| Question: |
Hello, dear Those. support!For some reason I can`t edit or sozdatelya page on your website for WP*.*. - Systemcrash throws in the management console without shrinemaiden changes.Please help to understand the reasons proishodyaschego to recover the website.For quite a long time, nothing on the website has not changed, no plugins added and has not been updated.My login in the system - *: ***.***.***.***:****.By the way, in cpanel, I also can not enter, writes \"incorrect oceanienne\". - Please, provide me \"correct credentials\",because in addition to originally existing, the other did not have.Help restore access to my website.Thank you in advance for your help.With respect,Dmitry. |
| Answer: |
Hello. What changes did you conduct on the website? You changed the file .htaccess? |
| Question: |
Good afternoon.No changes on the website was conducted, in addition to attempts to edit one page - the \"Book\". Had to remove it (retaining a copy). Now I can neither edit it or just post.You mentioned the file has not changed. |
| Answer: |
Address to enter spanel: http://***.***.***.*:****/ - You enter it? |
| Question: |
No, of course. The specified address was still unknown to me... for some reason (not the host notifies its customers about change of address?). Had no entrance indicated in the first message the address (***.***.***.***:****), which was sent to me by your company by Email immediately after making payment and my account.Now login to Your specified new address was successful. |
| Answer: |
you Have configured caching on the site? |
| Question: |
Sorry, hard to answer Your question.Thank you, please close this ticket. The problem is solved. |
| Answer: |
ask what was the decision? |
