| Question: |
Good genprops account access , as well when trying to reset writes that the e-mail is not registered in the system.There are suspicions about the burglary. |
| Question: |
According to the data which always came, access is not available. Username and password do not fit. |
| Answer: |
Hello
Details sent to [email protected] |
| Question: |
Second |
| Question: |
Strangely, the same access and himself appeared on subespecie for operativnosti to clarify why could be the fault?How to check which IP was konekt either to billing or Cpanel |
| Answer: |
access is not himself appeared, Yuma synchronized passwords access your 2017-09-09 21:27:30 BAD auth PASSWORD [62.221.86.102]
2017-09-09 21:28:12 BAD auth PASSWORD [62.221.86.102]
2017-09-09 21:29:05 BAD PASSWORD auth [62.221.86.102]
2017-09-09 21:29:41 BAD auth PASSWORD [62.221.86.102]
2017-09-09 21:29:47 auth OK [62.221.86.102]
2017-09-10 13:36:35 auth OK [62.221.86.102] 2017-09-18 11:35:06 auth OK [62.221.85.193]
2017-09-24 17:01:50 auth OK [62.221.85.193]
2017-09-24 19:14:58 auth OK [62.221.85.193] |
| Question: |
Yeah, that`s my IP Thanks for the prompt ! |
| Answer: |
ok |
| Question: |
Again see the problem on access to account.The username and password again do not pass \"The login is invalid.\". |
| Answer: |
Hello
Details sent to [email protected] |
| Question: |
The details are the same as were sent last time, it had no access.Had no access to CPANEL and FTP. Now again appeared. |
| Answer: |
you changed your password? |
| Question: |
No, didn`t touch anything. Today access was no problem. The password is registered in the account and Google Chrome and FTP Manager.Manual passwords I don`t prescribe.That is all worked, now tried to log writes error, write You a ticket, waited 5 minutes, did nothing and it worked again. |
| Question: |
Now the problem is not observed, everything works. |
| Question: |
At this stage, the ticket can be closed, if again error then unsubscribe in the same subject.Thank you |
| Answer: |
Well |
