| Question: |
Good evening. I have set up at your domain Registrar (*.* records (**.host**.* and **.host**.*). In the public_html folder has copied your site (there is a file *.html). But when the browser write the address of (*.*), the browser finds nothing, and in some cases (on another PC) shows your home page with offer to copy the file *.html in the public_html folder (although it is there). What I missed in the settings, so you can see my *.*.*. Thank you. |
| Answer: |
Hello
please Do a trace to Your domain: start - run - enter cmd - in the black window enter tracert YOUR DOMAIN - after click to highlight - making enter - skopirovat here in the ticket If You are experiencing zatrudina, view instructional videos http://ded**.net/helphost/tracert.htm |
| Question: |
Here is the traceroute: * * * * * * * ***.**.***.** * ** * ** * ** *.*.* [***.**.***.***] * ** * ** * ** *.*.* [**.***.***.***] * ** * ** * ** * ***-***-***-**.*.* [***.***.***.**]At the end of shows the welcome page (with a link to \"fill\" in the public_html file *.the html that is already there.) |
| Answer: |
remove index.html folder and your zagruzit |
| Question: |
Oh. Sorry, I did not pay attention that at copying on ftp the source is not \"jammed\" my *.html. Thank you for your prompt response. |
| Answer: |
Thank you, that appealed to customer support. |
