| Answer: |
Hello please describe where you create the box and where you see this message? |
| Question: |
Good day, create mail through a panel, the mail is created, add in Outlook, it shows everything is fine, but when trying to check - there are reports that mail is not working. |
| Question: |
*.*. |
| Answer: |
Hello. Check amps. what data You specified in nastrojkah mail client? |
| Question: |
A test message when you check out, but when I try to receive mail writes the above error - wrong Nestorian server |
| Question: |
Oleg? |
| Answer: |
You are in the settings indicated secure connection that requires an SSL certificate, You don`t have it on this domain. Get it in nastrojkah, You must change the ports in nadrich and still make money. |
| Question: |
And the server to change?After all, with a secure connection, the system indicates - *.hostven**.*unprotected - mail.*.* |
| Question: |
Using mail.*.* - don`t even go on the server |
| Question: |
What to do to the SSL certificate?We would then used to *.hostven**.* |
| Answer: |
green.hostven**.com is the server address where is located your account. you can use it to connect |
| Question: |
If you set no encryption on incoming comes, when sending a test mail writes the following: *e*mail*: *. |
| Answer: |
what email client are you using? |
| Question: |
Outlook **** |
| Answer: |
what data did you enter? unable to lead them? |
| Question: |
*: *.comEmail: *.*: ***mail*.hostven**.*mail*: *.hostven**.comUsername: *.*: ******mail* *** (*SSL* ** (*) |
| Answer: |
** port is also no ssl must be natsroennyh smtp authentication with login [email protected] password Apricus**** (if it is the correct password) |
| Question: |
Nope, also writes:*e*mail*: *. |
| Question: |
The password is correct |
| Answer: |
you have an error in the method of authorization. which method of authorization you have? |
| Question: |
What do you mean by the authorization method? |
| Question: |
And we can do SSL certificate? |
| Question: |
This error about the authentication method when climbs put in encryption method - *if * - there is no error, but mail never comes. |
| Answer: |
if there is no error how do you check that the mail doesn`t come? |
| Question: |
I sent her an email and it comes)Also on the box of the sender comes text:*.*. *. |
| Answer: |
the problem is checked |
| Question: |
|
| Answer: |
please Wait. |
| Question: |
Good morning, is there any news on decision? |
| Answer: |
Your issue, please wait |
| Answer: |
http://piccy.info/view*/********/*****ffda**e*c*b*********d*aee**/orig/ verified settings |
| Question: |
Good morning, Yes, this and started. Settings shows everything is in order, but the letters are not there.Test email from Outlook comes when you try to send another email (gmail) wrote*.*. *. |
| Answer: |
send an email to the service mail-tester.com |
| Question: |
Yes, sent emails go. In my box too.But don`t come. What details need maill*.*? |
| Question: |
In the sense of working outgoing, incoming - no |
| Answer: |
You have viewed it report the link? |
| Question: |
Dahttps://*.mail*.* |
| Question: |
May be some nuance in the settings drawer on the panel? |
| Answer: |
please Wait. |
| Answer: |
please send a real letter |
| Answer: |
you have as the mail server MX are apricusholidayhomes.com. ***** IN MX ** relay*.megagroup.ru.
apricusholidayhomes.com. ***** IN MX ** relay.megagroup.ru. whose servers? |
| Question: |
https://*.mail*.**** |
| Question: |
On account of the mail server we worked with megagrup a few years ago.Then moved to you. Do not work with them for a long time. Don`t know why they hang there.This is something you can change in the settings? |
| Answer: |
now you have mail prodoljaet work with megagroup.ru where you have the boxes? |
| Question: |
Honestly - I don`t know, I thought that you have.On megagrup went to the office - they write that the domain is disabled, no access to anything there.Is it possible that we are already a couple of years working with you, and post there, even if you disable the services?Moreover, the mail works (in box)And how to fix it? |
| Answer: |
we can translate mx to our server if your mailbox |
| Question: |
Well, maybe, let`s do it?What do you need? |
| Answer: |
we have changed the entry |
| Question: |
What is my action?To perinatality other boxes? |
| Question: |
Mail still doesn`t work, other boxes have also stopped working.Please help quickly - can`t be without email. |
| Answer: |
so all the boxes you had on megagroup.ru now create them on our server. |
| Question: |
The test message comes in, it sends, but not receives. |
| Question: |
Yes, I made some changes - the same story. The test message comes in, mail simply - no. |
| Answer: |
how do you send mail? |
| Question: |
With a personal gmail.* |
| Question: |
If sending from Outlook (*.*.* - comes |
| Answer: |
so tedious to wait for the DNS updates |
| Question: |
How long to wait? And how it to accelerate? |
| Answer: |
DNS updates from google , not you and not us. we changed the domain settings, google now have their obnoviti. this is an automatic procedure and the speed of the updates depends on the settings of google |
| Question: |
Well, roughly? An hour? day? next month? |
| Answer: |
usually a few hours |
| Question: |
Thanks, I`ll try in the evening |
| Answer: |
Thank you for contacting our support team. |
| Question: |
Good morning, all is still:*.*. *. |
| Answer: |
domain apricusholidayhomes.com the same is not working with our hosting. it works with the ip **.**.***.** it is not our server. you have a site not on our server? |
| Question: |
Good afternoon, No, we have it in America.It cannot be changed - it is pegged to the us *You can customize email with the current settings of the site? It cannot be transferred.If no - can return all as was?To our mail again earned. * a day without mail is a very bad thing. |
| Answer: |
please Wait. |
| Answer: |
which server should run the post office? |
| Question: |
Yes, even with nebula don`t know. If only worked. |
| Answer: |
the Question referred to the administrator, Aidid amps. |
| Question: |
Good morning, and how many more to expect? |
| Answer: |
we returned prezhdnie apricusholidayhomes.com. ***** IN MX ** relay*.megagroup.ru.
apricusholidayhomes.com. ***** IN MX ** relay.megagroup.ru. You now need to check mail settings .megagroup.ru. |
| Question: |
Changed, works, thanks. |
| Answer: |
ok
|
| Question: |
Good afternoon. I have a question. if you wait until the expiration of the paid days on our domain, not to renew it and buy again after the expiration. Then all of our previous probley bidet solved? And information with MEGAGROUP will be removed - again and tol;Ko under your control? Please take the time to read our problem. Thank you.PS and another question - megagrup the idea is just to redirect mail need orahost, but to understand what`s going on don`t want, right? |
| Answer: |
Hello. mail and now can work with hosting if you create on the hosting boxes and Ukazat in the properties of our DNS domain. |
| Question: |
Unfortunately, not out - we did a week with you understand what it is, but you said (your colleague) that the mail server rabotaet with MEGAGROUP. Although the payment is to you, they have all Pau years ago Kantemirovka. The drawers are not created with all this in principle and started. we need new boxes, but creating them is not possible. |
| Question: |
I bought the domain *.* while with him I need only a working e-mail. Can it be transfer to you and buy a package on a mail? |
| Answer: |
any hosting paypalkonto work with spacey
*. add as an additional domain in the control panel
*. Change the DNS on the Registrar`s site
*. Website files upload to the directory specified when you create the domain
http://ded**.net/ aid for use panel
DNS
ns*.hostven**.com IP:**.**.***.***
ns*.hostven**.com IP:**.**.***.*** |
| Question: |
Website files upload to the directory specified when creating the domain, this item is not understood |
| Question: |
You`re no zone .* |
| Question: |
Another good day. Please help me transfer domain *.* on erahost as the additional domain (at this moment to create the mailbox). Put Mme for this account( you do have such a service?)Passwords to log in to your personal office on the website where I bought the domain:* https://*.*.*signinUSERNAME: *.*.*: *** |
| Answer: |
you hotjet transfer a domain to our service? |
| Question: |
* |
| Answer: |
create pogaluista on the issue of transferring a separate ticket to the Department of Finance. |
| Question: |
Good afternoon. does not work and the new mail .AE also. It kind of relates to the last problem? Can you check? It is very important to us. .whom all the brokenness ( read the correspondence above, please), new too can. |
| Answer: |
the Question referred to the administrator, wait for amp. |
| Answer: |
describe now what is the problem |
| Question: |
Good afternoon. all the same problems that were described above. tol to with a new purchased domain .AE |
| Answer: |
please describe the specific problem in this ticket |
| Question: |
Good afternoon. this problem understood * weeks. it would be easier if you would have read the previous perereca. the postal service has not worked since .anyone not working on the new domain .AE please read about what it was and tell me can you fix it. do not want to change hostingour company because of this |
| Answer: |
please Specify. |
| Question: |
Please tell me you specifically write? I reprint *x weekly correspondence with those support?Mail is not working. Not come and go. We are not running a mail server. Can you fix it? |
| Question: |
Good afternoon. Cannot add mailbox... it says Send test e-mail message: None of the authentication methods supported by this client are supported by your server.tried both options in accordance with инструкциейUsername: [email protected]: Use the email account``s password.Incoming Server: green.hostven**.comIMAP Port: *** POP* Port: ***Outgoing Server: green.hostven**.comSMTP Port: ***IMAP, POP*, and require SMTP authentication.Non-SSL Settings (NOT Recommended)Username: [email protected]: Use the email account``s password.Incoming Server: mail.apricusholidayhomes.comIMAP Port: *** POP* Port: ***Outgoing Server: mail.apricusholidayhomes.comSMTP Port: **IMAP, POP*, and SMTP require authentication. **-**-**** | **:**:**Please zdravstvuite.otvette where you create the box and where you see this message?**-**-**** | **:**:** admin on-line apricus Good day, create mail through a panel, the mail is created, add in Outlook, it shows everything is fine, but when trying to check - there are reports that mail is not working. **-**-**** | **:**:** apricus Your message couldn`t be delivered to [email protected] because the remote server is has been misconfigured. **-**-**** | **:**:**Hello.Check amps. what data You specified in nastrojkah mail Clint?**-**-**** | **:**:** Oleg apricus Use these settings (ROR*)Username: [email protected]: Use the email account``s password.Incoming Server: green.hostven**.comPOP* Port: ***Outgoing Server: green.hostven**.comSMTP Port: *** **-**-**** | **:**:** apricus Test message when checking out, but when I try to receive mail writes the above error - wrong Nestorian server **-**-**** | **:**:** apricus Oleg? **-**-**** | **:**:**You are in the settings indicated secure connection that requires an SSL certificate, You don`t have it on this domain. Get it in nastrojkah, You must change the ports in nadrich and still make money.**-**-**** | **:**:** Oleg apricus And the server change?After all, with protected connection system indicate - green.hostven**.compri unprotected mail.apricusholidayhomes.com **-**-**** | **:**:** apricus Via mail.apricusholidayhomes.com - don`t even go on the server **-**-**** | **:**:** apricus And how to make was an SSL certificate?We would then have used the green.hostven**.com **-**-**** | **:**:**green.hostven**.com is the server address where is located your account. you can use it to connect**-**-**** | **:**:** admin on-line apricus If you set no encryption on incoming comes, when sending a test mail writes the following:Send test e-mail message: None of the authentication methods supported by this client are supported by your server. **-**-**** | **:**:**what email client are you using?**-**-**** | **:**:** admin on-line Just messages: * * page: * < PREV.*******Trail. > |
| Question: |
|
| Question: |
|
| Question: |
now you have mail prodoljaet talk *.*where you boxes?**-**-**** | **:**:** admin* be Honest - don`t know, I thought that you have.On megagrup went to the office - they write that the domain is disabled, no access to anything there.Is it possible that we are already a couple of years working with you, and post there, even if you disable the services?Moreover, the mail works (in box)And how to fix it? **-**-**** | **:**:**we can translate mx to our server if your boxes from us**-**-**** | **:**:** admin* Well, maybe, let`s do it?What do you need? **-**-**** | **:**:**we have changed the entry**-**-**** | **:**:** admin* What is my action?To perinatality other boxes? **-**-**** | **:**:** * Mail still doesn`t work, other boxes have also stopped working.Please help quickly - I can`t no mail. **-**-**** | **:**:**so all the boxes you had on *.*now create them on our server**-**-**** | **:**:** admin* Test message arrives, sends but not receives. **-**-**** | **:**:** * Yes, I made some changes - the same story. The test message comes in, simply mail - no. **-**-**** | **:**:**how do you send mail?**-**-**** | **:**:** admin* personal gmail.* **-**-**** | **:**:** * If sending from Outlook (*.*.* - comes **-**-**** | **:**:**so tedious to wait for DNS updates**-**-**** | **:**:** admin* How long to wait? And how to speed up? **-**-**** | **:**:** |
| Question: |
|
| Question: |
Here is the problem we have with the domain *.* I bought the domain *.* and mail is also not working, mailboxes are not created. Solve the problem? |
| Answer: |
domain apricusholidayhomes.ae is not related to our hosting. he cost of DNS apricusholidayhomes.ae. **** IN NS park*.hostinginuae.com.
apricusholidayhomes.ae. **** IN NS park*.hostinginuae.com.
apricusholidayhomes.ae. **** IN NS park*.hostinginuae.com.
apricusholidayhomes.ae. **** IN NS park*.hostinginuae.com. with our hosting it is not working. and now it does not work |
| Answer: |
what would the domain and post office worked with our hosting you have with the Registrar of smenitb DNS ns*.hostven**.com
ns*.hostven**.com |
| Question: |
this was done a week ago. There are registered your DNS **.hostven**.* **.**.***.*****.hostven**.* **.**.***.*** |
| Question: |
Registrar |
| Answer: |
please contact the Registrar you have the wrong DNS dig apricusholidayhomes.ae ns
; <<>> DiG *.*.*rc*-RedHat-*.*.*-*.**.rc*.el*_*.* <<>> apricusholidayhomes.ae ns
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: *****
;; flags: qr rd ra; QUERY: * ANSWER: * THAT AUTHORITY: *, ADDITIONAL: *
;; QUESTION SECTION:
;apricusholidayhomes.ae. IN NS
;; ANSWER SECTION:
apricusholidayhomes.ae. **** IN NS park*.hostinginuae.com.
apricusholidayhomes.ae. **** IN NS park*.hostinginuae.com.
apricusholidayhomes.ae. **** IN NS park*.hostinginuae.com.
apricusholidayhomes.ae. **** IN NS park*.hostinginuae.com. |
| Question: |
Good afternoon. I changed everything as you wrote to me. Can check, did the change? |
| Answer: |
please Do a trace to Your domain: start - run - enter cmd - in the black window enter tracert YOUR DOMAIN - after click to highlight - making enter - skopirovat here in the ticket
If You are experiencing zatrudina, view instructional videos http://ded**.net/helphost/tracert.htm |
| Question: |
*host*emails*domain*IP*. *hosting. *MX*email*hosting*. *literally*the IP. *hosting*. |
| Answer: |
why is the website hosted on another hosting? |
