| Question: |
I bought an ssl certificate, turn in my certificates, the status is inactive, press to download downloaded an empty file |
| Answer: |
Hello. please Wait, your issue is being dealt with. |
| Question: |
I`m thinking the e-mail pointed out the other, and had the domain name for which you purchased the certificate? |
| Answer: |
Yes, this box needs to exist. you mail was supposed to come the key |
| Question: |
how to fix it? |
| Answer: |
request again |
| Question: |
re-buy? |
| Answer: |
no, you just serve to re-request for reissue of the certificate, the certificate you already bought, now it just needs to create. request , generiruet it can ssl.com.ua/online-CSR-generator |
| Question: |
where to request? |
| Answer: |
request, generiruet it can ssl.com.ua/online-CSR-generator/ |
| Question: |
that`s what I did, the files on the computer. Then what to do with them? |
| Answer: |
give the text of saposoa in the ticket |
| Question: |
|
| Answer: |
complete the request please. full text |
| Question: |
|
| Answer: |
what mail you used when generating? |
| Question: |
admin*.* |
| Answer: |
You will come back the key. Please wait |
| Question: |
*the key? |
| Answer: |
yeah, right. the key will come |
| Question: |
he immediately came with CSR |
| Answer: |
we reissued the certificate for your CSR request. sohranyat latest key |
| Question: |
while there`s nothing |
| Answer: |
we will notify You when you receive |
| Question: |
All so long? |
| Answer: |
we expect a response from CA |
| Question: |
How long to wait more? |
| Answer: |
please upload the key, we will install the certificate once it is issued |
| Question: |
|
| Question: |
Why so long, is that possible? |
| Answer: |
we find out why the delay. |
| Question: |
There, muffled as in the tank? |
| Answer: |
no, the certificate will be installed in the near future |
| Answer: |
please create a box webmaster@@forkids.toys it will come a confirmation email, in the letter, You will need to click on the link and enter the code from the letter. |
| Answer: |
will notify when ready box |
| Question: |
ready *.* with only one dog, right) |
| Answer: |
now wait for the email |
| Question: |
I have heard this in *:** today))) |
| Answer: |
Hello. pocty Your box has been sent an email. In the letter, follow the link and enter the code from the letter, then about half an hour the certificate will be available to You. |
| Question: |
Went, confirmed code. |
| Answer: |
You can download Your certificate in Your personal account razdel \"My SSL certificates\". |
| Question: |
downloaded and where to install it? |
| Question: |
where the management of certificates in Cpanel? |
| Question: |
has already appeared, was not( |
| Answer: |
Certificate of ustanoven. |
| Question: |
And so I`ve nothing to do don`t need? |
| Question: |
And so I`ve nothing to do don`t need? |
| Answer: |
Yes,we installed the certificate |
| Question: |
A dedicated IP address necessary to it? |
| Answer: |
At this moment et vozmozhnosti work certificate without a dedicated IP, but I would recomendavel work with выделеннsv IP, it is better for SEO and for korrktno work. |
| Question: |
OK. Understood. THANK you!!! And what was the problem? Or am I just a lucky guy? |
| Answer: |
there were problems with the CA, now they are eliminated. |
