| Question: |
Good day!Mail client - Outlook configuration is correct, when testing the account the mail is being sent. The letter must also be sent, but after some time returns immediately with the subject \"Mail*: *\" and the message that this mailbox does not exist. This happens with any address, even those where there is ***%certainty that the box is running.Prompt pzhl what could be the reason?Thank you! |
| Answer: |
Hello pojalouista send a letter to the service box mail-tester.com |
| Question: |
Sent: *-**mail*.*Right? |
| Answer: |
tear click on the website button - proirity and provide a link to reschultate in the ticket |
| Question: |
https://*.mail*.*-** |
| Answer: |
utochnyat as you send email |
| Question: |
Don`t understand the question...I Created the email in Outlook and clicked send, it went almost immediately, and after some time returned |
| Answer: |
please Check now.
|
| Question: |
has not changed. again came failure |
| Answer: |
send to mail-tester |
| Question: |
done.https://*.mail*.***** |
| Answer: |
a great result. mail is fully functional. |
| Question: |
What is the problem? The letter still doesn`t reach the destination and return immediately, regardless of the mail client:http://*.*iyexyjhttp://*.* |
| Answer: |
please Wait. |
| Answer: |
try to send via webmail |
| Question: |
can you provide a link, never used this service |
| Answer: |
In your cPanel there is a section of Mail and login via Webmail. |
| Question: |
I did so - of the methods mentioned above webmail services have chosen all the options: http://*.**eqhttp://*.**mfhttp://*.****And from another account on the same domain, the same thing happens http://*.*** |
| Answer: |
please give the full email headers, a response letter |
| Question: |
http://*.*** |
| Answer: |
in text please |
| Question: |
|
| Answer: |
the only problem with ukr.net ? |
| Question: |
out. what otpravili on *.*gmail.* and corporate - dostavlena |
| Answer: |
then You need to check ukr.net why, dannie |
| Question: |
approx. |
| Answer: |
Thank you for contacting our support team.
|
| Question: |
Hello again!Guided by Your advice have sent a request to *.*.Here is their response:\"Good day,Nudite, whether weasel, a fragment of the log *-SES the IP address otpravlyayas server. Proantar Dana npharmacy bude mozhna skazati z listy jako reason not Boule postavlen uremovich.\"I think where can I learn this information?Thank you! |
| Answer: |
send a letter now |
| Question: |
Sent to *.* |
| Answer: |
you sent? |
| Question: |
through Outlook |
| Question: |
Is there a way? |
| Answer: |
if you send from Outlook you sent from your computer, and logs on to sell can not |
| Question: |
sent |
| Answer: |
please Wait. |
| Answer: |
[email protected] again, nothing was sent. send via webmail |
| Question: |
Sent by * today *.** |
| Answer: |
tell me how are [email protected] and [email protected] ? |
| Question: |
pilipenko.*gmail.* is Inbox one of the staff;*.*.* General poshtukatureny employee has access to both boxes, but the first does not use. |
| Answer: |
please send again via webmal |
| Question: |
to *.*? |
| Answer: |
Yes |
| Question: |
sent |
| Answer: |
again please |
| Question: |
made |
| Answer: |
please Wait.
|
| Answer: |
you can send now not on the box ukr.net ? |
| Question: |
sent |
| Answer: |
what is the box* the letter came? |
| Question: |
*.*.* |
| Answer: |
a letter? |
| Question: |
Yes |
| Answer: |
then it turns out blokirovka side ukr.net |
| Question: |
Well, that`s understandable... I wrote them a message, they ask to submit some data. Here is their message:\"Good day,Nudite, whether weasel, a fragment of the log *-SES the IP address otpravlyayas server. Proantar Dana npharmacy bude mozhna skazati z listy jako reason not Boule postavlen uremovich.\"Can help with the answer, because I do not know where to get those data |
| Answer: |
send again on their box. |
| Question: |
sent to *.* |
| Answer: |
here is log
****-**-** **:**:** *f**Pl-****m*-*C ** [email protected] ([email protected]) <[email protected]> R=dkim_lookuphost T=dkim_remote_smtp: all hosts for `ukr.net` have been failing for a long time (and retry time not reached)
****-**-** **:**:** *f**Pl-****m*-*C => [email protected] ([email protected]) <[email protected]> R=dkim_lookuphost T=dkim_remote_smtp H=gmail-smtp-in.l.google.com [**.***.***.**] X=TLSv*.*:ECDHE-RSA-AES***-GCM-SHA***:*** CV=yes C=\"*** *.*.* OK ********** k**si******wrf.** - gsmtp\"
****-**-** **:**:** *f**Pl-****m*-*C Frozen (delivery error message) |
| Question: |
and the IP server? |
| Answer: |
ip nosegawamura **.***.*.** |
| Question: |
Thank you! |
| Answer: |
Thank you for contacting our support team.
|
| Question: |
Good day!*.* all not for sale!On the issue of the ticket said the following:\"Good day,IP address logged \"Chorny\"@*.*.Mogilev causes potraplyannya to \"black\" the list:— IP address nalezyty otkrytomu rostovomu server;— number of otpravlena list on nesnow postow skrinky perevesu vstanovleno normal;— blesst list Bulo qualla oderzhali Yak nabijan;— the holding of reklamnih, informazini NSA tips rassilon on Postov skrinky @*.*, vlasnici yakih not give Shadi on h producing.For podac applications for rozhled features vidalina IP address, and z \"black list\" utochnil, whether weasel, nastupnu nformats:— name compan (if there is the toll -);— im`ya domain I, od yakogo otpravlyayutsya listy;— IP addresses poshtovogo server that is listed in the \"Chorny\" list;— average number of denna otpravlena lists;— the type (nature) lists.Z npharmacy schodo tsogo power VI also can anionites for Poranny.\"After we provided the requested information, they wrote this:\"For features vidalina IP address, and z Chorny list recomendado correctly nastupati * records. IP address Vdovin got the domain from, etc yakogo VI otpravlyaet listy. For utochneny instructs nilestown * - recording zvernutisya to your host.\"The actual brewing questions - \"What do they want from us?\" and \"What to do?\"Thank you! |
| Answer: |
Hello for some reason, they brought the ip in blacklist? |
| Question: |
not saying |
| Answer: |
ask them directly. |
| Question: |
how does this affect what they want to configure on the host * recording?Sorry, but tired of the month to run from You to them, from them to You.You can solve this issue at Your level? In the end, it`s Your server and your IP block... |
| Answer: |
the Question referred to the administrator, wait for amp. |
| Answer: |
PTR necessarily existents. is the server record.Yu you on the server, shared hosting, your record you have to be nge can have server ip PTR servers, not your domain, if they mean it. you on the hosting, you do not have your server |
| Question: |
Sorry, but I am a regular user and not versed in such subtleties.You might not be able to represent my interests as Your client and yourself to contact *.*, to solve this issue? As far as I understand from your extreme message that the roles were distributed this way: They`re just messing with my head, You dismiss their requests. The problem for almost a month not moving.Please take part and decide with them probleme with servers * records and other \"shmaisani\". In the end, as You put it: \"I`m not your server\" and \"shared hosting\".Thank you for your understanding! |
| Answer: |
We have sent a request |
| Question: |
Thank you! |
| Answer: |
OK |
| Answer: |
Lamoni quick answer? while there is no answer. |
| Question: |
During the day |
| Answer: |
OK |
| Question: |
Good day!Came another reply from *.*? |
| Answer: |
We sent again |
| Question: |
Hello!Sending mail to *.* never resumed! Do You have any solutions? |
| Answer: |
Hello please Wait, the Question is sent to the administrator. |
| Answer: |
now Send again a message on the box which did not reach the mail |
| Question: |
Mail is not being sent for a single box, placed on *.*.Now ( * * :**) sent a letter with the box *.*.* on the box *.*. Returned mail with an error as follows:\"*mail*.*recipients. *. *: *.*host*mxs.*.* [***.**.**.***] *mail*: *** **.***.*.** *. *http://*.*.*.html\" |
| Answer: |
no answer from ukr.net the problem is not solved. we do not know the reason for blocking the mail with their service. |
| Question: |
we are also not the answer...is it possible to change the IP address for our domain? Will this solve the problem? |
| Question: |
*.* unsubscribed: \"Good day, nudite, whether weasel, a fragment of the log *-SES\"Please send the log *-session |
| Answer: |
please Wait, the request is sent to the administrator. |
| Answer: |
*fmlVX-**HKyz-Ff ** [email protected] R=dkim_lookuphost T=dkim_remote_smtp H=mxs.ukr.net [***.**.**.***]: SMTP error from remote mail server after initial connection: *** **.***.*.** in RBL. See ***rblled.html grep *fmlVX-**HKyz-Ff /**exim_mainlog
****-**-** **:**:** *fmlVX-**HKyz-Ff <= [email protected] H=(DESKTOPJRN*K*I) [**.***.**.***]:***** P=esmtpsa X=TLSv*.*:ECDHE-RSA-AES***-GCM-SHA***:*** CV=no A=dovecot_login:[email protected] S=***** id=****** d**dbe$*adb****$d****a**[email protected] T=\"TEST **:** **.**.**\" for [email protected]
****-**-** **:**:** cwd=/**exim * args: /**exim -Mc *fmlVX-**HKyz-Ff
****-**-** **:**:** *fmlVX-**HKyz-Ff Sender identification U=unpol D=avanbud.com.ua [email protected]
****-**-** **:**:** *fmlVX-**HKyz-Ff SMTP connection outbound ********** *fmlVX-**HKyz-Ff avanbud.com.ua [email protected]
****-**-** **:**:** *fmlVX-**HKyz-Ff H=mxs.ukr.net [***.**.**.***]: SMTP error from remote mail server after initial connection: *** **.***.*.** in RBL. See ***rblled.html
****-**-** **:**:** *fmlVX-**HKyz-Ff ** [email protected] R=dkim_lookuphost T=dkim_remote_smtp H=mxs.ukr.net [***.**.**.***]: SMTP error from remote mail server after initial connection: *** **.***.*.** in RBL. See ***rblled.html
****-**-** **:**:** cwd=/**exim * args: /**exim -t-oem -oi-f <> -E*fmlVX-**HKyz-Ff
****-**-** **:**:** *fmlVX-**HKzR-R* <= <> R=*fmlVX-**HKyz-Ff U=mailnull P=local S=***** T=\"Mail delivery failed: returning message to sender\" for [email protected]
****-**-** **:**:** *fmlVX-**HKyz-Ff Completed here is log |
