| Question: |
Good day. Account Your login:*****Rate:srednicowy:test * days.for the domain *.* with free certificate SSLПри going to a website from a browser Mozilla is a message that you cannot open a page. Please help in configuring https visibility of the website for users |
| Answer: |
Hello you do not have downloaded in the folder of the site. in addition, You have apparently not updated DNS
please Do a trace to Your domain: start - run - enter cmd - in the black window enter tracert YOUR DOMAIN - after click to highlight - making enter - copy here in the ticket
If You experience difficulty, review the instructional videos http://ded**.net/helphost/tracert.htm |
| Question: |
>*.*Tracing route to *.* [***.***.**.***]with the maximum number of hops **: * * * * * * * ***.***.*.* * * * * * *-.* [] * * * ** * * * ... * ** * ** * ** * ... * ** * ** * ** * **.***.***.** * ** * ** * ** * ***.***.*.*** * ** * ** * ** * ***.***.*.** * ** * ** * ** * ***-***-**-***.*.*.* [***.***.**.***]Trace complete. |
| Answer: |
you have already updated DNS now upload the website files to the public_html folder |
| Question: |
tell me how to reset the account password which was created at the beginning and needlees |
| Answer: |
the login credentials sent to Your email |
| Question: |
somehow made it to catalog /public_htmlсумел pour - move your files to the previous sideresults |
| Answer: |
the website http://movepro.ru/работает. describe the problem in more detail. |
| Question: |
Thank you very much, now I will look for a problem on your side |
| Answer: |
Thank you for contacting our support team.
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| Question: |
Hello, now the problem is following - when you open the customer website from a mobile phone I get an error: https://*.*** Please help to understand this error |
| Answer: |
Error opening the website via https You have not installed the certificate. You have ssl on your website where You receive it? |
| Question: |
We want to use the free certificate * and connect it via your hosting control panel. Now the site is never open for https. Will be able to help fix the problem and get the site running? Then we`ll move on postoyanku. |
| Answer: |
please Wait. |
| Answer: |
the Service is connected, after some time to bodytraining certificates on Your domains. |
