| Question: |
Good day!Something strange is happening with the site *.*.*ososhnia that at some point he was redirected to the old server.or when you move to a new server all the files and the database copied, and the appeal is still on the old server...can you explain what is happening with this domain/website, please? |
| Answer: |
please Do a trace to Your domain: start - run - enter cmd - in the black window enter tracert YOUR DOMAIN - after click to highlight - making enter - copy here in the ticket
If You experience difficulty, review the instructional videos http://ded**.net/helphost/tracert.htm |
| Question: |
Tracing route to *.*.* [**.***.**.**]with the maximum number of hops **: * * * * * * *.* [***.***.*.**] * * * * Timed out for the request. * * * * Timed out for the request. * ** * ** * ** *.*.* [***.**.***.**] * ** * ** * ** *.*.* [***.**.***.***] * ** * ** * ** *.*.* [**.***.***.***] * ** * ** * *** * . [**.***.**.**]Trace complete. |
| Answer: |
the problem is checked |
| Question: |
good day! it turned out something to find/solve? |
| Answer: |
please Specify when exactly it forwards. |
| Question: |
I have no idea.but at the moment there are two copies of the site. the old and the new.when moving hosting (in early March ****years) to a new server (from Ukraine to Europe), all domains and subdomains moved well, except for *.*.*.reason?time resolve the problem?what to do with databases?at what point to do dump to the new server was the latest version of the databases and tables? |
| Answer: |
please Wait.
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| Answer: |
you misaligns domain when you transfer? if the site rabotata the old location then you need to transfer it again. |
| Question: |
Prompt, please, as it is now to transfer this domain (*.*.*)? |
| Answer: |
Change DNS on our: ns*.dnshosting.name IP:***.***.***.*
ns*.dnshosting.name IP:***.***.***.** |
| Question: |
in the domain control panel are already these DNS:**.dnshosting.**.dnshosting.* |
| Answer: |
a New domain configuration due to come into force, on average, it requires *-** hours. |
| Question: |
these values were even yesterday and the day before. there is no possibility to see the IP.You have now updated the records and the migration process has already begun? |
| Answer: |
the record is updated and should take effect for the next *-** hours. |
| Answer: |
the record is updated and should take effect for the next *-** hours. |
| Question: |
all recovered, the work is restored. thanks for the support |
| Answer: |
Thank you for contacting our support team.
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