| Question: |
Hello, today I transferred here from another domain on my account. I would also like to bring up an SSL certificate for that domain, which I also recorded in that account (*). |
| Answer: |
Hello you bought the certificate? |
| Question: |
Yes, here is the information of the account:Certificate: Comodo*SSLДомен: *.* certificate: ****days Left *** days.Status: Active |
| Answer: |
you have a certificate key and the certificate chain? |
| Question: |
I have a file *.zip, in which three file:**.**.*.*Is this it? |
| Answer: |
key |
| Question: |
well, I have another record tipicly SSL certificate-----*-----...I really hope that he to this certificate and I do not have to find more |
| Answer: |
upload file hosting |
| Question: |
filled *.zip by FTP to the public_html |
| Answer: |
please wait. |
| Answer: |
the archive does not contain key (key) Copy schluch in the ticket. |
| Question: |
filled in the same folder the *.*file |
| Answer: |
please Wait. |
| Answer: |
the key is not suitable to the given certificate. |
| Question: |
is it possible to re-generate certificate for my domain? I read that they give some kind of warranty |
| Answer: |
Yes, you can reissue the certificate, You need to generate a new CSR request, may be used for this site: ssl.com.ua/online-CSR-generator and to reissue the certificate. |
| Question: |
Zdravstvuyte generated a new CSR, and where else I`m going to reissue my certificate? |
| Answer: |
privedet request in the ticket |
| Question: |
|
| Answer: |
please wait |
| Question: |
any news? |
| Answer: |
voznikla problem with the re-release, it appears from a certification authority. |
| Answer: |
check amps. and from where did You move the site, you may be able from there to get the key. |
| Answer: |
check amps. and from where did You move the site, you may be able from there to get the key. |
| Question: |
account * I separately ordered to try vps servers it and connected domain *.* initially, but then decided to transfer your domain name here (***) |
| Answer: |
Check the amps. Your Inbox, it should come a letter where you should follow the link and enter the code from the letter. |
| Question: |
and what kind of box? on my main ***.*gmail.* nothing came |
| Answer: |
*.* |
| Question: |
I went into webmail account *, which originally registered the domain, the box is empty. And on this account, where is now the domain of the journaling mailbox no. Do I have to create it and how it`s the easiest thing to do? |
| Answer: |
DV, create a box and let us know the letter will be sent again. |
| Question: |
created |
| Answer: |
the letter sent again. |
| Question: |
activated |
| Answer: |
please Wait. |
| Answer: |
please wait. |
| Answer: |
the Certificate is issued and installed. |
| Question: |
the account shows that the certificate is not active:http://*.*and for example now set up a subdomain https://api.*.*/ but in the browser when the page is opened shows that the connection is not secured |
| Answer: |
the Certificate does not apply to subdomains. For a certificate with subdomains requires a completely different certificate, and it is much more than |
| Question: |
created a website at the domain all the same - the connection is not secure and in my certificate account is not active |
| Question: |
now it seems to be working fine |
| Answer: |
well |
| Question: |
but in the certificates list is still not showing that it is active and how many days are left |
| Answer: |
please Wait. |
| Answer: |
fixed. |
