| Question: |
Hello. It was not today, after ** hours of any failures associated with the database?Filled on the website goods before this time and in ** hours found that they had disappeared.Can check what happen? |
| Answer: |
Hello. we discovered a critical failure with discommission and perience server on the new drive, restore from backup. to sojaleniu likely some data was lost. |
| Question: |
OK, so I understand. Then you can configure a more frequent backup of databases (for example *)? That the whole site has acapella times a day, and every hour. Well, and that these backups automatically cleared after * weeks (so not clogged with a time). |
| Answer: |
the panel allows you set up such a backup. |
| Question: |
Well, then in the future please inform about such cases in the mail. |
| Answer: |
in this case there was a critical problem in izbegayte data was taken urgently. |
| Question: |
OK clear, thank you |
| Answer: |
Thank you for contacting our support team.
|
