| Question: |
Good day. You have a period of non-payment at which the account is reset?Now after payment I see completely empty server, a complete lack of backups, settings also the default of all. However, no notification mail was not... |
| Answer: |
Hello the problem is checked |
| Answer: |
VPS is removed through * weeks after the end of the subscription period, or if the kilentom Serena refused it. We checked our backups, we have a backup of Your hosting account for deceber. |
| Question: |
good afternoon. I put in /*stripon.*public_html archive backup. If you can recover and restore all account settings, as you say, in December?All DNS records, email settings, all that was in Vesta panel, and DNS Manager, backup settings, etc... |
| Answer: |
please Wait. |
| Answer: |
backup restored |
| Question: |
Yes, see a backup restored. The only site available, ssl certificate flew. Probably for this reason |
| Answer: |
activate the certificate in the domain properties section of the panel web |
| Question: |
tried, does not work, unknown * |
| Answer: |
the request sent to the administrator. |
| Answer: |
please Check now.
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| Question: |
Protocol active. Left turn on the server *PHP* |
| Answer: |
the Question referred to the administrator, airdate amps. |
| Answer: |
please Check now.
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| Question: |
works |
| Answer: |
Thank you for contacting our support team.
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