| Question: |
No access * to the sites and FTP |
| Answer: |
please Do a trace to Your domain: start - run - enter cmd - in the black window enter tracert YOUR DOMAIN - after click to highlight - making enter - skopirovat here in the ticket
If You are experiencing zatrudina, view instructional videos http://ded**.net/helphost/tracert.htm |
| Question: |
* <* MS <* MS <* MS * [***.***.*.*] * * * <* MS * **.*.***.* * * * <* MS * * **.***.*.*** * * * * * * * **.***.***.*** * ** * * * * ***-***.***.*.*.* [**.**.***.***] * * * * Timed out for the request. * * * * Timed out for the request. * * * * Timed out for the request. * * * * Timed out for the request. ** * * * Timed out for the request. ** * * * Timed out for the request. ** * * * Timed out for the request. ** * * * Timed out for the request. ** * * * Timed out for the request. |
| Answer: |
specify your ip |
| Question: |
C:\\Users\\User>*.*Tracing route to *.* [***.***.**.***]the maximum number of jumps **: |
| Answer: |
the ip ***.***.**.*** not related to us. you have submitted this domain on another hosting? |
| Question: |
no. |
| Answer: |
but***.***.**.*** it`s not our ip. CSN you stand our, but the ip ***.***.**.*** not ours. you that t Manali in domain settings? |
| Question: |
no, the last time came when he extended the hosting service |
| Answer: |
we have removed the entry ***.***.**.*** from the domain settings |
| Question: |
after some time, you can check? |
| Answer: |
after a couple of hours please check |
| Question: |
It worked, thank you very much. With holidays You. |
| Answer: |
thank you. and You prazdnikami |
