| Question: |
Dobri den. dabaviti UTB domain hosting http://**newblog.* |
| Answer: |
Hello we have added the domain to the DNS server. now you need to panel add it to the menu - www domains. |
| Question: |
*ssl*http://**newblog.*https |
| Answer: |
the certificate is installed |
| Question: |
* * *ssl* |
| Question: |
*ssl*https://**newblog.* |
| Question: |
*ssl*https://armblog.*https://**newblog.* |
| Question: |
* *? |
| Question: |
* * * |
| Question: |
ssl* * * ? |
| Question: |
http://*.**** |
| Answer: |
SSL is disabled from the website **newblog.ru |
| Question: |
http://*.* |
| Question: |
?? |
| Answer: |
Hello. your question is not clear. you hotjet Thu Oba we spent administrirovanie Your website? you do not have a site administrator? We can offer You the services of the webmaster, because the server we administer your website but we don`t serve. if you have some sort of installation problem, please describe it, we`ll try to help |
| Question: |
* ? |
| Question: |
* **newblog.ruhttp://*.**** |
| Answer: |
describe the problem in more detail which files you want to emanate what problem and where you see. please read more, we will help |
| Question: |
* |
| Answer: |
you should rabatti as root , you work with only Satyam ka polzovateli and the landlord. |
| Question: |
*armblog.*videoamhttp://*.*** **newblog.*roothttp://*.* |
| Answer: |
they don`t need to be root? as these files you have to what they need? |
| Question: |
* |
| Answer: |
ok |
| Question: |
* ... *napisal* ...*posmotritehttp://*.** |
| Answer: |
server: **.**.***.** username: armblog password: *Z*uyQZyyKLirw |
| Question: |
http://*.*** |
| Question: |
To carry out the requested action, WordPress needs access to your server. Please enter the coordinates of the FTP access. If you don`t remember the coordinates, you can find them in the helpdesk of your hosting provider. |
| Question: |
* |
| Answer: |
Ukazat the server: **.**.***.** username: < / span>videoam password: *Z*uyQZyyKLirw |
| Question: |
http://*.**mhttp://**newblog.*wp*adminlogin**newblog.* **newblog.***** try |
| Answer: |
logged in admin area, where the fix needed? |
| Question: |
http://**newblog.*wp*admin*.re try to install the plugin loboy |
| Answer: |
anyone don`t need, tell me the name of the plugin you want to install. |
| Question: |
WP* |
| Answer: |
please wait. |
| Question: |
well ? |
| Question: |
?????? |
| Answer: |
you have entered the ftp data connection ? http://prntscr.com/izney* |
| Question: |
* |
| Answer: |
enter data for Ustvari your figures ftp connection |
| Question: |
*FTP*WORDPRESSNU*WORDPRESS* |
| Question: |
??? |
| Answer: |
customer Service is not to install the client`s sites. What you have any difficulties? |
| Question: |
* |
| Question: |
* |
| Question: |
*servera* |
| Answer: |
please wait. |
| Question: |
* |
| Question: |
http://**newblog.* |
| Answer: |
we have reinstalled WordPress, plug-ins are now installed, but still have a problem with Provimi, understand. |
| Question: |
ok*mail* **newblog*mail.* |
| Answer: |
Check the amps. now log in to admin area log as admin pas: password excellent office |
| Question: |
*admin*login* |
| Answer: |
PARAT the same as your billing password |
| Question: |
wp*adminlogin**newblog.* **newblog.*****login*admin |
| Question: |
http://**newblog.*wp*login.phpskaji*login*admin*admin* |
| Question: |
*login*admin*adminka |
| Question: |
* |
| Answer: |
Thank you for contacting our support team.
|
| Question: |
* ** *The size of the uploaded file exceeds the value * set in the php file.*.***newblog.* |
| Answer: |
please Check now.
|
| Question: |
* |
| Answer: |
Thank you for contacting our support team.
|
| Question: |
*ip* ? |
| Answer: |
Hello. You can`t add the ip, you have only one ip |
| Question: |
*ip? |
| Answer: |
ip is *$ per month. stands out if you have free ip on the server |
| Question: |
* **newblog.* |
| Answer: |
free ip now for the server no. as You need the ip and for what? |
| Question: |
* * ip* ***.*armblog.*ip*adresomxachu*ip* |
| Answer: |
please Wait. |
| Question: |
* ?? |
| Answer: |
We are not positive yet. Please wait. |
| Answer: |
* ip costs *$ per month |
| Question: |
* **newblog.* |
| Answer: |
now the server has no free ip |
| Question: |
*? |
| Answer: |
as soon as we`ll let you know |
| Question: |
* ? |
| Answer: |
in the next couple of days. |
| Question: |
*ip*facebook |
| Answer: |
and for czego need ip? |
| Question: |
*ip*ip* |
| Answer: |
please wait |
| Question: |
ok*ip* |
| Answer: |
Hello/ we can provide You ip/ You create an invoice? |
| Question: |
* ** *ip * * |
| Question: |
*ip ? |
| Question: |
*ip? |
| Answer: |
your second ip **.**.***.** added |
| Question: |
*ip* ? |
| Question: |
*ip ? |
| Answer: |
pay now don`t need anything, the cost of IP addresses added to Your plan and at your next renewal, You`ll pay a VPS and additional IP address. |
| Question: |
*ip* ? **.**.***.** |
| Answer: |
You need to assign the IP address for your domain http://take.ms/qT*Au then You will be able to contact him. |
| Question: |
*ip*http://**newblog.* |
| Answer: |
done |
| Question: |
* ***% *ip |
| Answer: |
average *-** hours, but sometimes the updates are up to ** hours, but this is rare. |
| Question: |
*ip ***% * ? |
| Answer: |
to trace, it is possible to see how works the IP address. https://host-express.pro/wiki/tracert.html |
| Question: |
* |
| Answer: |
Thank you, that appealed to customer support. |
| Question: |
izvinihttps://**newblog.*https*armblog* ? |
| Answer: |
please Do a trace to Your domain: start - run - enter cmd - in the black window enter tracert YOUR DOMAIN - after click to highlight - making enter - copy here in the ticket
If You experience difficulty, review the instructional videos http://ded**.net/helphost/tracert.htm |
| Question: |
Microsoft Windows [Version *.*.****](c) Corporation Microsoft (Microsoft Corp.), ****. All rights reserved.C:\\Users\\news>* **newblog.*Tracing route to **newblog.* [**.**.***.**]the maximum number of jumps **: * * * * timed out for the request. * * * * Timed out for the request. * * * * Timed out for the request. * * * * Timed out for the request. * * * * Timed out for the request. * * * * Timed out for the request. * * * * Timed out for the request. * ** * ** * ** * **.**.*.** * * * * Timed out for the request. ** * * * Timed out for the request. ** * * * Timed out for the request. ** ** * ** * ** * **.***.***.** ** *** * *** * *** * **.**.***.*** ** *** * ** * ** **.*.*.* [***.***.***.***] ** ** * *** * ** ***.**.*.* [***.***.***.***] ** *** * *** * *** ****.**.**.*.* [***.***.***.***] ** ** * ** * *** *.226.***.***.***.*.*.* [***.***.***.***] ** *** * *** * ** *.82.***.**.**.*.*.* [**.**.***.**]Trace complete. |
| Answer: |
you have not yet updated DNS |
| Question: |
* ** * |
| Answer: |
ok |
| Question: |
armblog.* |
| Question: |
* |
| Answer: |
Thank you for contacting our support team.
|
| Question: |
*http://**newblog.ruhttps://*.*** |
| Answer: |
Hello. what is indicated by the lower arrow doljny you to configure your website |
| Question: |
*WP* ** * ***. * ***multiple*. * : *. PHP. *. |
| Answer: |
these preferences you need to change on the site itself everything else matches. |
| Question: |
*ip* **.**.***.**http://*blog.*ssl* |
| Answer: |
Domain < / span>arm-blog.ru added. |
| Question: |
*ssl*? |
| Answer: |
certificate on a domain < / span>armblog.am was installed and working. |
| Question: |
*http://*blog.* |
| Answer: |
please wait. |
| Question: |
ok* |
| Question: |
*wordpres*http://*blog.* |
| Answer: |
Upload amp. Your distributive WP, so we were able to install it. |
| Question: |
??? distributiv * |
| Question: |
*armblog.*https://*.****** |
| Answer: |
Sent a request to the certification authority. |
| Question: |
*https://*blog.* |
| Answer: |
the certificate is disabled. |
| Question: |
*? |
| Answer: |
You is the site available? |
| Question: |
*wordpress*https://*blog.* |
| Answer: |
You Have distributiv? |
| Question: |
distributiv * ? |
| Answer: |
customer Service is not engaged in the installation of customer sites. You need to download the package off.WordPress website, upload it to the folder of the domain and to install. |
| Question: |
*wordpres* |
| Answer: |
Oggidata amps. |
| Question: |
* |
| Answer: |
there now have the WP files You need them? |
| Question: |
*wordpres*https://*blog.* |
| Answer: |
okay wait please. |
| Question: |
* |
| Answer: |
WordPress is installed. To log into admin`s part, use the address: arm-blog.ru/wp-admin log as admin pas from Your personal account |
| Question: |
* |
| Answer: |
**** |
| Question: |
*https* |
| Question: |
*ssl* |
| Question: |
*armblog.* |
| Question: |
*armblog.* |
| Answer: |
turned it off in * minutes to receive a certificate for < / span>arm-blog.ru |
| Question: |
*armblog.* Unmanagement disabled by the server administrator.* |
| Answer: |
turned it off in * minutes to receive a certificate for arm-blog.ru |
| Question: |
*blog.* ? |
| Answer: |
armblog.am - launched, in relation to the new certificate, yet said that too many queries were for a certificate, will have to put it off until tomorrow :( |
| Question: |
*https://*blog.* |
| Answer: |
Tomorrow will send a second request for a new SSL certificate, and predvaritelno will block the website < / span>armblog.am *-** min. |
| Question: |
ok* |
| Answer: |
update amps. tomorrow this ticket |
| Question: |
*https*http://*blog.* |
| Question: |
*https*http://*blog.* |
| Answer: |
sent a second request. |
| Question: |
*armblog.*https://*.*.nethttps://*.***** |
| Answer: |
please Wait. |
| Answer: |
the Scan is running. |
| Question: |
ok* |
| Question: |
* |
| Answer: |
we have a scanner at the end of skanirovaniya we will provide You with a report. |
| Question: |
* |
| Answer: |
the Scan is complete, the report can be seen at: armblog.am/AI-BOLIT-REPORT-__-******-**-**-****_**-**.html |
| Question: |
* |
| Answer: |
please provide login details to the admin panel. |
| Answer: |
please provide login details to the admin panel. |
| Question: |
admin**************username: *password: **lYushttps://armblog.*wp*admin*admin.php*http://*.****http://*.**xdzxhttp://*.*****http://*.*** |
| Question: |
* |
| Question: |
*? |
| Answer: |
We only scan. Now keep rescan |
| Question: |
* |
| Answer: |
we have services virus removal but can recommend professionals |
| Question: |
* |
| Answer: |
sorry did not understand You |
| Question: |
* |
| Answer: |
how do you know what happened? did you check the website before? |
| Question: |
* |
| Answer: |
you eliminate all vulnerabilities and constantly делаетt updates/ |
| Question: |
*https://*.*.* |
| Answer: |
this is not a test. it is very superficial. |
| Question: |
http://*.****hehttps://*blog.*wp*admin*.php |
| Answer: |
ask what is it? |
| Question: |
* |
| Answer: |
why not? |
| Question: |
*wp* |
| Answer: |
why not? describe in detail pzhaluysta. what exactly does not work? |
| Question: |
*ftp*ftp* |
| Answer: |
the data of the ELA are the login user belongs to which domain on the server, the server`s ip as the server, the user password and the path to the folder. |
| Question: |
*http://**newblog.*https://*blog.* |
| Answer: |
what you entered for Ustvari plugin? your website includes an administrator? |
| Question: |
http://*.****https://*blog.*wp*admin*.phpesli* |
| Question: |
* |
| Answer: |
which plug-in* where to take it* |
| Question: |
*wp* |
| Answer: |
this plugin no. specify full name and link to it |
| Question: |
WP*Cachehttps://*blog.*wp*admin*.php*WP* |
| Answer: |
the plugin requires knowledge settings. You know how to customize it? |
| Question: |
* |
| Answer: |
login to the admin panel didn`t fit. Check amps. the data for authorization. |
| Question: |
*blog.*wp*admin*log: adminpas: **** |
| Question: |
* |
| Answer: |
please Wait. |
| Question: |
http://*.*****?? |
| Answer: |
please create for each task a separate ticket. what would each issue was a separate ticket. |
| Question: |
well you can now sozdat Novi? I need tomorrow to work fine. configure all of the Sait what would the magician will install the plugin and the theme of the work Novi ssl* . |
| Answer: |
specify which domain to create? |
| Question: |
armblog.***newblog.*http://*blog.ruhttp://*blog.*ssl* |
| Answer: |
the Process of obtaining a certificate started |
| Question: |
okey* |
| Answer: |
odluciti periadrenal to https , obtaining a certificate is not yet possible because of this Details:Error finalizing order :: too many certificates already issued for the exact set of domains: arm-blog.ru,www.arm-blog.ru: see https://letsencrypt.org/docs/rate-limits |
| Question: |
*? |
| Answer: |
the Question referred to the administrator, airdate amps. |
| Question: |
*armblog.*ssl* * *ssl* * * |
| Answer: |
you had an error while obtaining certificates and exhausted limit of attempts for date you need to remove forwarding from sites not yet issued certificates. |
| Question: |
??? * forwarding http://*blog.* |
| Answer: |
now we need to wait for the issuance of certificate |
| Question: |
*? |
| Answer: |
it depends on the center SERTIFIKACII. the application is filed |
| Question: |
*https://*blog.*? |
| Question: |
*http://*blog.* |
| Answer: |
what do I need to configure ? |
| Question: |
*https://*blog.*wp*admin*.phpWP* |
| Answer: |
on Snet access https://arm-blog.ru/wp-admin/plugin-install.php |
| Question: |
*https |
| Answer: |
without https. |
| Question: |
*ssl*armblog.*ssl* |
| Answer: |
please Wait. |
| Question: |
ok * *http://*blog.* |
| Question: |
*?Unable to create directory wp*/****/**. Check to see if the parent directory for the entry.https://*blog.*wp*admin*.php* |
| Question: |
* |
| Answer: |
please Wait. |
| Question: |
I`m waiting for ....... |
| Question: |
well, please tell me the site normaly working now? Mach installs a plugin with those? |
| Question: |
tell me the certificate works ? |
| Answer: |
you removed the redirect to https that we could install the certificate? |
| Question: |
*? |
| Question: |
* |
| Question: |
* |
| Answer: |
you should avoid http://arm-blog.ru on https://arm-blog.ru |
| Question: |
* ? |
| Answer: |
you removed? remove the redirect to https in the site settings |
| Question: |
http://*.***** ? |
| Answer: |
there don`t touch anything |
| Question: |
* |
| Answer: |
center sertifikatsii refused to issue certificate on a domain Details:Error finalizing order :: too many certificates already issued for the exact set of domains: arm-blog.ru,www.arm-blog.ru: see https://letsencrypt.org/docs/rate-limits disable the redirect to https and http rabotite yet to address the issue. |
| Question: |
* |
| Answer: |
who you set setit? as the website appeared on the server? |
| Question: |
*wordpress |
| Answer: |
who established the website? the website is empty? |
| Question: |
*wordpress*zip*hosting*http://*blog.* |
| Answer: |
who did the forwarding http://arm-blog.ru on https://arm-blog.ru ? |
| Question: |
* ? |
| Question: |
* |
| Answer: |
To sogi. the CA says that there were too many requests. We will create a test certificate, on * month. then will need to repeat the request, I think Dolina to be all right by that time. please Wait. |
| Question: |
ok* |
| Answer: |
the Certificate is created and installed. |
| Question: |
* |
| Answer: |
i.e. to set, the website? What needs to be done, describe the amps. read more. |
| Question: |
*okno*http://*.****** |
| Question: |
* |
| Question: |
https://*blog.*wp*admin*.phpesli*WP*login*admin*blog.*wp*admin*log: adminpas: **** |
| Answer: |
enter server: **.**.***.** user: armblog and the password for the user account armblog |
| Question: |
http://*.*** |
| Answer: |
just doesn`t work. login details and what exactly the plugin You want to ustanovit. We poprobuem themselves. |
| Question: |
WP* |
| Answer: |
Check amps. login and authorization in the control panel. |
| Question: |
*blog.*wp*admin*log: adminpas: **** |
| Question: |
*WP* |
| Answer: |
specify what ftp user belongs to the domain and the password of the user |
| Question: |
*wordpres*ftp* |
| Answer: |
how do you upload files? |
| Question: |
http://*.***** |
| Answer: |
okay. please wait |
| Question: |
* |
| Question: |
*? |
| Answer: |
you can do this at any time. your login the owner of the site is videoam, the server **.**.***.** the user`s password equal to the password for your billing account. enter and upload the plugin |
| Question: |
http://*.***** ? |
| Question: |
The installation failed: could Not create directory. |
| Answer: |
what you have? |
| Question: |
*server **.**.***.****** |
| Question: |
* * * |
| Question: |
*blog.*wp*admin*log: adminpas: ****admin*WP* |
| Answer: |
please Check now.
|
| Question: |
* |
| Answer: |
Thank you for contacting our support team.
|
