
| Question: |
i think you change some thing coznot server location is germany |
| Answer: |
Site is placed on server in Germany: https://tools.pingdom.com/#!/ep4HCi/http://pamir.xyz 138.201.206.7 (lotos.dnshosting.name): Germany |
| Question: |
please let me know why is down here and my client side and it is working as soon as i use a VPN it not only the my location problem.my clients are in afghanistan there is also down. |
| Answer: |
can you show a tracert? what sites not accesible and from what ip? |
| Question: |
this is my IP 158.181.178.190 and here is log tracert Tracing route to pamir.link [138.201.206.7]over a maximum of 30 hops: 1 2 ms |
| Answer: |
what are you see on the pamir.link ? show what yopu see. your traert is correct, the site is accesible to you What are you see for the pamir.link ? |
| Question: |
now it is working thanks |
| Answer: |
ok |
| Question: |
what was the problem ?? |
| Answer: |
where can we see the problem? |
