| Question: |
Hello. Can`t get into control panel. Gives a certificate error. Issued duna.hostven11.ru |
| Answer: |
Hello. On a shared host you have no way to install the certificate. It requires a dedicated IP. |
| Question: |
What to do? how to get to the control panel? |
| Answer: |
do Not use the https Protocol. You want your website to work with the certificate? |
| Question: |
Is it dangerous? How to disable it? Wish that this is necessary? |
| Answer: |
If you already have a certificate then you need for him, dedicated IP, dedicated IP cost 3$ per month. Also you can consider our offer tariff plans with pre-installed certificate which will work for all your domains at this rate: https://www.ukrline.com.ua/tarif-ssl.php Disable the certificate in the admin site. |
| Question: |
Thank you. A little expensive for me. So I can`t log in to admin panel. |
| Question: |
Yesterday was okay, today can`t get into control panel |
| Answer: |
Specify how you enter. Inform your IP. |
| Question: |
Enter here, then control panel on your site there is admin panel will automatically open. |
| Answer: |
Specify the address and details of entrance. |
| Question: |
mystery.strongsoft.com.ua |
| Answer: |
details of the entry. |
| Question: |
The first login is Admin. Boss. then Postman parole was made automatic. it is not recorded. Included here in the control panel sites. |
| Answer: |
You can recover the password in database using phpMyAdmin? |
| Question: |
Sorry. But I don`t know how. |
| Answer: |
Specify the database name of the site. |
| Question: |
mystery.strongsoft if just remember, backup is not done never. |
| Question: |
or is it omez_wp197 |
| Answer: |
please Wait. |
| Answer: |
Postman in the table there. Specify the new password and we will change. |
| Question: |
80664279506oleg |
| Answer: |
please Check now. |
| Question: |
Thank you! Everything came out! Have a nice evening. |
| Answer: |
Thank you, that appealed to customer support. |
